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Rye Subaru - Service Center

Rye, NY

4.7
837 Reviews

837 Reviews of Rye Subaru - Service Center

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May 20, 2025

I went in to fix my brakes since they were squeaking and they worked on it for 4 hours. 2 days later my brakes are squeaking again after paying $600 More

by LOMAX192
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Paula Mejia
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2025 -

Rye Subaru responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Please contact me directly, Eric Pagan, General Manager. (914) 967 6300 or by email eric@ryesubaru.com.

May 18, 2025

Experience was outstanding. Everything was explained clearly and succinctly. Service was fast and clear and fast. More

by CLARK.BROZA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tamar Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2025 -

Rye Subaru responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Rye Subaru.

May 18, 2025

I would t continue buying rye Subaru cars any other place!Great service as usual.you have a great team! More

by ANDREAPEDS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Glenn Bollinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2025 -

Rye Subaru responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

May 17, 2025

I was very satisfied with the service and fast turn-around time in getting my vehicle fixed and returned to me. More

by JLEPTAK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tamar Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2025 -

Rye Subaru responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

May 17, 2025

Paula is a very likable person to me and too all customers waiting for their cars being service. A very attentive person to my requests. And explains my questions very thoroughly. Paula is a very More

by DIFABBIO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paula Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2025 -

Rye Subaru responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Rye Subaru.

May 16, 2025

I had a great experience, from the moment I walked in I was greeted with a smile and pleasantries. The team was professional and timely with my service in addition they included a video tour of my inspect More

by FRAN6516
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paula Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Could not remember her name she was at the front desk, i remember her by the beautiful geraniums she was tending to.
May 16, 2025 -

Rye Subaru responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Rye Subaru. We look forward to having you as one of our valued customers for many more years to come!

May 16, 2025

I liked Tamar Thomas and the Rye team, from the wonderful man who receives and takes the car (I didn’t forget him) to the service folks. Rye staff are attentive, provide information to inform the customer fo More

by SZENBERG00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sebastian Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paula Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Ciccone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tamar Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Glenn Bollinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2025 -

Rye Subaru responded

Thanks for sharing your thoughts about your experience with Rye Subaru. We appreciate your business and hope to see you again soon!

May 16, 2025

Excellent service. Prompt and friendly people who didn’t waste our time or money and More

by LATRENTL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tamar Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2025 -

Rye Subaru responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

May 16, 2025

It was a great experience. From the valet to the service. It was top notch service. More

by KENNETH.GERMANN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tamar Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2025 -

Rye Subaru responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

May 16, 2025

Efficient and fair, easy to deal with, I would highly recommend this team. Thank you More

by bir102
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Friezo
May 17, 2025 -

Rye Subaru responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

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