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Safford Brown Subaru Manassas

Manassas, VA

4.6
171 Reviews
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9018 Liberia Ave

Manassas, VA

20110

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Showing 171 reviews

April 27, 2025

Everything about Safford Brown Subaru in Manassas is excellent. Every person I dealt with was knowledgeable, courteous, and conducted themselves with utmost professionalism. More

by ROBERT.MELHORN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eden, Meredith
Apr 28, 2025 -

Safford Brown Subaru Manassas responded

There is nothing better than to see another happy customer of ours share their feedback! Please let us know if there is anything else that we can help you with in the future!

April 27, 2025

Excellent service. I waited just over an hour for my car in a clean, comfortable well-appointed waiting room. More

by BRNRCRSS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2025 -

Safford Brown Subaru Manassas responded

We're happy to hear that you enjoyed your experience with our team here at Safford Brown Subaru Manassas. If there is anything else that we can assist you with, please let us know!

April 26, 2025

All the employees meet our expectations had great skills and treated us with kindness , respect and professionalism . More

by PEPE.TICONA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. Guevara
Apr 28, 2025 -

Safford Brown Subaru Manassas responded

We're so happy to hear about your experience with our team. Please always feel free to let us know if there is ever anything else that we can assist you with in the future!

April 26, 2025

Maheea and Eric were great! We didn’t expect to complete the deal as it was close to closing the dealership, without rushing us, they both stayed several hours after closing and More

by Robert Middelmann
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Bukhari
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maheea 5 stars!
Apr 28, 2025 -

Safford Brown Subaru Manassas responded

Hi Robert! Thanks for your amazing feedback about your recent purchase experience with our team. We'll be sure to pass along your very kind words. Please let us know if there is anything else that we can help you with. We hope that you are enjoying your new Forester!

April 26, 2025

The service agent was professional and kept me informed of the status of my repairs. I have used this dealer for all of my service needs for 10 years, and found all of the staff to be knowledgeable and co More

by pthompson892
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cristian Guevara
Apr 28, 2025 -

Safford Brown Subaru Manassas responded

Thanks for the amazing feedback!!! We're delighted to hear that you are happy with the service that you receive from our team here at Safford Brown Subaru Manassas. If there is ever anything else that we can assist you with in the future, please feel free to let us know. Thanks again - see you next time!!

April 26, 2025

I was totally dismayed that Stafford Brown now charges a surcharge on credit card payments. SB is not shy on it’s pricing. The surcharge is an insult to customers and will make me rethink taking my Outbac More

by MDRMDRMDR
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Moore
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Grayson
Apr 28, 2025 -

Safford Brown Subaru Manassas responded

Hello MDRMDRMDR, We are very sorry to hear that you are unhappy with the new surcharge for credit card payments now. Your feedback is very important to us and will be given to our management team to review for improvements to better assist our clients.

April 26, 2025

This is my first Subaru purchase so I have limited experience of the dealership, but seams pleasant to work with. More

by bvbroadbent
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Bukhari
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2025 -

Safford Brown Subaru Manassas responded

Thank you for taking the time to share your feedback with us. We're glad to hear that you are happy with the service that you received from our team during your purchase of your first Subaru and we hope that you are enjoying it!

April 25, 2025

This dealership service center is a very customer focused group of people. The service was efficient & pleasant. Jack Macloud was exceptional. More

by spngnbrgs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Macloud
Apr 28, 2025 -

Safford Brown Subaru Manassas responded

We are delighted to hear that spngnbrgs! Your feedback is very important to us. Please let us know if there is anything else that we can help you with in the future!

April 13, 2025

I have been buying cars and related maintenance service at Safford Browns for over 10 years. They have an excellent service department with knowledgeable service advisors. More

by Mikey’s Legacy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Meredith Eden
Apr 28, 2025 -

Safford Brown Subaru Manassas responded

We are delighted to hear that you are such a loyal customer to Safford Brown! We will be sure to pass along your very kind words. If there is ever anything else that we can assist you with in the future, please do not hesitate to reach out!

March 17, 2025

We are happy owners of a 2019 Forester. We have been extremely happy working with Meredith Eden for many of the services. She is so nice and knowledgeable. She answers all our questions More

by metdh5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Meredith Eden
Apr 28, 2025 -

Safford Brown Subaru Manassas responded

Thank you for taking the time to share such great feedback with us regarding your experience at our dealership. Please let us know if there is anything else that we can help you with :)

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