Rye Subaru - Service Center

It’s ok but they need to improve on their customer service with call backs and texting to customers. Some customers don’t use texting and others sometimes can’t get to their phones in time. When lea service with call backs and texting to customers. Some customers don’t use texting and others sometimes can’t get to their phones in time. When leaving a message your. Customer service reps should leave there full name and extension. So that you don’t ha BFF e to go thru the the whole menu to Locate the person who was taking in your car. More

When in for a oil change and tire rotation left w a untighten tire lug and a loud grinding bybthe tires had to tell tamara and she told the manager ,the manager took a spin in my car and came back w it untighten tire lug and a loud grinding bybthe tires had to tell tamara and she told the manager ,the manager took a spin in my car and came back w it corrected .. had a problem w their brakes replacement two years ago so I doubt I’ll be back to that service center , one thing they did for me was tighten my license plate bumper ty for that ,l More

The service was fair nothing special. I will probably not be contacting Mr. Bollinger in the future. Also it is getting too expensive to go to the dealer for service. I will probably not be contacting Mr. Bollinger in the future. Also it is getting too expensive to go to the dealer for service. More

Service was good except that the work order included resetting the clock for daylight savings, was marked done, but WAS NOT DONE!! resetting the clock for daylight savings, was marked done, but WAS NOT DONE!! More

They have always serviced our car on time and with careful attention to detail, and a couple of times have dealt with an emergency tire issue immediately -- no advance reservations -- and at the least careful attention to detail, and a couple of times have dealt with an emergency tire issue immediately -- no advance reservations -- and at the least possible cost to us. The waiting room is pleasant and comfortable, and all questions were answered, both before and after the work was done. More

Great to work with Craig and Josh! I came back because one of my key fobs had a low battery and he replaced them both! I came back because one of my key fobs had a low battery and he replaced them both! More

Great communication with service dept. Appreciated loaner car and tech taking time to listen to concerns and thoroughly resolving problem. Appreciated loaner car and tech taking time to listen to concerns and thoroughly resolving problem. More

Despite having to return for poorly installed spark plugs, the reps were understanding and courteous. plugs, the reps were understanding and courteous. More

All went smooth and great! No complaints. Very professional and friendly. Thank you very much! No complaints. Very professional and friendly. Thank you very much! More

Always a pleasure servicing my vehicle at Rye Subaru. Never a disappointment. Friendly staff. Great service. Thank you! Never a disappointment. Friendly staff. Great service. Thank you! More