
Safford Brown Subaru Manassas
Manassas, VA
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Great Service I love everything from the beginning to the end I will definitely go back and buy my next car there end I will definitely go back and buy my next car there More
It was my first time at this dealership and from the moment I walked in, I got a good "feel". Both Kennedy and Sam were great to work with! moment I walked in, I got a good "feel". Both Kennedy and Sam were great to work with! More
Service was great Eddie was informative Easy going and awesome staff 10/10 overall experience and awesome staff 10/10 overall experience More
The serviceman were thorough. They gave a price for the work and talked about schedules. They gave a price for the work and talked about schedules. More
Prompt assessment and attention to detail. They have considerate and efficient service staff. Nice, clean waiting room. They have considerate and efficient service staff. Nice, clean waiting room. More
Meredith Eden is a stellar service advisor. She is extremely professional, she explains everything in detail, she provides great advice, and she treats people the way they would treat others. W She is extremely professional, she explains everything in detail, she provides great advice, and she treats people the way they would treat others. We cannot say enough good things about Meredith. She not only took care of various service items, but also took care of some warranty items. She deserves a 10+ rating along with the technician who serviced our Outback. More
Service rep was timely, thorough, and courteous. Got me in and out Clean waiting room Got me in and out Clean waiting room More
Cristian came out right away to help me when I pulled up. He explained everything to me. The staff was very attentive & helpful. Some workers were painting in the lobby. I am allergic to paint, so I sat by t He explained everything to me. The staff was very attentive & helpful. Some workers were painting in the lobby. I am allergic to paint, so I sat by the front door as far away from the painting area as I could. Then an employee named Grayson randomly asked me if I would like a chair to sit outside. I said yes & told him I was actually allergic to the paint smell & that would be helpful. So he took my chair & put it outside for me. Then another employee by the name of Kennedy came by & chatted with me. She also invited me to sit in the showroom where it was air conditioned if I got too hot outside. Very friendly staff. More
I had a great experience this time for service. It seems they’ve upped their game since my last visit and I truly appreciate it. Only thing I didn’t care for was the added fee for using a credit ca It seems they’ve upped their game since my last visit and I truly appreciate it. Only thing I didn’t care for was the added fee for using a credit card. In my opinion, that’s the cost of doing business. More
Pleasant atmosphere, seems to be run efficiently. Gets car diagnosed and evaluated promptly. Hard to understand invoice, however! Gets car diagnosed and evaluated promptly. Hard to understand invoice, however! More