Rutland Auto Group

Excellent Experience Kinney motors provided an excellent new car buying experience. From test drive to closing the sale and the 30 day service everyone was incredibly hel Kinney motors provided an excellent new car buying experience. From test drive to closing the sale and the 30 day service everyone was incredibly helpful. If they didn't have the answer, they'd get it for me. The continue to check in on my satisfaction. More

Mike Maliniak went out of his way to help my wife and I know what we were getting and feel comfortable buying a used car over the internet. To answer my questions he took some extra pictures and even a sho know what we were getting and feel comfortable buying a used car over the internet. To answer my questions he took some extra pictures and even a short test drive video. When the car arrived, it was just as Mike described it was even better than I imagined. We are very pleased with the value, the quality of the product, and Mike's help answering my questions and arranging the transaction. We love the car and though Kinney is 800 miles away, I would not hesitate to buy another car from Mike Maliniak, sight unseen. Dave Miller Elkhart, IN More

The purchase of my 2010 Audi was handled with professionalism by the entire Kinney Motors staff. They made purchasing the car a great experience and I would recommend them again for the fairness professionalism by the entire Kinney Motors staff. They made purchasing the car a great experience and I would recommend them again for the fairness of purchase price and the efficiency with which the transaction was handled. I would recommend this dealership again without hesitation or qualification. More

My recent service experience with Kinney Motors Audi service Department was excellent, Something I would seldom say about any dealerships service department. This visit started with several telephone co service Department was excellent, Something I would seldom say about any dealerships service department. This visit started with several telephone conversations with Ms. Leslie Holland, Service Advisor. Ms. Leslie was most helpful in getting me exactly what I needed, and nothing more, that I did not want. She was on her scheduled day off when I arrived to have my vehicle serviced, but she had, as promised, filled in the Service Manager, (I did not get his name, but he was a very helpful, pleasant, and polite gentleman) and the other Service Advisor, Mr. Lynn Kratochvil. I arrived at the dealership early, as requested, so the automobile could cool before being serviced. The Service Manager, (sorry I didn't get his name) And Mr.Kratochvil, (another very pleasant gentleman) took my vehicle in for service, and made me feel welcome. Kinney Motors Audi/VW has a very clean, modern, and comfortable waiting area, which made it quite pleasant to relax while my vehicle was being serviced. While I was waiting, I had reason to make an inquiry with Mr. Chuck Kryston, In the parts department. Chuck proved to be very knowledgeable, helpful, and pleasant as well, and I enjoyed a pleasant conversation with him. When my vehicle service and road test was finished, it received a comprehensive multi-point inspection, and a complimentary wash before it was returned to me. The technician that serviced my vehicle also took care of a leak in my windshield/headlight washer system at no extra charge .I wish that I'd learned his name as well, as his excellent work and extra care pleased me greatly. All in all, a great experience, and I'd highly recommend Kinney Motors Audi/VW Service Department to anyone. Thank You Kinney Motors. More

Had a great experience at Kinney. This was my third VW/Audi purchase experience but my first time with Kinney and they were fantastic. Larry was a tremendous help in finding me what I wanted in a car ( VW/Audi purchase experience but my first time with Kinney and they were fantastic. Larry was a tremendous help in finding me what I wanted in a car (Jetta sportwagen TDI). I felt 100% comfortable with the sale, financing and all correspondence leading up to the day of purchase. Tom was great to pick me up to get me to the dealership and was helpful in describing all the options in the car (prior dealership was never that thorough). Kelly was wonderful about the financing piece and gave me some good advice. In all, highly recommend this dealership and will return there again when I purchase my next car! More

Leslie Holland in the Service Department at Kinney Motors in Rutland, VT deserves recognition for utterly outstanding help. Since 2002 when I first bought a new Audi A4 sedan, then in 2005 for a new Audi in Rutland, VT deserves recognition for utterly outstanding help. Since 2002 when I first bought a new Audi A4 sedan, then in 2005 for a new Audi A4 Avant, then 2007 a new VW Passat 2.0T, and now with a 2011 VW Golf TDI, I have obviously appreciated and have returned to Kinney Motors three times to purchase new cars now; but my dealings with the Service Department since Leslie has been working there couldn't be any better. (Lynn, one of Leslie's co-workers, is also very helpful, but it seems Leslie is the person I have dealt with clearly the most.) Just this past Thursday/ May 30th, my son Bradley drove to Rutland from Lebanon, NH, a good 1 hour drive, for some recall work, and my accurate instructions getting there weren't that accurate. He phoned me saying he was lost and would be late; so I called Leslie, and she took the initiative to call and direct him to the dealership. Despite being 15 minutes late, Leslie helped him bide his time during he 90 minute wait, and at his young age, he said the whole experience couldn't have been any better. This wasn't a common concession on his part. Leslie's help at Kinney Motors is outstanding, and she deserves attention for this. I intend to return to Kinney Motors again to purchase future new cars; maybe even as soon as later this year to buy a Jetta Sportswagen for my wife. Bob Maxfield More

This dealership was ok, but the sales staff were beholden to the manager who was not upfront about trade in value. Ended up offering 1/4 of Bluebook and NADA values. Insisted to speak with manager and he sai to the manager who was not upfront about trade in value. Ended up offering 1/4 of Bluebook and NADA values. Insisted to speak with manager and he said "those websites aren't worth anything, the only value that matters is the person willing to give you money for your car." He knew I had driven from out of town and took advantage on the trade in value. Not what I expected from a "reputable" dealer. All that said, the rest of the (fearful) staff were helpful, but powerless before the almighty Larry. More