Safford Chrysler Jeep Dodge Ram FIAT of Springfield

Hassle free buying experience Was looking at getting a new Ram and was talking to several dealerships. Walked into Safford Dodge and was greeted by Oniel Bennett. Told him what I w Was looking at getting a new Ram and was talking to several dealerships. Walked into Safford Dodge and was greeted by Oniel Bennett. Told him what I was looking for and not sure if I was going to purchase. After visiting the dealer several times I purchased a new Ram. Oniel Bennett did not overwhelm me with phone calls or emails but was available any time I had a question. Oniels Bennett’s knowledge and dealerships enventory Is why a purchased from Safford Dodge. More

Serice review Fast, friendly service All questions were answered. My car was detailed and it looks great. I also had service upkeep and my vehicle was also wi Fast, friendly service All questions were answered. My car was detailed and it looks great. I also had service upkeep and my vehicle was also winterized. More

Amazing customer service at the Service Department. Did the diagnosis and corrected everything the car needed in a timely manner. Very nice place and definitely going back at the Service Department. Did the diagnosis and corrected everything the car needed in a timely manner. Very nice place and definitely going back More

Warranties aren't worth the paper they are print on! It seems though each and every time some breaks down on the vehicle, the manufacturer/warranty company does aren't worth the paper they are print on! It seems though each and every time some breaks down on the vehicle, the manufacturer/warranty company does not cover it. There always seem to be a loophole favoring them and not the customers. It will be my last Dodge! More

Oil change Good customer service as soon as you enter the place. Straight to the point with no hidden agendas. Would recommend the dealership for your service . Good customer service as soon as you enter the place. Straight to the point with no hidden agendas. Would recommend the dealership for your service . More

9am Appointment finished after 2pm I had an appointment at 920am and my vehicle didn't get done until after 2pm. Drove home and the next day my engine light came back on. I had an appointment at 920am and my vehicle didn't get done until after 2pm. Drove home and the next day my engine light came back on. More

Service Great service provided by Safford Dodge. Facility is nice and very customer friendly to the customers. I would recommend it to family and friends. Go Great service provided by Safford Dodge. Facility is nice and very customer friendly to the customers. I would recommend it to family and friends. Good job Ken! More

Safford Service Department Customer Service Service Department overall customer service is poor. I have had a couple service visits. Initial appointment process, vehicle in-processing and call Service Department overall customer service is poor. I have had a couple service visits. Initial appointment process, vehicle in-processing and call on vehicle diagnosis is probably industry standard; however, the process and customer service falls apart after that. Recently no follow-up calls on car status, work “completed” only to have problems arise during first hour of operation after leaving dealership, inadequate road rest after service, preceived lack of follow-up with Chrysler system on specially ordered parts. All issues have created unnecessary expense and time to me. More

Awesome Experience! Ask for Marco Safford Chrysler Dodge Jeep has got to be the best Jeep store in the DC Area. Truly wonderful experience! Go there and ask for MARCO and the GSM JOSH. Safford Chrysler Dodge Jeep has got to be the best Jeep store in the DC Area. Truly wonderful experience! Go there and ask for MARCO and the GSM JOSH. You wont regret it I promise! More

Professional Service Gary Thomas was very professional and empathetic, considering the issues that occurred before servicing my vehicle. His professionalism really made th Gary Thomas was very professional and empathetic, considering the issues that occurred before servicing my vehicle. His professionalism really made this an easy transition. THANKS! More