Ryan Ford

Worst service I have ever had and far as repairs and getting vehicle back fixed - this is the fourth time I’ve taken vehicle back to dealership and still have no paperwork of repairs much less having a getting vehicle back fixed - this is the fourth time I’ve taken vehicle back to dealership and still have no paperwork of repairs much less having a vehicle repaired - I’ve gone thru rent cars and not driving at all waiting on my vehicle to be fixed - I took it in with everything working - AC compressor was making a noise - I got it back the first time with AC NOT working and now electronics not working and vehicle will not start anymore - More

Service Advisor did a great job! Adrianne took care of the warranty work! Many thanks! Adrianne took care of the warranty work! Many thanks! More

service department told me a part they broke would take 5 min. Waited 45 minutes 5 min. Waited 45 minutes More

Ryan Ford was very fast and easy to deal with when purchasing my new truck. purchasing my new truck. More

I left my truck Monday for spark plug replacement. Somehow they “forgot to”do it. Somehow they “forgot to”do it. More

I received prompt and efficient service. Very friendly and knowledgeable. Made an appointment and they were prompt Very friendly and knowledgeable. Made an appointment and they were prompt More

Takes care of all my auto needs quickly and professionally. I appreciate their dedication to service. professionally. I appreciate their dedication to service. More

Coach "Mark" Rios is great to work with. I ordered my 2022 F150 King Ranch through Coach Rios and he treated me fairly. Very simple and low stress ordering process. I recommend you ask fo I ordered my 2022 F150 King Ranch through Coach Rios and he treated me fairly. Very simple and low stress ordering process. I recommend you ask for Coach if you are looking for a Ford vehicle on the west side of Houston. Steve B. More

'm very pleased with Ryan Ford and the customer service they showed after my puchase. I purchased a 2006 Jeep Wrangler from them. I live in Lubbock so they transported the vehicle to me and only charged they showed after my puchase. I purchased a 2006 Jeep Wrangler from them. I live in Lubbock so they transported the vehicle to me and only charged $300 to do so. I know it had to cost more than then in diesel alone. Once I got the Jeep and drove it about 50 miles, I noticed an oil leak which I discovered was from a leading rear main seal. Not a big deal and the part is pretty inexpensive but the labor to repair it can be costly. I took the Jeep to a reputable and dependable auto shop in Lubbock and they repaired the leak, but Curtis, my salesperson, made everything right on their end. The dealership reimbursed me for the replacing the rear main. They made it right, which is rare in this day and age. I appreciate Curtis and the ownership for their quick and fair response. I would recommend them to anyone. More

Working with Curtis was a great experience from beginning to end. I bought a new truck from his dealer after a bad experience with a local dealer 1700 miles away. Curtis was extremely helpful to help put a d to end. I bought a new truck from his dealer after a bad experience with a local dealer 1700 miles away. Curtis was extremely helpful to help put a deal together quickly, and very responsive to all my calls and texts, as this was an out of state purchase. I highly recommend working with Ryan Ford, and Wesley in finance was also great as well. More