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Rye Subaru - Service Center

Rye, NY

4.7
789 Reviews

789 Reviews of Rye Subaru - Service Center

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May 27, 2021

Very easy to deal with. They were able to fix the problem with the car on the same day I brought it to them. Employees were friendly and helpful. More

by LW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Casey Cochran
May 27, 2021 -

Rye Subaru responded

Thank you for choosing Rye Subaru, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

May 26, 2021

Great Service, honest and real pricing for the maintenance work. Friendly and courteous staff. In different Subaru dealership I was asked to pay much higher price, so I called to Rey Subaru and en More

by FELIXBOEZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
every one in the service department
May 27, 2021 -

Rye Subaru responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Rye Subaru, and we hope to see you again!

May 21, 2021

I didn't feel anything special when going there. I can only compare it to Toyota Mamaroneck. When I had my old Toyota serviced, they made you feel special. They took interest in my car, automatically ap More

by WESTERG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Only worked with service department
Jun 08, 2021 -

Rye Subaru responded

I'm sorry to hear that you had a less than excellent experience at our dealership. We value all of our customers and we strive to offer outstanding customer service. We are sorry that we missed the mark here and will use your comments to improve. Please don't hesitate to contact me directly if you would like to discuss this further. Thank you. Eric Pagan, General Manager (914) 967 6300 or epagan@ryefordsubaru.com.

May 20, 2021

My Impreza is very happy now as well as it’s owner. Work done quickly and efficiently. Could have chosen dealership closer to my home but stayed with Rye More

by BDHMAT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Pagan
May 21, 2021 -

Rye Subaru responded

Thank you for choosing Rye Subaru. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you and your Impreza again!

May 20, 2021

Service department is polite, helpful and very efficient. I had an excellent experience with the sales person when I bought the car too. The service people are also very helpful when I call by phone with q More

by PATTY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Smith
May 21, 2021 -

Rye Subaru responded

Patty, we appreciate your business and our team looks forward to serving you again soon!

May 18, 2021

I have found the service at Rye Subaru to be better than any of Lexus, Mercedes, BMW or Audi, all of which I have owned in the past. Do what you said you would do, communicate, and figure stuff out when nee More

by DAVIS_GAYNES
Recommend Dealer
Yes
Employees Worked With
Eric Pagan
May 18, 2021 -

Rye Subaru responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

May 18, 2021

Very attentive and interested in the issue I was having the car radio am, fm,Sirius would stop working had brought car in previous but of course radio was working. This time took car for several hours to More

by JOYCERL
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service
May 18, 2021 -

Rye Subaru responded

Thank you, Joyce, for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.

May 17, 2021

My experience at Subaru was amazing! Everyone was very helpful in this process and everyone was very friendly. I was able to work with what they offered. More

by LIZ.RIVERA26
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Pagan, Anthony Smith
May 18, 2021 -

Rye Subaru responded

Thank you so much, Liz, for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Rye Subaru. Please don't hesitate to reach out if you need anything else.

May 14, 2021

Eric was super helpful and, being on my 4th Subaru over the years, met all expecations. It makes it much easier when you build the trust! More

by KRIS21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Estrada
May 14, 2021 -

Rye Subaru responded

We are very happy that Eric provided you with such a positive experience, Kris! We sincerely value your business and look forward to keeping your Subarus on the road!

May 14, 2021

Very satisfied with personnel and service. Regual prescribed service. People were friendly and helpful. No issues with the car and thus minimum service required. Car is excellent in driving and main More

by LEEM3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dot remember names.
May 14, 2021 -

Rye Subaru responded

Thanks for your review! Customer service is our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Rye Subaru--we look forward to having you as one of our valued customers for many more years to come!

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