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Rye Subaru - Service Center

Rye, NY

4.7
795 Reviews

795 Reviews of Rye Subaru - Service Center

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February 27, 2024

Tamar is terrific, You have great people working for you. Had to wait a while , however brought things to do and it was fine More

by TYN442
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tamar Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Pagan
Feb 27, 2024 -

Rye Subaru responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Tamar and our team, and we look forward to working with you again.

February 25, 2024

The service was timely, and the staff is attentive to the needs of its patrons. More

by GEMMACARRARA
Recommend Dealer
Yes
Employees Worked With
Sebastian Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paula Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Ciccone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tamar Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Glenn Bollinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2024 -

Rye Subaru responded

Gemma, Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

February 22, 2024

appt was on time, everyone was friendly and the work done was completed well. very happy. More

by JWSTUDIO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Staropoli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2024 -

Rye Subaru responded

Thank you so much for your excellent review! We are so glad that Joe had the opportunity to work with you, and we are thrilled that you found your experience with us here at Rye Subaru to be a positive one. Please don't hesitate to reach out if you need anything else.

February 20, 2024

Everyone is very helpful to assist with my concerns regarding the service issues with my new car. More

by DMCFDC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Neil Downing
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Nausch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sebastian Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Noe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paula Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tamar Thomas
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2024 -

Rye Subaru responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

February 18, 2024

The service was timely and the staff is attentive to the needs of its patrons. More

by JMESS1013
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sebastian Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barry Wyman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2024 -

Rye Subaru responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Rye Subaru!

February 15, 2024

Great service. Tamar is wonderful and the service department was great, figuring out a tricky issue. Excellent experience More

by CHPERSANIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tamar Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 15, 2024 -

Rye Subaru responded

Thank you for taking the time to share your feedback with us. We appreciate the five-star rating. We look forward to working with you again.

February 13, 2024

Paula Mejia was very nice, helpful, and explained services well. I would definitely want her to help me again. However, I found Rye Subaru in general to be more expensive than non-dealer sites, wit More

by BEVDRUCK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Paula Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2024 -

Rye Subaru responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please contact me directly. Eric Pagan, General Manager (914) 967 6300 epagan@ryefordsubaru.com.

February 10, 2024

Tamar Thomas was friendly, professional, efficient, and knowledgeable. The entire experience at Rye Subaru was excellent. More

by DGALELLA
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Ciccone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tamar Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2024 -

Rye Subaru responded

Thank you for taking the time to share your thoughts on working with Tamar and our team. We're glad to hear we delivered such a great experience!

February 07, 2024

I always have a very positive experience bringing my car to Rye Subaru. Tamar is the best, caring and highly professional, addressing any concerns or questions I may have about my car, which are very few. More

by MNICHOLS3131
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tamar Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2024 -

Rye Subaru responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Tamar and our team, and we look forward to working with you again.

February 05, 2024

Best agency! Great staff, they explain things, care, work with your price point, etc. Can't rave enough! Especially thankful to Mike for getting us into two be More

by PLUS_ULTRA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Nausch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Noe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laura and Herman, Michael Santosusso
Feb 06, 2024 -

Rye Subaru responded

Thank you so much for your kind words for Mike, and for taking the time to leave us this wonderful feedback! Congratulations on both of your new vehicles!

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