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Safford Chrysler Jeep Dodge Ram FIAT of Springfield
Springfield, VA
658 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 658 reviews
July 09, 2021
Made a deal for a lease for a Jeep Wrangler and signed the papers and paid the first, but couldn't take the jeep off the lot because it was at another dealership. They brought the jeep onto the lot the ne the papers and paid the first, but couldn't take the jeep off the lot because it was at another dealership. They brought the jeep onto the lot the next day but tell me they can't turn it over to me because their system is down. Instead promise to deliver the suv the next day to me for the inconvenience. The day finally comes and the GSM tells me they are canceling the lease because they made a mistake and no longer want to lease the jeep to me anymore at the agreed deal. Tried raising the price by a $120 and told us to take it or leave it. No apology from the GSM and no attempts to compensate. Very unprofessional and bad faith deal. The GSM told us to our face that he doesn't care if he lost our business. Do not go here. Our salesman was great but, the GSM doesn't take any responsibility for the mistakes made and will be mean to you. More
by Ahmedquadri1
Employees Worked With
Patrick
Helpful July 06, 2021
Great dealership. I have been taking my vehicles in for service at Safford in Springfield for years. I purchased a new Ram pickup truck last year from Safford and it was the best sales experience I ever ha service at Safford in Springfield for years. I purchased a new Ram pickup truck last year from Safford and it was the best sales experience I ever had. Highly recommend Safford in Springfield for new vehicle and service. More
by Jamie C
Employees Worked With
Alfonzo Malta, Jason
June 15, 2021
Always have a great experience at Safford!!! They get me in and out of service very quickly. I’ll continue to go to them for servive for my truck. in and out of service very quickly. I’ll continue to go to them for servive for my truck. More
by Jeff Carmines
Employees Worked With
Ray
June 06, 2021
First time getting service in my Dodge Ram 3500. Great staff and excellent service done earlier than promised. Will definitely be taking my vehicle there again! staff and excellent service done earlier than promised. Will definitely be taking my vehicle there again! More
by Carsreview
Employees Worked With
Alex
June 03, 2021
Dylan was excellent in assisting with the lease of my new Jeep. As well as getting me top dollar on my trade in! Five star car buying experience! Jeep. As well as getting me top dollar on my trade in! Five star car buying experience! More
by Will Beebe
Employees Worked With
Dylan
May 25, 2021
John and Steven were wonderful! Highly recommended using this dealership went out of there way to find me a truck I was looking for. Couldn’t be happier this dealership went out of there way to find me a truck I was looking for. Couldn’t be happier More
by Ryanplourde67
Employees Worked With
John, steven
May 15, 2021
Excellent service start to finish! Daniel Vega is a great service manager, the process to get an appointment, drop off and pick up is easy! No pushy up charges for services I did not need, only recommendatio service manager, the process to get an appointment, drop off and pick up is easy! No pushy up charges for services I did not need, only recommendations. The free shuttle service is great More
by E&JB
Employees Worked With
Daniel Vega
March 29, 2021
This place is amazing and they always have my best interest at heart. I haven’t had one time where I came here and left with regrets. Always happy. Wouldn’t believe how fast they get you in and out interest at heart. I haven’t had one time where I came here and left with regrets. Always happy. Wouldn’t believe how fast they get you in and out of there. For the work I usually have preformed; they usually get me in and out of there quickly and love that. The service department here is awesome. Alex and my Usually service writer/adviser which is Dan. Buying my car from here was worth it. More
by deangelob1995
Employees Worked With
Alex A
February 28, 2021
I had the pleasure of working with Cameron on a vehicle purchase. This was a hidden gem that could have easily gone elsewhere so I knew I had to act quickly. When I mean a hidden gem this car was too good purchase. This was a hidden gem that could have easily gone elsewhere so I knew I had to act quickly. When I mean a hidden gem this car was too good to be true! Cameron’s professionalism is second to none!! He quickly answered all pertinent inquiries and expedited the sale in a most proficient manner!! Accolades to you Sir for a phenomenal performance, you definitely won the “Oscar” for Best Salesman. Anyone looking for that “Go to” person must seek out Cameron!!! Stafford of Springfield has made me a believer and I will continue to patronize their dealership! Thanks again Cameron, we love the car!!! More
by drundgren
Employees Worked With
Cameron
February 23, 2021
100% satisfied. Excellent staff. Michael went above and Beyond to get me in the vehicle I wanted. I originally was concerned I wouldn’t be able to get the vehicle I was interested in but they worked with Beyond to get me in the vehicle I wanted. I originally was concerned I wouldn’t be able to get the vehicle I was interested in but they worked with me and my situation. Thank you so much!! More
by Barry.dallen
Employees Worked With
Michael Oh
