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Safford Chrysler Jeep Dodge of Fredericksburg
Fredericksburg, VA
1,008 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,008 reviews
March 12, 2024
Our jeep sale experience was great! Anthony was very knowledgeable and was not a pressuring type of salesman. He ensured us a smooth and easy process and that’s exactly what happened. S Anthony was very knowledgeable and was not a pressuring type of salesman. He ensured us a smooth and easy process and that’s exactly what happened. So far this dealership has upheld to everything they promised. More
by Katina
Employees Worked With
Anthony Carter
Helpful February 24, 2024
Terrible Experience with GM Leo at Safford CJDR I had a truly awful encounter with General Manager Leo at Safford CJDR recently. Despite being a loyal customer for over 15 years, and an extensive buying a truly awful encounter with General Manager Leo at Safford CJDR recently. Despite being a loyal customer for over 15 years, and an extensive buying history, Leo's recent disrespectful treatment left me utterly speechless. With hostile tone and a scolding demeanor, took liberty to dress me down in public as a customer he didn't like. Friends who witnessed his tirade were shocked by his behavior. Despite my glowing reviews (all recently removed/deleted) and 15-year loyalty to the CJDR and Safford brand, Leo seemed to take pleasure in humiliating me in front of others at a packed restaurant where his tirade was overheard by several. His ill-timed and degrading feedback was completely uncalled for and it is clear that loyalty means nothing to Leo and the staff he called out (Sales Managers), as they showed a complete lack of respect for me as a customer. Leo's behavior was deplorable and demeaning. Buyers should not tolerate being treated like this. I, for one, will be taking my business elsewhere from here on out. If you value your dignity and respect, I suggest avoiding Safford CJDR and GM Leo N. at all costs. ~skip More
by ~skip p
Employees Worked With
Leo Nerushkin (General Manager)
December 28, 2023
Dealership failed my inspection for no reason. Could not sight the code they failed it for. I asked a manager to call me. He never did. The supervisor asked me to do a corporate survey but after i Could not sight the code they failed it for. I asked a manager to call me. He never did. The supervisor asked me to do a corporate survey but after i informed him id be leaving a bad review he refused to give me the survey. I filed a complaint to corporate as well as the state police. Stay away. More
by capostolakis
Employees Worked With
Joe
August 29, 2023
We had a great experience with this dealer. Dylan from sales was attentive and knowledgeable and the guy from finance was super friendly and made the process super easy. Great dealership. Dy Dylan from sales was attentive and knowledgeable and the guy from finance was super friendly and made the process super easy. Great dealership. Dylan Myrick went out of his way to make sure we were happy and show us the features of the new Jeep. We love it. Thank you Safford! More
by DB
Employees Worked With
Dylan Myrick
June 12, 2023
Since I bought my car, this dealership has been attentive and responsive. The service department is extremely efficient. They always get me in and out in record time. I highly recommend this dealership. and responsive. The service department is extremely efficient. They always get me in and out in record time. I highly recommend this dealership. More
by curls.02pound
Employees Worked With
Alley Strait 👏👏👏
June 07, 2023
We have dealt with this company for over 25 years. thy have always treated us with respect and kindness., Whether it was purchasing a vehicle or getting a vehicle serviced. Our service writer Martha Le thy have always treated us with respect and kindness., Whether it was purchasing a vehicle or getting a vehicle serviced. Our service writer Martha Lewis is fantastic. More
by kathleen m perkins
Employees Worked With
Martha Lewis and her service crew
May 05, 2023
Dropped off my vehicle for a 37A Factory Vehicle Safety Recall and asked for a multi-point inspection. Have just over 53,000 miles on my 2021 Ram 1500. Final bill was $536.78 for fuel induction service Recall and asked for a multi-point inspection. Have just over 53,000 miles on my 2021 Ram 1500. Final bill was $536.78 for fuel induction service and to flush the fluid out of the brakes. Also, Gil mentioned that he would have the truck washed and vacuumed. Neither occurred. Overall, the Service was timely, and Gil Brown was friendly. I would say mildly surprised at the $536 bill and the disappointed in the lack of follow through on the washing of the vehicle. Overall time of the visit was about 4 hours total. More
by DJW
Employees Worked With
Gilbert Brown
