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Rusty Wallis Volkswagen
Garland, TX
743 Reviews
Our Dallas Volkswagen dealership is one of the premier Volkswagen dealers in Dallas, TX, and in the state of Texas period. Our commitment to customer service is second to none. We offer one of the most comprehensive Volkswagen parts and Volkswagen service departments in the city of Dallas Texas. Rusty Wallis Volkswagen provides the city of Dallas Texas with the #1 Parts Team in the Dallas area. Please be sure to visit out virtual Parts and Service department online or come in to visit us at www.rustywallisvw.com .
Our primary concern is the satisfaction of our customers in the city of Dallas Texas, and those surrounding suburbs near Dallas Texas. Our online Volkswagen dealership web site was created to enhance the buying experience for each and every one of our internet customers. Please feel free to call us at 866-797-4137 listed or send us an email using the Contact Us page.
We look forward to meeting our new friends at Rusty Wallis Volkswagen.
In today’s world, words like "quality" and "trust" get thrown around like yesterday’s newspaper. But at Rusty Wallis Volkswagen, we believe in integrity and giving the customer a good value for their hard-earned money. So stop by and give us a chance to share our experience and inventory with you in a no-hassle, state of the art auto environment.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 743 reviews
October 26, 2008
The most pleasant car buying experience I have ever had. The most pleasant car buying experience I have ever had. Sales Associate Ilia Pauloo was bar none the best I have ever dealt with. This transaction The most pleasant car buying experience I have ever had. Sales Associate Ilia Pauloo was bar none the best I have ever dealt with. This transaction was so unique in its effortlessness that I was actually caught off guard. I wish this dealership, and Ilia Pauloo, were in my city. All would be perfect with my "car world" then. Professionalism.... 5 (1 to 5 with 5 highest) Courtesy........... 5 Honesty............ 5 Friendliness....... 5 Genuineness........ 5 More
by VWflyer
Employees Worked With
Ilia Pauloo
Helpful May 26, 2007
I bought a car from this dealership and for the fitst three weeks I have had a loaner car for two,they have been dishonest about how they were trying to take care of the problem, told me that I should ed three weeks I have had a loaner car for two,they have been dishonest about how they were trying to take care of the problem, told me that I should edpect my vw to rattle, squeak and squeal. My car has sat at their dealership with no attention from anyone (their words) When I suggested that I call vw to complain Russ the GM stated " Go right ahead, they can not do anything, no discipline will take place, your wasting your time" This dealerships web site has a definition of Integrity on it, they have not learned what the word means. This dealership has shown me that the sterotype of the "dis-honest" car sales man is true and they have truly acted in a way that once I bought the car they do not care anymore. DO NOT be fooled by the sales pitch they offer it is a lie. Like I said I was told more than once how my car was getting the best attention possible, Their own service manager ( I had to contact them, they did not contact me about the status of my car) called me and stated that my car had just been sitting and he did not even know it was in for repair. If I failed to mention that I had the car for 6 days and it was in the shop, after a week I had it for 2 more days and it was back in the shop, and I was told by one of the sales managers " well it has not left your stranded yet" Makes me feel great after just buying the car. Run from this dealership. More
by rustywallissucks
Employees Worked With
John, russ(gm), scott (sm)
April 21, 2004
I purchased my car from Rusty Wallis, and I have to say, overall, I've had a good experience. The Service Advisor, D'mitriy Finkler, is very nice & always helpful. I just had my 40K service done on 4/20/0 overall, I've had a good experience. The Service Advisor, D'mitriy Finkler, is very nice & always helpful. I just had my 40K service done on 4/20/04, and I have no complaints about the experience. <br> More
by Jackanapes
Employees Worked With
D'mitriy Finkler
