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Ryan Auto Mall
Buffalo, MN
5,739 Reviews
Ryan Auto Mall is a family owned and operated dealership, offering a complete range of new Cadillac, Chevrolet, Chrysler, Dodge, Jeep and Ram vehicles, along with a varied selection of pre-owned vehicles from all manufacturers.
We are proud to serve the communities of Buffalo and Monticello, along with the twin cities of Minneapolis and St. Paul.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 6:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 5,739 reviews
March 02, 2020
I had a very pleasant experience and it didn’t take very long to drive off in my new Rubicon! Now onto do some 4 wheeling! long to drive off in my new Rubicon! Now onto do some 4 wheeling! More
by Themiddkidd
March 01, 2020
jeff Nelson was GREAT to work with! He is very knowledgeable and answered our questions. I will definitely refer friends and family to Jeff and ryan auto mall!!! knowledgeable and answered our questions. I will definitely refer friends and family to Jeff and ryan auto mall!!! More
by amoody523
February 29, 2020
I had a wonderful experience as always buying my third vehicle from Scott Goodmanson at Ryan Auto. Highly recommend them to anyone looking to purchase a new or used vehicle. vehicle from Scott Goodmanson at Ryan Auto. Highly recommend them to anyone looking to purchase a new or used vehicle. More
by dan
February 29, 2020
Melissa Rokala , she was awesome,she explained everything throughly, so polite kind ,,everyone at Ryan Auto Mall ,Treated us with respect, we would recommend them to anyone. Great experiance . throughly, so polite kind ,,everyone at Ryan Auto Mall ,Treated us with respect, we would recommend them to anyone. Great experiance . More
by jodyduncan150
February 26, 2020
The service I received during my recent visit was super. Scott helped guide me through closing an existing lease and getting a new one in a fairly short time ... with thoroughness and patience. Scott helped guide me through closing an existing lease and getting a new one in a fairly short time ... with thoroughness and patience. More
by Gayles
February 26, 2020
Andrew & Brian were very accommodating & welcoming. No high pressure & that was much appreciated! I went there to purchase a used vehicle I seen online, however, not only came home with a different model high pressure & that was much appreciated! I went there to purchase a used vehicle I seen online, however, not only came home with a different model, but a new vehicle! Finance guys (Casey & Jeff) were also a pleasure to work with! More
by kristi
February 26, 2020
Ryan was very patient and gracious to work with. He took the time to help us find a great vehicle and was knowledgeable about all the various options. the time to help us find a great vehicle and was knowledgeable about all the various options. More
by Scottdziuk
Employees Worked With
Shaun Olson, Damian Frentz
February 25, 2020
engine lights, dangling horns and bad wires I bought a jeep Cherokee limited three weeks ago, with 10,800 miles, still under warranty, for what felt like a bunch of money. On the way home (6 mi I bought a jeep Cherokee limited three weeks ago, with 10,800 miles, still under warranty, for what felt like a bunch of money. On the way home (6 miles), the check engine light came on, so I took it back the next morning and they reset the light and told me it was from impacted snow from plowing the parking lot. On the way back home the engine light came back on. So back I went and I sat and sat for over four hours. They told me it was a wiring harness and that they had to order another one and that they had taped it up and would call when they could get me back in. So I got the call and picked up my loaner (which did not have four wheel drive and could not get out of our driveway) and they had it ready for me the next day. After my husband got the loaner up the icy hill, they gave me back my car. They had not replaced the wiring, but merely recrimped it. Then, as I am driving with it, I start noticing a disturbingly loud clunking sound coming from the hood. So I ask my husband to look that weekend, and it turns out they had forgotten to put the horn back into position and it was hanging by its wires, clunking against the radiator. He replaced it, but said some of the clamps were missing. So I called the service department only to be informed that they are closed on Saturdays. So Monday (today) I called and asked to speak to a manager and had to leave a message. He has not yet returned my call. I decided to give him a little time and a chance to call back before leaving this review, but there you have it. My Ryan experience. Not so good. Really, I like the car. And I liked the salesperson and I liked the repair manager, who took some time to explain it all and seemed to understand that it is upsetting to get a new car and have this happen. And I even liked their money guy. And to be fair, some of these things are not exactly their fault-- the wiring thing may even have been a factory issue, for example-- but it does look to me like they had turned the check engine light off and were hoping it would not come back on (the thing could only go a few miles before it came on again) and they did not do the repair they explained they would and they did leave the horn flopping around under the hood. And the manager did not call me back. So. Now I am left with a newish car that already has me nervous and a bad feeling about my experience all around. I will not be getting any more service there and I will never buy another car from them. If only that manager had called me back. They should make sure every used car they sell is in tip top condition. More
by oneworriedlady
February 25, 2020
Reece was a great guy to work with! He was friendly and knowledgeable. He was patient and listened to what our needs were and worked with us to come to the decision of what would work best for our family. knowledgeable. He was patient and listened to what our needs were and worked with us to come to the decision of what would work best for our family. We are very happy with our purchase and will definitely work with Reece and Ryan Auto Mall in the future! More
by sarah.petersen78
February 24, 2020
Easy purchase done quickly. I did all my research online. Reece was very responsive. Registration being done on site was time saver. Thanks for the service Reece was very responsive. Registration being done on site was time saver. Thanks for the service More
by namekagon.damsel
Employees Worked With
