Safford Brown Mazda Fairfax
Fairfax, VA
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Done right the first time Work was professionally done right the first time. The status updates from the service advisor were welcome too. Also appreciated the shuttle to the M Work was professionally done right the first time. The status updates from the service advisor were welcome too. Also appreciated the shuttle to the Metro. More
That people like me can afford it is genuinely a miracle The waiting room has a TV that's always on, cables to charge your phone, orange juice, and they even pour the brown oil in the right container instead The waiting room has a TV that's always on, cables to charge your phone, orange juice, and they even pour the brown oil in the right container instead of the gutter. More
Mazda CX-5 Rebecca Shermer was an excellent salesperson to deal with at this dealership. Her communication via phone and email was prompt and courteous. She was Rebecca Shermer was an excellent salesperson to deal with at this dealership. Her communication via phone and email was prompt and courteous. She was knowledgeable about the CX-5, and spent a lot of time with me getting acquainted with all the features that it offered. She was the ONLY salesperson out of 6 or 7 in my recent new car search that automatically opened the hood and described the engine features. It was a welcome experience to be viewed as legitimate buyer and decision maker on the purchase. You would be doing yourself a favor to visit this dealership and ask for Rebecca. More
A great car-buying experience Everyone was extremely helpful, friendly & professional. Everything was handled quickly & efficiently. This was probably one of the best/easiest car Everyone was extremely helpful, friendly & professional. Everything was handled quickly & efficiently. This was probably one of the best/easiest car-buying experiences that I've ever had. More
Most pleasurable and positive dealership experience ever. Highly recommend salesman Baz, typically NOT a fan of dealerships but Brown's Fairfax Mazda was different - helpful not pushy, thoughtful and consider Highly recommend salesman Baz, typically NOT a fan of dealerships but Brown's Fairfax Mazda was different - helpful not pushy, thoughtful and considerate. BUY HAPPY More
Very good experience The whole process was very easy and Richard was very friendly and made me feel like my vehicle and business mattered. I was happy with the repairs and The whole process was very easy and Richard was very friendly and made me feel like my vehicle and business mattered. I was happy with the repairs and Richard walked me through any repairs that would be coming up in the near future. More
Trusting advice I find a trusting person is alway hard to find Richard is a diamond in the ruff thank you for all that you do! I have two Mazda. To be truly honest I I find a trusting person is alway hard to find Richard is a diamond in the ruff thank you for all that you do! I have two Mazda. To be truly honest I can always call Richard for advice he always has a monument when sitting in the waiting area he always treats everyone with dignity. If you need something Richard is your guy. Thank you for your service More
Great service rendered Staffs warm and friendly; very professional and well trained. Ambience is cool; clients won't feel cooped up while waiting for the job to get done. Fa Staffs warm and friendly; very professional and well trained. Ambience is cool; clients won't feel cooped up while waiting for the job to get done. Fast and reliable service. Will definitely recommend! More
Great experience buying my first car Rick Lawrenson helped me find the perfect certified/pre-owned Mazda for me, at a good price. He took all the stress out of buying my first car. If you Rick Lawrenson helped me find the perfect certified/pre-owned Mazda for me, at a good price. He took all the stress out of buying my first car. If you can, seek him out when you get there. He won't steer you wrong. More
Easy to work with We were genuinely surprised with how nice the cx9 was. We drove I think every three row suv on the market minus the Subaru ascent and the kia/Hyundai We were genuinely surprised with how nice the cx9 was. We drove I think every three row suv on the market minus the Subaru ascent and the kia/Hyundai offering, most were lifeless and the acura and lexus hybrid offerings were super underwhelming. The only thing that really out paced the cx9 was a Mercedes Benz gls. But that was literally double the price and close to triple if you opt for the v8. With regards to sales, Gino did everything right and made our buying experience swift and convenient. Test drive through purchase in total probably spent only an hour in your building. You have an excellent staff. More