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Salerno Duane Ford
Summit, NJ
961 Reviews
Welcome to Salerno Duane Ford of Summit, a proud member of the Salerno Duane Auto Group!
As you can easily see from our testimonials and reviews, we offer superior sales and service for our valued customers. We are committed to serving our friends and customers and thank you upfront for your interest!
This Ford franchise has been serving the Summit Area for over 3 decades and the Salerno Duane Auto Group has a well-earned reputation for Customer Service Satisfaction throughout Northern New Jersey since 1972. We hope you will join our ever growing family of Completely Satisfied Clients!
We believe an educated consumer is truly our best customer and that everyone deserves to have their time and needs respected, which is why everyone who visits our store leaves with a full-disclosure quote in writing breaking down everything separately!
From our Hometown Buying Experience and Top Rated Service Department to the fact that we very well may be the last Ford Dealer to still offer True FREE LIFETIME LOANER VEHICLES for every/any service visit. We invite you to visit our Summit Showroom to see why you should choose Salerno Duane Ford of Summit for your next vehicle as the folks who left these reviews did.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 961 reviews
June 05, 2017
Bill Devine Salerno Duane Ford Bill was a great salesman who made the experience of purchasing my new Focus ST quick, easy and extremely enjoyable. The overall experience was great Bill was a great salesman who made the experience of purchasing my new Focus ST quick, easy and extremely enjoyable. The overall experience was great and Salerno Duane Ford is a great place for anyone looking to get into one of the Ford Preformance products. More
by mc557
Employees Worked With
Bill Devine
June 05, 2017
Great overall experience Everything went smoothly, the entire process was great, would highly recommend. The whole experience was stress-free and everyone was very knowledgeab Everything went smoothly, the entire process was great, would highly recommend. The whole experience was stress-free and everyone was very knowledgeable. I would not hesitate to recommend to anyone. More
by tg1969
Employees Worked With
Mike Devine
June 03, 2017
Awesome customer service My ford sales representative Bill Devine was a pleasure to deal will. Overall everyone was really friendly and answered all my question. I strongly re My ford sales representative Bill Devine was a pleasure to deal will. Overall everyone was really friendly and answered all my question. I strongly recommend this dealership. More
by Jeff A
Employees Worked With
Bill Devine
April 24, 2017
13th Anniversary Jeep Rubicon! My experience at Salerno Duane Chrysler Dodge Jeep Ram Of Summit, New Jersey was awesome! My wife and I decided to trade in our 2011 Jeep Wrangler My experience at Salerno Duane Chrysler Dodge Jeep Ram Of Summit, New Jersey was awesome! My wife and I decided to trade in our 2011 Jeep Wrangler (2 door) and the 2015 Jeep Patriot for the 13th Anniversary Jeep Rubicon. I had visited and phoned multiple dealerships prior to speaking with Bill. Bill was professional, yet laid back, and straight forward. I told him what I was looking to do; after a few phone calls back and forth, we were on our way to Salerno Duane. The final deal took no more than an hour. It was quick and easy! We highly recommend this dealership, and of course Bill, for all of your car needs! More
by Mdalora
Employees Worked With
Bill
February 17, 2017
Great experience, Only spent 1 hour on the day of pick up It was a great experience, Bob was very knowledgeable and professional. The experience on the day of pick up only took 1 hour. I will recommend this It was a great experience, Bob was very knowledgeable and professional. The experience on the day of pick up only took 1 hour. I will recommend this dealership to my friends More
by Mark Jordan
Employees Worked With
Bob Cerza
February 09, 2017
Great experience at Salerno Duane Ford My experience at Salerno Duane Ford with Bob Cerza was very positive and straightforward. He was very helpful and informative during the leasing proc My experience at Salerno Duane Ford with Bob Cerza was very positive and straightforward. He was very helpful and informative during the leasing process, and had a really pleasant demeanor. Thanks Bob, and Salerno Duane! More
by Masb8620
Employees Worked With
Bob Cerza
February 04, 2017
Keep Maddness After trying to find a parking spot for about 15 minutes I was ready to give up and leave. The body shop manager came out as I was about to leave and After trying to find a parking spot for about 15 minutes I was ready to give up and leave. The body shop manager came out as I was about to leave and he was able to secure me a parking spot. I was told by the Jeep service department that it would take a week for my vehicle to be even looked at, my car had issues with water coming in and I was fearing the possibility of mold growing in my vehicle and the damage it would cause. I took it upon myself to drive to the dealership and see if I can attempt to get someone to help me. Anthony was my angel sent from God not only did he help me secure parking but he also took my car in and fixed the issue before the end of business day. More
by Maxima
Employees Worked With
Anthony Valderrama
January 30, 2017
Great Experience! Kudos to Bob Cerza! Bob knew how to make this transaction happen quickly and accurately. All communications were completed in a highly professional Kudos to Bob Cerza! Bob knew how to make this transaction happen quickly and accurately. All communications were completed in a highly professional manner. He had answers for all our questions. The day we picked up the car was a happy occasion--there were smiles all around. It was a pleasure to deal with Bob. More
by happybuyer2016
Employees Worked With
Marcus Rivera, Garland, Amanda, and the Parts Department, Bob Cerza
January 17, 2017
Excellent again! This was my second time working with Bob. He is always very helpful and makes the car buying experience easy and painless. I would recommend him to ev This was my second time working with Bob. He is always very helpful and makes the car buying experience easy and painless. I would recommend him to everyone. More
by dely7
Employees Worked With
Bob Cerza
January 13, 2017
Excellent Buying Experience for a first time buyer Knowing the car that I wanted to purchase brought me to this dealership. Being the first time I ever bought a car, Bob Montgomery took his time to get Knowing the car that I wanted to purchase brought me to this dealership. Being the first time I ever bought a car, Bob Montgomery took his time to get me through the process. He was willing to answer any question I had about the buying process or about the car. It's a long trip for me to get there, but if I have to buy another car, I would gladly buy it from Bob. More
by Jtheco27
Employees Worked With
Bob Montgomery
