Safford Chrysler Jeep Dodge Ram FIAT of Springfield

The service department here was amazing. I brought in my 2004 jeep wrangler with a very unique problem. They put in extra hard work to diagnose it, and find a replacement for a part that I brought in my 2004 jeep wrangler with a very unique problem. They put in extra hard work to diagnose it, and find a replacement for a part that was discontinued. Excellent service. More

Very clean dealership from others I've got management to resolved my problem had my car quicker very nice to deal with resolved my problem had my car quicker very nice to deal with More

Approved extensive review Not done. Requested oil and filter. Change NIT Done. Said yes if was car wash Not Done 1sash board light still on. Was finished yesterday I delayed for son Requested oil and filter. Change NIT Done. Said yes if was car wash Not Done 1sash board light still on. Was finished yesterday I delayed for son’s surgery and possible amputation. Amputation possibility postponed for 3 days. Left dealership. More

The salesperson was friendly and knowledgeable about the used car we purchased. The finalizing of the deal went nicely. Because it was on a Sunday, we brought our proof insurance card on our trade in vehicl used car we purchased. The finalizing of the deal went nicely. Because it was on a Sunday, we brought our proof insurance card on our trade in vehicle knowing if we purchased the car we had automatic coverage until we could notify our insurance agent on Monday... and that's when the deal almost came.off the rails. Ater being there for almost 4 hrs and doing all of the paperwork with their business person when we went to leave we were told that the manager on duty wouldn't let us leave unless we could show documentation that our insurance agent actually added the replacement car. Being it was a Sunday, that couldn't happen. After an intense discussion, I told them we either leave with the car or the deal was off. The salesman intervened and somehow convinced the manager to.let us leave... it was a bittersweet experience, hence my 3 star review. If it hadn't been for our salesperson, Mr. Mahmoud, I would have give this review 1 star instead. More

I called service and made an appointment. Upon arriving, I was told that I could not wait on the repair (driver's door lock not locking). Since I needed the car the next day, I could not dr Upon arriving, I was told that I could not wait on the repair (driver's door lock not locking). Since I needed the car the next day, I could not drop it off. Would have been nice if they told me that when I made the appointment. I've used them for over ten years and give then a solid 2.5 rating. More

Service was great and very professional the service technician took care of everything I asked for my vehicle and my vehicle was finished earlier than expected. technician took care of everything I asked for my vehicle and my vehicle was finished earlier than expected. More

My minivan has been for service/maintenance/repair at Safford Chrysler dealership in Springfield VA for at least 18 times the last few years. On my last visit l experienced FRAUD. Safford Chrysler dealership in Springfield VA for at least 18 times the last few years. On my last visit l experienced FRAUD. More

Not good experience today the guy at the service was an xxx hole not good xxx hole not good More