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Ryan Auto Mall

Buffalo, MN

4.9
5,713 Reviews
Ryan Auto Mall is a family owned and operated dealership, offering a complete range of new Cadillac, Chevrolet, Chrysler, Dodge, Jeep and Ram vehicles, along with a varied selection of pre-owned vehicles from all manufacturers. We are proud to serve the communities of Buffalo and Monticello, along with the twin cities of Minneapolis and St. Paul.
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911 Hwy 55 E

Buffalo, MN

55313

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Showing 5,713 reviews

June 10, 2020

I have now bought two vehicles from Ryan’s Auto Mall. My experience was great both times and they worked hard to get me in the vehicles that I wanted. Thank you Stephen Edmonson for your help! More

by dpererva18
Recommend Dealer
Yes
Employees Worked With
Jeff Seibert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Edmonson
June 09, 2020

Buying a vehicle is very stressful for me, many bad experiences. Steve made it pretty painless, I really did appreciate that. He was amazing! I would recommend Ryan Chevrolet to others because of my ex More

by bethblick613
Recommend Dealer
Yes
Employees Worked With
Jeff Seibert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Edmonson
June 09, 2020

Convenient, Friendly, Straight Forward The experience was better than I expected, The salesman that I dealt with was straight forward, got me more for my trade in than expected and was very More

by Jpoepke
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Hendrickson
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 08, 2020

Drove 4 and a half hours to test drive a vehicle and had an appointment set. Got there and he told us the car was sold the day I made the appointment. No one bothered to tell us and we called the morning of More

by niceiowafamily
Recommend Dealer
No
Employees Worked With
John Hendrickson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2020 -

Ryan Auto Mall responded

We are terribly sorry for the experience that you had with John at our Monticello location. When we read reviews like this, after the initial cringe, we go looking for the facts behind the sentiment and, very often, as you can imagine, we discover situations that could have been managed better by both sides. In this case, however, having asked the management team at the Monticello dealership what occurred, it is obvious that we just plain FAILED at every level. On behalf of the Ryan organization, we offer you our sincere unreserved apologies for the experience and take 100% responsibility for it. We will be effecting a change at our end to ensure that this does not occur in the future.

June 08, 2020

Excellent Experience Working with Kirk was awesome! Showed us everything we wanted and explained all the details of the truck we purchased. Even helped me pair my phone More

by Jacob S
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kirk Crowell
June 07, 2020

Melisa helped us purchase a 2014 Chrysler Town & Country. Melisa was very professional, responded quickly to email questions, was available on time to scheduled appointments and helped us through the entire p More

by rattunder
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melisa Rokala
June 07, 2020

Jeff Nelson is a great asset to this dealership he gave excellent time and service in our choosing our vehicle so glad we stopped in and got our 2017 GMC More

by vellingson
Recommend Dealer
Yes
Employees Worked With
Jeff Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Casey Hanson
June 06, 2020

Todd Rodenwald I purchased a 2017 Chrysler Pacifica through Todd from Ryan Auto Mall. He was very helpful and answered any questions that I had. He showed me several More

by mbentfield
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dane Dornbush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Rodenwald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shane Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 06, 2020

Great experience buying my Chevy Volt I purchased a CPO Chevy Volt from Jeff Nelson and everything went very smoothly. I requested info online and got a call within 5 minutes and scheduled More

by ZachR
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Casey Hanson
June 03, 2020

Great Steve was great to work with knowledgeable and very helpful in setting up my phone even help my wife with here car phone hookup Thanks More

by mtmulvihill
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Steve Edmonson
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