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Safford Kia of Fredericksburg
Fredericksburg, VA
578 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 578 reviews
March 26, 2016
New car purchase I bought my first truck from Kia then a brand new Kia Optima and the second time was just as amazing. Nelville was amazing in helping me buy a car of I bought my first truck from Kia then a brand new Kia Optima and the second time was just as amazing. Nelville was amazing in helping me buy a car of my dreams. He has an amazing no stress system and let's me find a car on my own patience. He was kind, friendly, spiritual, and funny. More
by Keykai2
Employees Worked With
Neville Ferguson
Helpful March 25, 2016
Great experience I had a great experience at Safford Kia. Mr. Bill gave me a great deal on my new car! I received great customer service as well. I would recommend thi I had a great experience at Safford Kia. Mr. Bill gave me a great deal on my new car! I received great customer service as well. I would recommend this dealership. More
by Judy1000
Employees Worked With
Bill
March 20, 2016
HORRIBLE EXPERIENCE TONY LIED ABOUT THE FUNDS OF MY TRADE IN. The CAR I WANTED HE SAID THAT THEY COULD NOT LOCATE IT LOCALLY. WE ACTUALLY FOUND 4 CARS THE COLOR WE WANTED TONY LIED ABOUT THE FUNDS OF MY TRADE IN. The CAR I WANTED HE SAID THAT THEY COULD NOT LOCATE IT LOCALLY. WE ACTUALLY FOUND 4 CARS THE COLOR WE WANTED WITHIN 50 T0 80 MILES OF FREDERICKSBURG WITH A SALES PRICE DISCOUNTED BECAUSE IT WAS A 2016 Sportege we wanted. He added uncessary things to the sale price and even increase the ticket price as well, Nothing was explained to us. I happen to catch it all before the last page of the paper work was signed. We are seniors citzen and was taken advantage of by Tony and his sale consulant. Tim Williams be aware OF THEM PLEASE More
by rascal42
Employees Worked With
i made a mistake in the name of Tony Long a person of Kia motors gave me the wrong GM name. the GM who helped us was Bill Crockett. There was not a name tag on the one i mitake for THE gm WHO HELPED US ON 3/19/2016, Tony Long
November 09, 2015
Kcall My husband and I had a wonderful experience at this dealership. Neville Ferguson was superb, very, very helpful, honest, and made you feel at ease in My husband and I had a wonderful experience at this dealership. Neville Ferguson was superb, very, very helpful, honest, and made you feel at ease in the car buying process. We came looking for one vehicle and walked out with 2 vehicles. I serve an awesome God !! Thanks Neville & Jacqui for all your help, will definitely recommend family and friends to your dealership !! More
by kcallender
Employees Worked With
Jacqui Conry, Neville Ferguson
July 21, 2015
The best place to buy a car This was my first time buying a car by myself and they treated me like gold. They took the time to explain in detail the process. Larry took time t This was my first time buying a car by myself and they treated me like gold. They took the time to explain in detail the process. Larry took time to seat with me for a while and speak, even let me eat lunch in this office, he is the Manager!! Eric was totally awesome explaining how the process worked and made sure I was satisfied the whole time I was there. He even moved the stuff from my old car to the new one. The lady in Finance, Chelsey, extremely helpful, kind and so patient! Every person that I dealt with at KIA was fantastic. And the technology at this place is state of the art. Safford KIA I love you all!! More
by Soul2015
Employees Worked With
Eric Ellis, Chelsey Morell
July 09, 2015
Very pleasant experience Everything about purchasing my Kia Sportage was great. Carl was so helpful and Larry was exceptional. Larry and I had spoken on the phone earlier an Everything about purchasing my Kia Sportage was great. Carl was so helpful and Larry was exceptional. Larry and I had spoken on the phone earlier and he came over to introduce himself while I was signing the paperwork and made sure everything was going ok. They both worked hard to get me the price I wanted and I drove my dream car off the lot that night. Jacqui discussed all my finance paperwork and was so nice. It was after closing time but they stayed until the deal was done. I came in the next day and Carl got me a full tank of gas and the car was washed and waxed. Eric set up my Bluetooth and answered all my questions. I had to come back a week later to get a second key and the service department was pleasant, quick and efficient. This was the best experience I've had purchasing a vehicle. I would recommend Safford Kia to anyone looking for a new or used car. More
by kgonzal
Employees Worked With
Eric, and the service department, Jacqui Conry, Carl Johnson
July 06, 2015
Best car buying experience Neville really took his time with me. He gave me different options and broke down everything to me, being this was my first car purchase by myself. Th Neville really took his time with me. He gave me different options and broke down everything to me, being this was my first car purchase by myself. The whole team was great down to the managers there. Ended up purchasing a 2015 Kia Optima that I am in love with! Thanks to Neville I walked out a happy customer and would definitely refer all my friends and family to him. More
by CasieHarry
Employees Worked With
Neville Ferguson
July 01, 2015
Got Us Into Our 2016 Dark Cherry Sorento Larry Burkes along with Neville Ferguson really make you feel like a valued customer. They will go out of their way to try and get you a deal that wil Larry Burkes along with Neville Ferguson really make you feel like a valued customer. They will go out of their way to try and get you a deal that will make you happy. Larry has to be one of the best managers in the business. He made us feel like he was there for us and would be there for us in the future. This is our first KIA experience and we feel good about it. Jacqui Conry made the paperwork as much fun I think as anyone could. More
by Top B
Employees Worked With
Neville Ferguson
June 29, 2015
Sales Manager and Ron Williamson review Larry Burkes is the best sales manager did a fantastic job with making sure everything ran smoothly. He was very friendly and made sure that my expier Larry Burkes is the best sales manager did a fantastic job with making sure everything ran smoothly. He was very friendly and made sure that my expierence at Safford Kia was one to remember. I will definitely be buying from Safford Kia again. Ron Williamson was a fantastic sales man I truly enjoyed the no pressure atmosphere. More
by ff08
Employees Worked With
Eanne Filz, Ron Williamson
June 28, 2015
2015 KIA Soul Just bought our third KIA from Ron Williamson. He is great!!! He does not pressure you and knows the products he sells. Stop by and ask for him. Just bought our third KIA from Ron Williamson. He is great!!! He does not pressure you and knows the products he sells. Stop by and ask for him. More
by Sarge
Employees Worked With
Ron Williamson
