Ryan Ford

Great!!!! They went out of there way to make sure I was well taken care of. They fixed my problems.they gave me a loaner vehicle while they were fixing mine, wi They went out of there way to make sure I was well taken care of. They fixed my problems.they gave me a loaner vehicle while they were fixing mine, with no extra charge. More

Overall good experience My only complaint is that my car was not vacuumed. I dealt with Paul from chrysler service center, who was very helpful and stayed in communication wi My only complaint is that my car was not vacuumed. I dealt with Paul from chrysler service center, who was very helpful and stayed in communication with me. I know their lot isn't finished, and it was muddy from the rain, but I would have expected my car to be clean when u picked it up. That's all. Otherwise, it was a pleasant experience. More

Very nice people! Sabrena Torres was a very nice person to deal with. She gave us a heads up on a potential problem and we dealt with it. Very nice people to deal wit Sabrena Torres was a very nice person to deal with. She gave us a heads up on a potential problem and we dealt with it. Very nice people to deal with! We were very satisfied with everything! More

Total Turnaround I drove 47 miles to purchased a 2014 Ford Focus from Ryan Ford on Dec. 20, 2014 because they not only had the vehicle that I wanted (and fell in love I drove 47 miles to purchased a 2014 Ford Focus from Ryan Ford on Dec. 20, 2014 because they not only had the vehicle that I wanted (and fell in love with) but their overall rating was better than any other dealership I was looking at buying from but by the end of my ordeal I would definitely say my service was less than favorable. The owner, Ryan Kirkpatrick, called me, once he received the review I gave, to ask me about my experience and apologized immensely for the way I was treated and lied to by certain salesmen that day and stated that I was the first and only person to give them a terrible review. Not only did he apologize but he offered me compensations, in which, he followed through with ALL of them. In my opinion and with my experience having worked in retail and obviously shopped in retail establishments where I have received horrible service, most owners could care less about one "measly review" as their mind-set is "one bad review won't hurt my business" and sweep it under the rug but Ryan didn't treat it that way. In fact, I felt he treated it as if that one review was going to ruin his business and took care of it right away. I can appreciate him taking the time to make things right. There's nothing more secure in knowing that someone will follow through by putting actions behind their words. At the time of service I wouldn't have recommended Ryan Ford to anyone but Ryan went above and beyond to re-instill my confidence in his dealership. I will be definitely be back and I will be recommending his dealership to all of my friends and family. Anyone who makes it a habit to go the extra mile is commendable in my book and is worthy of my and my family's business. More

Professional operation. Orderly, professional approach to service. Highly recommended. Ease of making appointment, they were on time and knowledgeable (they should be!) I Orderly, professional approach to service. Highly recommended. Ease of making appointment, they were on time and knowledgeable (they should be!) I have been a customer since original purchase of my terrific Ford F 150. More

Broke down in Sealy and saved by Ryan Ford Last week I was coming back from a trip to San Antonio and stopped to tank up in Sealy, I noticed steam coming from the engine of my 2011 vehicle...I Last week I was coming back from a trip to San Antonio and stopped to tank up in Sealy, I noticed steam coming from the engine of my 2011 vehicle...I called roadside assistance and was told there was a Ford dealer in town. I called Ryan Ford and spoke to Paul telling him of my problem and that I was on my way home to Louisiana... Paul sent over a tow truck within 10 minutes and while my vehicle was being loaded on the tow truck, Paul called me to get my vin# so he could see if there was a radiator in stock. As we pulled into Ryan Ford there were a long row of Mustangs with black rims and I was reminded of the problems I had been having with this vehicle and how I had owned a 1967 Mustang and at that moment I decided I was probably going home in a new 2015 Mustang. Paul introduced me to Travis and within minutes we were taking a test drive and to make a long story short, by 5:00 PM, I had traded my vehicle, and was back on the road home in my new 2015 Mustang. I have bought approximately 50 vehicles in my life and never experienced such a high level of attention from any dealer. Even though Ryan Ford is in Texas and I live in Louisiana, I will be buying my cars from Ryan Ford. Thank you Paul, Travis, Wesley and the rest of the folks at Ryan for getting me back on the road to my family within 5-6 hours from break down. Nice meeting Henri too. More

Friendly employees great service Good and friendly employees great service, wait was not long . Only they need to speed up the remodeling issue. Mason was very nice and corgual. Recom Good and friendly employees great service, wait was not long . Only they need to speed up the remodeling issue. Mason was very nice and corgual. Recommend this dealer to everyone. More

Ryan Ford is the best I've dealt only with Ryan Ford for several years now. I got tired of wasting my time with other much larger dealerships in and around Houston. Their I've dealt only with Ryan Ford for several years now. I got tired of wasting my time with other much larger dealerships in and around Houston. Their service is great and they will go the extra mile to make sure you are satisfied. Not only that, but they have some of the best diesel mechanics I've seen. You won't be disappointed. Let Barry and Brad take care of your vehicle repair / maintenance needs. More

Pleased as Punch I can truly say the service was efficient, the wait was short, the employees were friendly and the "price was right." I couldn't be more happier of t I can truly say the service was efficient, the wait was short, the employees were friendly and the "price was right." I couldn't be more happier of the overall experience! Thanks Ryan Ford! More

service Great service and great experience. I am working on the dealership and everyone there has bent over backwards to help me. I will recommend this deale Great service and great experience. I am working on the dealership and everyone there has bent over backwards to help me. I will recommend this dealership to all I meet. More