Back

Rye Subaru - Service Center

Rye, NY

4.7
789 Reviews

789 Reviews of Rye Subaru - Service Center

Sort by
July 16, 2021

Our experience overall was very good, starting with the service adviser. The one complaint that we have is that the technicians use the radio and do not return it to the way they found it. We then have More

by IPICARD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tamar Thomas in service
Jul 16, 2021 -

Rye Subaru responded

We are very happy to hear that you had an overall positive experience! We sincerely appreciate your helpful feedback, and we look forward to your next visit.

July 16, 2021

In for inspection and out in 45 minutes. Can’t be any better. Called for the appointment got the time I wanted and job was done quickly. More

by RULLIKEN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service
Jul 16, 2021 -

Rye Subaru responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Rye Subaru, we look forward to having you as one of our valued customers for many more years to come!

July 16, 2021

Michael Ferits Suburu is lucky to have him 25 word is a joke I’m not happy to continue because of your stupid request because I want to show how much I appreciate mr Ferits More

by RICKIGENE1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Ferits
Jul 17, 2021 -

Rye Subaru responded

Hi, thank you for your kind review; we are happy to pass along your comments to Michael here at Rye Subaru! Please don't hesitate to reach out if there's anything additional we can do for you.

July 13, 2021

Very pleasant and courteous staff. I received a courtesy call before additional service was performed. Car was done in a timely manner. I recommend this service center. More

by BATZ820
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Estrada
Jul 14, 2021 -

Rye Subaru responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

Jul 15, 2021 -

Rye Subaru responded

Hi, we are very happy to have provided you with such a positive experience! We hope you continue to choose us for all your automotive needs! Take care!

July 09, 2021

Pleasant service on a busy day.Staff was attentive, Pleasant service on a busy day. Staff was attentive, work is to soon to judge but expect it to be satisfactory. been coming to Rye Subaru for ov More

by SBALDWIN@ROBERTEHILL>COM
Customer Service
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Glenn Bollinger
Jul 10, 2021 -

Rye Subaru responded

Thank you for your repeat business, and for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

July 07, 2021

I needed a new front tire . the work was done exactly when I was told it would be ready. everything perfect, the spare tire was put back in its space in the trunk More

by PHILLIPS1936
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I worked with a very nice lady and I do. not remember her name
Jul 07, 2021 -

Rye Subaru responded

Thank you for choosing Rye Subaru, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

July 07, 2021

This service appt. was fine. The service was for two safety recalls and I added some regular maintenance. All things considered I didn't have a long wait. I was permitted to stay and wait. The area was More

by NYPABABY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service People-- reps and mechanics
Jul 08, 2021 -

Rye Subaru responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Rye Subaru!

July 07, 2021

Clean and comfortable, as well having efficient, pleasant and courteous staff. I had to wait for my vehicle and really appreciated the coffee station, but missed having the news on the TV and the New York Ti More

by CCADESSA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Customer Service Representative
Jul 07, 2021 -

Rye Subaru responded

Thank you for your helpful feedback. We truly appreciate your business and our team looks forward to serving you again soon!

July 07, 2021

Was upset I couldn’t waitPeople should be able to wait Was upset I couldn’t wait People should be able to wait if they choose too My friend just bought a Subaru in Long Island and she Ives in Bronx and More

by PJPTEACH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
I dealt with service
Jul 24, 2021 -

Rye Subaru responded

We're sorry to hear that your visit was upsetting. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please contact me directly; Eric Pagan, General Manager. (914) 967 6300 or by email pagan@ryefordsubaru.com.

July 07, 2021

This particular service appt. was very good. Car was ready as promised and all work was done that needed to be done. Making appts is not always easy though and its sometimes difficult, but in general it More

by RITASTEWARTNY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure.
Jul 07, 2021 -

Rye Subaru responded

Rita, thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. We truly appreciate your business.

...
70
...