Ben and Drew were a pleasure to work with. I had shopped for two months and test drove all the comparable SUV vehicles (Mercedes, Audi, BMW, Jaguar, Volvo, and Lexus.) I started at Alfa Romeo, but left disappointed when I realized the pano sunroof didn't open as far as I would have liked. When I left other dealerships I felt hounded by the sales people to chose their vehicle. Neither Ben nor Drew annoyed me after I chose not to select their vehicle by calling or emailing me incessantly. After two months of test driving other vehicles and realizing I wouldn't find the sunroof I was looking for I decided to go back to Alfa Romeo. I was greeted by Drew who was very pleasant to talk with. At no point did I feel that Drew or the Sales manager Ben were trying to take advantage of me or treat me like I was ignorant of the car buying process. This was the 10th car deal I had negotiated in my lifetime and it was definitely the easiest and most enjoyable. I told them what I wanted for my trade and they gave it to me without trying to haggle with me. They also very easily agreed to the terms of the car lease (capitalized cost, etc..) I will definitely get another Alfa Romeo when my lease ends. Drew and Ben truly exemplify sales excellence.