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Salem Ford - Service Center

Salem, NH

4.5
249 Reviews
Call Service Center (603) 898-9766

249 Reviews of Salem Ford - Service Center

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April 04, 2024

Pleasant. Effective It was a pleasant and effective experience this morning getting my car oil changed. More

by GFREDETTE
Recommend Dealer
Yes
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Apr 04, 2024 -

Salem Ford responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Salem Ford! Proud member of the Key Auto Group Your friends at Salem Ford

Helpful 1
April 04, 2024

It was a pleasant and effective experience this morning getting my car oil changed. Nice More

by GFREDETTE
Recommend Dealer
Yes
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Apr 04, 2024 -

Salem Ford responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Salem Ford. Proud member of the Key Auto Group Your friends at Salem Ford

Helpful
April 04, 2024

I like a nice easy experience when I purchase a new vehicle. No one has all day to purchase a vehicle I was in and out in a short amount of time. I’ve been to this dealership many times before this was More

by MICHAELLAVERY
Recommend Dealer
Yes
Employees Worked With
Sama Rashid
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 05, 2024 -

Salem Ford responded

Michael, Thank you so much for your excellent review! We are so glad that Sama had the opportunity to work with you, and we are thrilled that you found your experience with us here at Salem Ford to be a positive one. Please don't hesitate to reach out if you need anything else. Proud member of the Key Auto Group Your friends at Salem Ford

Helpful
April 04, 2024

Ray, in particular, very helpful. Others all very nice also. So far any work they have done on my 2017 MKZ has been very sastisfactory More

by gatelyteresa1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray
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Apr 05, 2024 -

Salem Ford responded

Teresa, Thank you so much for your excellent review! We are so glad that Ray had the opportunity to work with you, and we are thrilled that you found your experience with us here at Salem Ford to be a positive one. Please don't hesitate to reach out if you need anything else. Proud member of the Key Auto Group Your friends at Salem Ford

Helpful
April 03, 2024

It was our first visit to this dealership. We really enjoyed the experience and the services. More

by Supersoon
Recommend Dealer
Yes
Employees Worked With
Charlie Ayoub
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 03, 2024 -

Salem Ford responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Proud member of the Key Auto Group Your friends at Salem Ford

Helpful
April 03, 2024

Bought a new truck in June of 23 I was promised free 1st oil change and free inspection stickers for life made an appointment brought in my truck they changed my oil and inspected my truck when done handed More

by 51iceman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gerry Lamirande
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Holloran
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 03, 2024 -

Salem Ford responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Congratulations on your new truck! Proud member of the Key Auto Group Your friends at Salem Ford

Helpful
March 25, 2024

Very timely complete courteous service a knowledgeable competent staff at every stage of the process More

by Hd1978and1half
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gerry Lamirande
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 25, 2024 -

Salem Ford responded

Thanks for sharing your thoughts about your experience with Salem Ford. We appreciate your business and hope to see you again soon! Proud member of the Key Auto Group Your friends at Salem Ford

Helpful
March 24, 2024

It went very well they found me an suv that was in my budget And I was satisfied with what they gave me for my trade in More

by Jay92
Recommend Dealer
Yes
Employees Worked With
Charlie
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Mar 24, 2024 -

Jay92 responded

It went very well they found me an suv that fit my budget and they gave more in the trade in of my truck

Mar 25, 2024 -

Salem Ford responded

Thanks for sharing about your experience with Salem Ford. We appreciate your business and hope to see you again soon! Proud member of the Key Auto Group Your friends at Salem Ford

Helpful
March 19, 2024

Service was great. Al was very helpful and accommodating. Charlie Ayoub stopped in to say hello. The waiting room was very clean and comfortable. More

by kelliottnh
Recommend Dealer
Yes
Employees Worked With
Al Levesque
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Mar 20, 2024 -

Salem Ford responded

Kelli, Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if Charles or Al can be of further assistance. Your friends at Salem Ford

Helpful
March 13, 2024

The purchase of my 2023 Ford F-150 was a smooth transaction. I would recommend Salem Ford to family and friends. More

by GLENNASILVA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leonard Huysmans
4.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Saltman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kobbey Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Conner Sheckler
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 13, 2024 -

Salem Ford responded

Glenna, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Congratulations on your new 2023 Ford F-150! Thank you again for choosing Salem Ford, we look forward to having you as one of our valued customers for many more years to come! Your friends at Salem Ford

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