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Rye Subaru

Rye, NY

4.8
1,491 Reviews
Subaru's "share the love" motto is the perfect fit for our dealership because we've been a family-owned business for more than 40 years. Our family has owned and operated this dealership since 1975 and we handpick our team of knowledgeable trustworthy repair technicians and sales representatives. We're committed to treating you like family too from our full-service waiting area and free rides home to our fully stocked inventory of reliable family vehicles. We also speak four different languages here at Rye Subaru so we can accommodate families from around the world. Let us know if you speak Spanish and we'll take care of you.
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1175 Boston Post Road

Rye, NY

10580

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Showing 1,491 reviews

June 15, 2021

Very helpful service in a difficult time with the chip shortage. Everything went smoothly. Thanks Annie. Service great and so far we are mastering the tech--but it's a challenge! More

by THEDA
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Garry Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Annie Amorosana
Jun 15, 2021 -

Rye Subaru responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Annie and the team met your expectations. Thank you again for choosing Rye Subaru, we look forward to having you as one of our valued customers for many more years to come!

June 10, 2021

When I need to have my car serviced and I go to the Subaru service. I used them for my last Subaru and stayed with them for my now Subaru. They make an appointment as soon as they can or when you wan More

by DFDEACHAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Had no names
Jun 11, 2021 -

Rye Subaru responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

June 10, 2021

The 2021 outback is great. However the screen lack of clear visibility when wearing sunglasses is very dangerous. Is this being corrected. How do you intend to deal with this issue? More

by KEN93
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Annie Amorosana, Eric Pagan
Jun 11, 2021 -

Rye Subaru responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new 2021 Outback! If there is anything else Annie and Eric can do to assist you, please do not hesitate to let us know. We are always happy to help!

June 09, 2021

Very efficient and pleasant experience. Staff was courteous and knowledgeable and asked if I had any other concerns, which were noted down. Checkout was also very courteous and all things that were d More

by KKEESHAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
People who handled intake and checkout were the personnel I w engaged with.
Jun 10, 2021 -

Rye Subaru responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Rye Subaru, we look forward to having you as one of our valued customers for many more years to come!

June 09, 2021

I asked the woman at the reception desk if someone could look at and fix the scratches on my windshield. She told me that she would have to call someone from a glass place. When my car was done with servici More

by LETO911
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
None
Jun 26, 2021 -

Rye Subaru responded

I'm sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact me directly or let me know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Eric Pagan, General Manager (914) 967 6300 or email epagan@ryefordsubaru.com

June 07, 2021

Everything was handled very professionally., from s scheduling the appointment to taking care of my service request. I requested to wait for my car and everything was done in an hour. More

by BROGLED
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service dept
Jun 08, 2021 -

Rye Subaru responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

June 05, 2021

Overall great experience! Friendly and knowledgeable staff, that really made you feel welcomed. Lester made buying a car an enjoyable experience! He really made you feel like your wants and needs were t More

by marie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Garry Davis
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lester Li
Jun 07, 2021 -

Rye Subaru responded

Marie, here at Rye Subaru, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, with Lester. We appreciate your review!

June 05, 2021

Fantastic experience….Friendly, knowledgable and accommodating, Everything was, as promised. In all the years I have been buying and leasing cars, this was the most positive experience. More

by PAULACOHEN9
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Louis Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Glahn, Alex Oceguera
Jun 07, 2021 -

Rye Subaru responded

Paula, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

June 04, 2021

Rye Subaru handled my Crosstrek 2019 Recall very efficient.ly...I was able to wait in the lounge for my car to be inspected and was pleased that it had no issues related to the recall...Everyone was More

by TRBL672
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr Lopez Service Department
Jun 04, 2021 -

Rye Subaru responded

Thank you so much for your kind words Mr. Lopez and our service department, and for taking the time to leave us this wonderful feedback!

June 03, 2021

Everything was on time. They fully understood my service request and make some worthwhile suggestions. An additional tire issue was discovered and taken car of. More

by JLPNOLAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paula
Jun 04, 2021 -

Rye Subaru responded

Thank you for taking the time to share your thoughts on working with Paula and our team. We're glad to hear we delivered such a great experience!

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