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Safford Volkswagen of Fredericksburg

Fredericksburg, VA

Overview
Reviews
3.7
363 Reviews
Call Dealership (540) 898-1600
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10643 Patriot Hwy

Fredericksburg, VA

22408

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Showing 363 reviews

August 31, 2022

Excellent service from our service writer Sara. She provided top notch service. She was polite and professional. More

by gkismeese
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sara
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Sep 06, 2022 -

Safford Volkswagen of Fredericksburg responded

We greatly appreciate that! Thank you

Helpful
August 15, 2022

My experience Safford Volkswagen was fantastic! Pamela did an outstanding job coordinating my car inspection. More

by Sratliff
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pamela Willis
Report | Print
Aug 16, 2022 -

Safford Volkswagen of Fredericksburg responded

Thanks for the great feedback, we really appreciate it!

Helpful
August 03, 2022

Bought my car in 2017 and it’s by far been the best experience. From sale to maintenance! More

by Skinzgurl17
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert
Report | Print
Aug 24, 2022 -

Safford Volkswagen of Fredericksburg responded

We are thrilled to hear that, thank you!! If there is ever anything else that we can assist you with, please always feel free to let us know. Thanks again!

Helpful
July 15, 2022

Great Customer Service would highly recommend to anyone wanting to get their car repaired Bob was great More

by Jcnten
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob
Report | Print
Jul 19, 2022 -

Safford Volkswagen of Fredericksburg responded

We appreciate that, thank you!

Helpful
June 10, 2022

Excellent! ! Very prompt, polite and respectful of my vehicle. Communicated well Highly recommend to take your vehicle to More

by myredman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pam/Mark/Sara
Report | Print
Jun 16, 2022 -

Safford Volkswagen of Fredericksburg responded

We're so happy to hear that, thank you!

Helpful
June 07, 2022

Took my car here preventatively to get a 90k service and was told it had an engine issue. I've talked to EVERYONE here (Mark & Pam) and filed a complaint to which the owner, David Roach responded that he wa More

by M. Harris
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Pam Willis, Mike
Report | Print
Helpful
June 02, 2022

Had to get the motor for my rear parking brake replaced on a 15 year old VW Passat. Pam was quite helpful in explaining what needed to be done. I already had the needed parts, which they used. Amenities we More

by ki4bxu
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pam Willis (Sanders)
Report | Print
Jun 06, 2022 -

Safford Volkswagen of Fredericksburg responded

Thank you for taking the time to leave such great feedback! We will be sure to thank Pam for assisting you. If there is ever anything else that we can assist you with, please always feel free to let us know. Thanks again!

Helpful
May 23, 2022

Great service and was on top of everything gave me the deal I wanted wyatt was great highly recommended More

by Malikgreer7
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wyatt
Report | Print
May 26, 2022 -

Safford Volkswagen of Fredericksburg responded

We're so happy to hear that, Malikgreer7! Your recommendation is truly appreciated. Thanks again and congratulations!

Helpful
May 02, 2022

Very easy. They told me what they were going to do. Told me how much and then they did it! Seems simple but it isn’t always like that any more. Glad to know tha More

by M5gibson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pam!
Report | Print
May 16, 2022 -

Safford Volkswagen of Fredericksburg responded

Thanks for the great feedback, we really appreciate it. If there is ever anything else that we can assist you with, please always feel free to let us know. Thanks again!

Helpful
April 12, 2022

Good efficient service. Very friendly and competent staff. These folks have been great dealing with some technical problems in a previous model. More

by rba075
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark
Report | Print
Apr 15, 2022 -

Safford Volkswagen of Fredericksburg responded

We're so happy to hear that we were able to help you out. If there is ever anything else that we can assist you with, please always feel free to let us know. Thanks again!

Helpful
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