Rye Subaru

THE BEST This experience with Rye Subaru was the TOTAL BEST .... my salesman NEIL DOWNING was fabulous and made the entire procedure so easy ... I would recom This experience with Rye Subaru was the TOTAL BEST .... my salesman NEIL DOWNING was fabulous and made the entire procedure so easy ... I would recommend him and RYE SUBARU very highly. Not to mention I LOVE my Subaru Impreza .... MY THANKS TO EVERYONE AT RYE SUBARU .... More

Great experience! This is my first time buying a Subaru and I'm really happy i went with Rye Subaru. Neil Downing was great to work with and extremely helpful. Neil h This is my first time buying a Subaru and I'm really happy i went with Rye Subaru. Neil Downing was great to work with and extremely helpful. Neil helped me feel comfortable with all the features of my new car and gave me many helpful tips. The whole experience was great!! I would definitely recomment this dealership and will refer family and friends in the future! More

Great Dealership It was a pleasure purchasing a car from Rye Subaru. They are the best of the best, and always do an outstanding job tailoring a vehicle package to me It was a pleasure purchasing a car from Rye Subaru. They are the best of the best, and always do an outstanding job tailoring a vehicle package to meet customer needs. More

Great Dealership I have bought or leased five cars from this dealership, all with the help of Neil Downing and coworkers. I wouldn't go anywhere else. I have bought or leased five cars from this dealership, all with the help of Neil Downing and coworkers. I wouldn't go anywhere else. More

Test drive car; purchase; 8 months ownership Neil Downing and his colleagues at Rye Subaru have been professional helpful and flexible on any issues that have come up. The current Subaru line is Neil Downing and his colleagues at Rye Subaru have been professional helpful and flexible on any issues that have come up. The current Subaru line is excellent, well priced, and reliable, and the folks at Rye Subaru are excellent to work with. More

The Worst Customer Service Ever. Not only is their customer service awful, when I went to to have my car's air bags check, I had personally belongings stolen from the vehicle. I calle Not only is their customer service awful, when I went to to have my car's air bags check, I had personally belongings stolen from the vehicle. I called them about this and they brushed it off and essentially said that I was lying and trying to take advantage of the. Would expect more from Subaru. Wouldn't suggest going there even if it is your last option. Awful dealership. Worst I have ever dealt with. More

Great Dearlership I have always had a positive and professional experience at Rye Subaru and have been buying and leasing cars from them for years. In particular, Neil I have always had a positive and professional experience at Rye Subaru and have been buying and leasing cars from them for years. In particular, Neil Downing, is terrific. He's low key, knowledgeable and professional. More

Worst car buying experience of my life If I could give zero stars I would. From sales to service Rye disappointed at every turn. We purchased a certified pre-owned 2014 Outback in August fr If I could give zero stars I would. From sales to service Rye disappointed at every turn. We purchased a certified pre-owned 2014 Outback in August from Neil Downing. From the moment we picked up the car we should have known that we were scammed. On arrival they notified use that the car was in the shop getting a belt fixed that they noticed at the last minute. When we inspected the car we realized they didn't even bother to detail the car (which was promised when we put the deposit down two weeks before). I wish the problems stopped at the detailing but right out of the gate we had issues with the alignment as well as the brake indicator light. We brought it back...again...and they promised they fixed everything. At this point we were beginning to think something was up so we took it to another Subaru dealership for a full inspection. Unsurprisingly they found that the tires failed inspection, the brakes were almost failing inspection, and a service bulletin to replace a belt had not been followed. We called Rye Subaru and were placed in the hands of Angelo. That's where things went from bad to worse. He immediately had an attitude and when I asked for the 152 pre-owned inspection report, which is supposed to be available at anytime, he promised he would get it...only to call back later and say their service department lost it. DO NOT TRUST THIS PLACE. We are still dealing with Subaru Corporate to get our issues resolved and our car in proper working order and it has been 2 months since we purchased the car. You would think that after all of these issues they would at least have good customer service...NOPE. The only person working there that has any idea of how to treat a customer is Jamie...she is amazing. More

Waste of time Went there today to buy a used wrx on the lot. I had $27,000 cash in hand and before i could say anything other then "is the car still for sale" the s Went there today to buy a used wrx on the lot. I had $27,000 cash in hand and before i could say anything other then "is the car still for sale" the sales person said the manager isnt taking a cent off the cars listed price of $27,900!!!! I will never ever go there again or recommend this pathetic dealership to anybody!!!?????? More

subaru Rye, NY A wonderful experience at this dealership. No Stress/Hassles. Neil Downing was my salesman. He gave me good advice and walked me through it. Even the A wonderful experience at this dealership. No Stress/Hassles. Neil Downing was my salesman. He gave me good advice and walked me through it. Even the financing was painless. More