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Ryan Auto Mall

Buffalo, MN

4.9
5,711 Reviews
Ryan Auto Mall is a family owned and operated dealership, offering a complete range of new Cadillac, Chevrolet, Chrysler, Dodge, Jeep and Ram vehicles, along with a varied selection of pre-owned vehicles from all manufacturers. We are proud to serve the communities of Buffalo and Monticello, along with the twin cities of Minneapolis and St. Paul.
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911 Hwy 55 E

Buffalo, MN

55313

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Showing 5,711 reviews

February 01, 2021

No hassle dealer. Damian was great to work with. Great follow up, friendly, informative. Will be going back in the future for my RAM needs. More

by Tblattner42
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Damian Frentz
February 01, 2021

Jeff Nelson had excellent knowledge for his cars and was easy to work with. He was an outstanding salesman. Jeff Seibert was also very good too work with and was also very easy to do business with. The only More

by schroederd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Seibert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 01, 2021

Great Dealership. Worked with my on my first new ride. After looking for another vehicle for work, they treated me just as well this time. Stayed open both times after hours to finish up all the paperwork More

by BL1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dane Dornbush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melisa Rokala, Jordan Filipek
January 31, 2021

Very friendly. Easy to work with and talk to. Not pushy, let's you think about your purchase. Each individual department very knowledgeable and helpful. More

by Cherribaby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Seibert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Stifter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Spurbeck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Adams, Steve Edmonson
January 31, 2021

I have bought 3 cars from this dealership and I love this place! Steve Nisbet was wonderful yesterday! Very helpful and listened to all of my needs! Thank you Steve!! More

by Pjroyer64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Seibert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Nisbet
January 31, 2021

I have bought several vehicles from this dealership over I have bought several vehicles from this dealership over the years and always have had a great and wonderful experience. Great staff to work with. More

by neisen6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Rodenwald
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 30, 2021

First class operation! Dedicated salesman came in on his day off to video the car prior to us making a two hour drive. Then came in again on a day off to finish the deal on a car! Over and above what we exp More

by Scott
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manager of store was very friendly and fair, Andrew VanDehey, Jennifer Schoon
January 30, 2021

The whole staff was fantastic to work with. Tom Kramm was my salesperson and he was professional, prompt, and made my purchase process a breeze. I would definitely recommend him and the entire team at Ry More

by TIMJPETERSON1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Pelzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick was also great. I didn't get his last name, and hard to tell with masks on. , Nick Johnson, Dave Peeler, Tom Kramm
January 28, 2021

Just purchased our new vehicle from Ryan Auto Mall and it was a simple and quick process. Sales person was Rob Mayberry who I highly recommend. He was easy to work with and did not push the sale at all. Grea More

by apeub
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Pelzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob Mayberry
January 27, 2021

These guys are a bunch of Lazy Crooks. I would NEVER buy from them or bring a vehicle in for service. I brought my 2019 vehicle in for Warranty repair on December 10th. They told me they were waiting for More

by A.N.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Matt Ryan
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2021 -

Ryan Auto Mall responded

Michael, we understand the situation and your frustrations with the issue with your van, however the defect that you were requesting us to repair under factory warranty was deemed not to be a manufacturer default and, therefore, not a warrantable item. We were further instructed that your direct appeal to the Chrysler Customer Care team on more than one occasion and at a high level, resulted in confirmation direct from the manufacturer that your claim was denied. Please understand that your manufacturer warranty excludes those damages that have been caused by outside parties, the owner's abuse or mishandling. Please refer to the coverages section of your owner's handbook for a full explanation. In defending ourselves as to your comments, we would like to impress on you that we did provide photographs to Chrysler care on your behalf and acted in an appropriate manner. We also feel that we acted in an honest manner by not trying to push through a fraudulent repair that wasn't covered. We apologize for any delay that you feel we were responsible for in reaching this conclusion

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