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Rye Subaru - Service Center

Rye, NY

4.6
791 Reviews

791 Reviews of Rye Subaru - Service Center

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April 13, 2023

Awesome experience! ! I keep going back as I know I am in great great hands. More

by BDALLOW1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Nausch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Hirshowitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2023 -

Rye Subaru responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

April 07, 2023

I was told that my catalytic converter had a crack in it and was leaking. The timing belt and pulleys needed to be replaced. That's several bulbs around the car had to be replaced. I took my car to a mechan More

by 1250NN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Glenn Bollinger
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2023 -

Rye Subaru responded

We're sorry that you didn't have a completely satisfying visit. We'd love the opportunity to address any issues with our team here. Please contact me directly; Eric Pagan, General Manager. (914) 967 6300 or by email epagan@ryefordsubaru.com. Thank you for your time, and hopefully, we can get to the bottom of this.

April 07, 2023

Sebastian went above and beyond to help us with our servicing. he was attentive and conscientious. More

by TUCCI6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sebastian Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2023 -

Rye Subaru responded

Thanks for sharing your thoughts about your experience with Sebastian here at Rye Subaru. We appreciate your business and hope to see you again soon!

April 06, 2023

They took care of a recall I wasn't even aware of. It was service above and beyond! More

by GEOFFREYKAUFFMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paula Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Not 100% sure of the name of the woman who helped me...
Apr 07, 2023 -

Rye Subaru responded

Geoffrey, Thanks for sharing your thoughts about your experience with Rye Subaru. We appreciate your business and hope to see you again soon!

April 04, 2023

Excellent great service knowledgeable staff honest caring hardworking been to other dealerships not anywhere close More

by RENNIEBDODGE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Neil Downing
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sebastian Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Noe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Smith
Apr 05, 2023 -

Rye Subaru responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Rye Subaru to be a positive one. Please don't hesitate to reach out if you need anything else.

April 03, 2023

Work was well done and on time. Price was as discussed. No up-selling etc More

by FS2600
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Glenn Bollinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2023 -

Rye Subaru responded

Thanks for sharing your thoughts about your experience with Rye Subaru. We appreciate your business and hope to see you again soon!

April 01, 2023

Anytime I’ve been there, they’ve been efficient and helpful. Would definitely recommend going here. I was a first time car owner and they made the experience less stressful. More

by EF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Nausch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2023 -

Rye Subaru responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Rye Subaru, David and our team look forward to having you as one of our valued customers for many more years to come!

Apr 04, 2023 -

Rye Subaru responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Thanks for the recommendation, and have an amazing day!

March 31, 2023

Very knowledgeable and pleasant staff. Kept me informed about what was taking place at every step of the way. I had ti leave the car at their service department for a few days, for which t More

by JOVICA_IVETIC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paula Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tamar Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2023 -

Rye Subaru responded

Thank you so much for your excellent review! We are so glad that Paula and Tamar had the opportunity to work with you, and we are thrilled that you found your experience with us here at Rye Subaru to be a positive one. Please don't hesitate to reach out if you need anything else.

Apr 03, 2023 -

Rye Subaru responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! Safe travels!

March 30, 2023

They did an excellent job. I did not have to wait long. They have a nice waiting area. More

by KarenWirima
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sebastian Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paula Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Ciccone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Glenn Bollinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2023 -

Rye Subaru responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, Karen and it's great to hear about your excellent experience here at Rye Subaru.

March 25, 2023

Service staff are excellent. Effort went beyond my expectations all the way down to the people who take my car. More

by EREX56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Ciccone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Glenn Bollinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2023 -

Rye Subaru responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Rye Subaru.

Mar 28, 2023 -

Rye Subaru responded

Hi, thank you for your kind words! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

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