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Rye Subaru - Service Center

Rye, NY

4.6
791 Reviews

791 Reviews of Rye Subaru - Service Center

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August 04, 2023

Tamar Thomas gave me excellent customer service! She attentive to my concerns and followed up when I picked up my car. I appreciate and use the coupons for service that Subaru sends me in the ma More

by FORTYCARATS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tamar Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2023 -

Rye Subaru responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Tamar and our team, and we look forward to working with you again.

August 03, 2023

good deal with clear explanation of what is needed to be inspect, and friendly communication More

by ufo4cat
Recommend Dealer
Yes
Employees Worked With
Sebastian Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2023 -

Rye Subaru responded

Thank you for choosing Rye Subaru. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

August 03, 2023

Not many people can say they look forward to their service visit for their auto, but I do for sure. It's such a pleasant experience going to Rye Subaru. From beginning to end, the service is impec More

by MNICHOLS3131
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sebastian Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paula Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tamar Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2023 -

Rye Subaru responded

Thanks for sharing your thoughts about your experience with Rye Subaru. It's great to hear that Tamar, Sebastian and Paul have provided you with such excellent customer service. We appreciate your business and hope to see you again soon!

August 02, 2023

Efficient,quick,reasonable priced. Just what you are looking for in a service department. Thanks More

by BANDRESJ01
Recommend Dealer
Yes
Employees Worked With
Glenn Bollinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2023 -

Rye Subaru responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Rye Subaru!

August 02, 2023

Very satisfied with the job, and was provided with a loaner when it became apparent it would take longer than expected. A billing problem was resolved fairly. Tamar Thomas is always very knowledgeable a More

by D_COSTOPOULOS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tamar Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Pagan
Aug 03, 2023 -

Rye Subaru responded

We are very happy to hear that Tamar provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

July 29, 2023

I had a great deal of difficulty finding the right car for me. The sales staff, Laurin Hirshowitz and her managers Louis Rivera and Eric Pagan made sure that I got the best car for me and gave me a great More

by h.hall66
Recommend Dealer
Yes
Employees Worked With
Louis Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Hirshowitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Pagan
Jul 30, 2023 -

Rye Subaru responded

Thank you for choosing Rye Subaru. Your feedback and rating mean a lot to us. We're glad Lauren and the team were able to help, and we hope to see you again!

July 28, 2023

Courteous, and quick service. I was in and out a lot faster than I thought. More

by AGDEFONZO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tamar Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2023 -

Rye Subaru responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Rye Subaru.

July 24, 2023

After waiting 6 hours to be towed to Rye Subaru I was a little upset. The two tires were replaced and I was told I needed a realignment. My husband wondered why after only 4,500 miles He felt I needed the More

by GREENWICH318
Recommend Dealer
No
Employees Worked With
Paula Mejia
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 27, 2023 -

Rye Subaru responded

Dear Hedy Gensler, Thank you for this feedback. After hours, you had your car towed to the dealership with two blown-out tires and damaged rims. We mounted and balanced two tires and recommended an alignment that was routine by anyone's standards. Not sure what went wrong to warrant the one-star review of the dealership and your experience with Paula Mejia, but I would love to discuss it. Would you mind contacting me so we can learn more about your visit and address your concerns? Please contact me directly: Eric Pagan, General Manager. (914) 967 6300 or by email eric@ryesubaru.com.

July 20, 2023

Excellent customer service. Diagnosed cause of problem, ordered part and promptly made repair in less time than anticipated. More

by GMD477
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paula Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 21, 2023 -

Rye Subaru responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Rye Subaru!

July 20, 2023

Anthony and Glenn in service were outstanding. My 6th car from this dealer and very pleased with performand More

by DLA2072
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sebastian Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Ciccone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Glenn Bollinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Johnny Arriaga
Jul 21, 2023 -

Rye Subaru responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Rye Subaru; we look forward to having you as one of our valued customers for many more years to come.

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