Safford Alfa Romeo of Tysons Corner

I visited the Safford Fiat of Tyson’s Corner on a Sunday because I was in need of a car. As I was driving to the dealer, I was very anxious because I didn’t even know what type of car I wanted. When my 4 because I was in need of a car. As I was driving to the dealer, I was very anxious because I didn’t even know what type of car I wanted. When my 4 year old daughter and I pulled into the parking lot and got out of our 1994 Honda, I was pleasantly surprise by the warm welcoming we received from the dealer’s staff members. Mr. Kenneth Badilla greeted us with a pleasant smile and asked “what can I do for you today?” I told him that I was looking for a car and I didn’t know what options I had. Mr. Badilla’s professionalism and kindness ensure me that I was in good hands. Mr. Kenneth Badilla worked with me to find the best car that would fulfill my family needs. At the same time, his business knowledge helped me to get the best price and my money worth. I greatly appreciate Mr. Kenneth Badilla professionalism and support because without his help I would have not been able to get my new car, which by the way is a fabulous 2013 Nissan. I greatly appreciate Mr. Badilla’s support in finding my dream car. I would definitely recommend my family, friends, and everyone to visit the Safford Fiat of Tyson’s Corner to buy a car. And I specially recommend Mr. Kenneth Badilla for his professionalism, knowledge and friendliness as the best sales person. I would definitely do business with them again. More

Realized error did not give all perfect scores first time around... I did not notice that i had previously given 4 stars for customer service.. around... I did not notice that i had previously given 4 stars for customer service.. More

I went to Safford Fiat to get my car inspected. The reason I picked Safford is because I have an amazing experience with their collision department and Scott Mizzell. First, they tried to charge me ove reason I picked Safford is because I have an amazing experience with their collision department and Scott Mizzell. First, they tried to charge me over $1000 to have my brakes and rotors fixed. When I took my car someplace else they insured me it was only the back brakes. I got them fixed for $60 and took them back to Safford to have my car reinspected. I was in there for no more then 5 minutes when the very rude inspector comes in, rasing his voice saying I changed nothing. Since I know little about cars I called my father and had Bill discuss the issue with him. Mr. Huff criticzed the brake job, then proceeded to get verbally abusive. My father then told him that he would confirm his findings through the state police and we would go somewhere else to get an inspection. Apparently this made Mr. Huff even more mad because he then proceeded to refuse to give my car back to me. We were moments away from calling the county police to return my car when Scott from the collision department came over and got my keys for me. I have spend over $3000 at Safford this year, and the way I was treated by Bill Huff and the service department is very disappointing. If you do not drive a fiat and need to get your car inspected stay FAR FAR away from Safford Fiat and Bill Huff- all they will do is verbally abuse you until they get your money. More

I have serviced my Fiat Sport here for a year. I also bought a new Fiat here in August. The staff are all friendly and no-nonsense. This is a good dealership. Glad I live in the vicinity - makes it easy, bought a new Fiat here in August. The staff are all friendly and no-nonsense. This is a good dealership. Glad I live in the vicinity - makes it easy, convenient and friendly for me! Love my Fiat too! More

We had a great experience buying our used 2009 Audi from this dealership. Terry and Marcello were extremely helpful and worked with us to get us as good of a price as possible. We love our new car and are s this dealership. Terry and Marcello were extremely helpful and worked with us to get us as good of a price as possible. We love our new car and are so happy we bought it from Fiat of Tysons!!! More

First, let me say that our purchase experience was very enjoyable. Our sales person Marcello was very knowledgeable and the actual purchase was uncomplicated and easy. The receptionist that was there e enjoyable. Our sales person Marcello was very knowledgeable and the actual purchase was uncomplicated and easy. The receptionist that was there each time we were there is wonderful and friendly. The follow-up to the purchase is where this dealership lost me. 1. The car had a "check tire pressure" light on the day I purchased it. We were told the tires sometimes lose a little air because they sit on the lot for extended periods of time. No one volunteered to fill the tire with air. The next day we discovered there was a large screw in the tire. I had to drive all the way from the District back out to Tyson's, drop the vehicle of and then back up to pick it up after I returned from a trip. 2. Getting my permanent DC tags has been a real hassle. First of all, I had to call 3 days before the temporary tags were about to expire as no one had called me. When we went to pick up the tags we were told we still owed $55.00 for the tags. Saturday (5/28) when we arrived at the dealership, no one could explain to me why we still owed money for the tags - there was a line item in the finance paperwork that clearly stated we paid for the tags and registration at the point of purchase. The finance manager (in an extremely patronizing manner) said that he didn't know why...the price was always different when registering a vehicle in the city. I paid for the tags. Then, the tags were just handed to me - no one offered to take the temporary tags off and attach the permanent tags. After I left, I realized what a ridiculous thing it was to tell a customer you don't know why they still owe you money, but you do. I put a stop payment on the check and called the dealership back today. Finally, after waiting to get in touch with someone who knew what they were talking about, I was told that the extra money was for a parking ticket that the dealership had paid for on our behalf. Furthermore, they explained it was paid as a courtesy so "the temporary tags didn't expire". Now there is no way to see what ticket was paid as there is no ticket under my license that is showing unpaid. I paid for the tags with a card over the phone, but when I asked what happens if I don't pay you, the title clerk said we'd send you to collections. This process of getting an explanation should not have been so hard and if you indeed paid a ticket on my behalf you should have called and said so to begin with. As I said earlier, the purchase of our new Fiat 500 was great and we absolutely love the car. However, the way we were treated after you got our money and sold us the car leaves much to be desired. I will not recommend this dealership to any of my friends in the future. You are not the only Fiat dealership in the area and I will recommend any one who asks me to take their business to another dealership. You very nearly had a loyal customer in me, but your follow up and follow through for a customer that just purchased a new car from you ruined that. Again, a big thank you to our wonderful salesperson Marcello and the receptionist (forgive me, I didn't catch her name) who works there on Saturdays. More

I had an excellent buying experience. I worked thru USAA car buying service and placed all of my car criteria on the website Friday at 1200. Within two minutes they were on the phone speaking with me about car buying service and placed all of my car criteria on the website Friday at 1200. Within two minutes they were on the phone speaking with me about the vehicle and setting up an appointment schedule. They did not try to up sale or pressure me in any way shape or form. I walked in at 1000, test drove the vehicle and walked out with a new vehicle within two hours and thirty minutes. I am totally delighted with the entire experience and would unconditionally recommend buying a vehicle from these professional and courteous people if you're in the market for a FIAT 500. More

We bought the car for my wife who was and still is very pleased with our entire experience dealing with Cliff and Mark. Both were very knowledgeable and made us feel comfortable with the car we selected. T pleased with our entire experience dealing with Cliff and Mark. Both were very knowledgeable and made us feel comfortable with the car we selected. They are a class act. We quickly considered Cliff a friend with a wonderfully engaging personality. We would be delighted to stop in sometime in the future just to say hello to Cliff and continue our wonderful relationship. A special note for the company detail-er: he made the car look like brand new. He did a wonderful job. More

I love my new Rame Fiat 500 Sport. Thanks to Marcello for helping me purchase a birthday present for myself. He and everyone at Safford was great to work with and were always making sure I was happy. I for helping me purchase a birthday present for myself. He and everyone at Safford was great to work with and were always making sure I was happy. I had been eyeing the Rame for awhile and when I came in to look at a used car he asked "what if we can get you into a 500". No pressure on me at all but helped me view and understand my options helping me realize the 500 was the better bet. He definitely went above and beyond to help and I would definitely recommend Safford and Marcello to everyone that asks me about my car. More