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Safford Alfa Romeo of Tysons Corner
Vienna, VA
182 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Helpful October 25, 2021
The service department is well staffed but perhaps understaffed., The mechanics do great work and are quite approachable. The lounge space is terrible and unbefitting if the brand. understaffed., The mechanics do great work and are quite approachable. The lounge space is terrible and unbefitting if the brand. More
by Joeajello
Employees Worked With
Mason,
July 26, 2021
Quick response, amazing customer service.Let me know how Quick response, amazing customer service. Let me know how the service was progressing and made it very easy to use a loaner vehicle while service was Quick response, amazing customer service. Let me know how the service was progressing and made it very easy to use a loaner vehicle while service was being complete. More
by jasmine
Employees Worked With
Jack
July 11, 2021
Not sure of comparison pricing but cost was a total ripoff!!! I have never heard of an oil change and tire rotation being $400 and this was after I complained and service tech reduced rate by $40 ripoff!!! I have never heard of an oil change and tire rotation being $400 and this was after I complained and service tech reduced rate by $40 More
by Brian.Liss
Employees Worked With
Can’t recall. Jack or Jim
May 20, 2021
Stafford very professional courteous and willing to assist with any problem that I May have, From the service managers to the mechanics.I’ve been a customer with Stafford the past 12 to 15 years assist with any problem that I May have, From the service managers to the mechanics.I’ve been a customer with Stafford the past 12 to 15 years More
by rablesr
Employees Worked With
Bill Huff Mason and Jack
April 23, 2021
Unfortunately not a good experience at all and was not the first time. We have only two choices as far as car dealer service in the entire metropolitan area. the first time. We have only two choices as far as car dealer service in the entire metropolitan area. More
by gpv2222
Employees Worked With
Mason
April 10, 2021
Great customer service. The maintenance team service was great as well. The Service department followed the CDC guidelines which I truly appreciated it. Thank you great as well. The Service department followed the CDC guidelines which I truly appreciated it. Thank you More
by PAMYD63
Employees Worked With
Mason (service dept)
March 22, 2021
Safford Alfa Romeo Tysons Corner is my 2018 Giulia’s “primary care physician.” I’ve been coming for almost 3 years and it gives me comfort that every appointment I’ve made, Mason has always taken care o “primary care physician.” I’ve been coming for almost 3 years and it gives me comfort that every appointment I’ve made, Mason has always taken care of my car’s needs. He is knowledgeable, always has good car tips, always pleasant, well-mannered gentleman (in person and over the phone). The waiting area is always clean, well-lit, orderly and quiet. More
by M C
Employees Worked With
Mason
January 25, 2021
I have been using Stafford to service my 2016 Fiat 500 X since I moved to the area in 2016. I have always had pleasant experiences with the service I received until I went to have my car inspected this mon since I moved to the area in 2016. I have always had pleasant experiences with the service I received until I went to have my car inspected this month. The service advisor stated that in order for my car to pass inspection, I would have to do $3,500 worth of repairs. My car only has 39,500 miles on it. Something seemed off with this estimate since my car is only worth $7,000 (trade-in value) so I took the car for a second opinion to Carftman's in Merrifield. My car passed inspection easily. Non-urgent maintenance was done for a total of $750. I don't want to assume that Stafford was taking advantage of a single woman, who knows little about cars, but it sure feels that way. Stafford has lost my business. More
by Disappoint Former Customer
Employees Worked With
Would rather not say
