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Salerno Duane Ford
Summit, NJ
1,039 Reviews
Welcome to Salerno Duane Ford of Summit, a proud member of the Salerno Duane Auto Group!
As you can easily see from our testimonials and reviews, we offer superior sales and service for our valued customers. We are committed to serving our friends and customers and thank you upfront for your interest!
This Ford franchise has been serving the Summit Area for over 3 decades and the Salerno Duane Auto Group has a well-earned reputation for Customer Service Satisfaction throughout Northern New Jersey since 1972. We hope you will join our ever growing family of Completely Satisfied Clients!
We believe an educated consumer is truly our best customer and that everyone deserves to have their time and needs respected, which is why everyone who visits our store leaves with a full-disclosure quote in writing breaking down everything separately!
From our Hometown Buying Experience and Top Rated Service Department to the fact that we very well may be the last Ford Dealer to still offer True FREE LIFETIME LOANER VEHICLES for every/any service visit. We invite you to visit our Summit Showroom to see why you should choose Salerno Duane Ford of Summit for your next vehicle as the folks who left these reviews did.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 1,039 reviews
June 13, 2026
I've worked with Carrie on multiple occasions with major repairs to my Ford edge.she explains my options and costs clearly so I can understand and gets repairs done as soon as possible repairs to my Ford edge.she explains my options and costs clearly so I can understand and gets repairs done as soon as possible More
by daved1701
Verified CustomerEmployees Worked With
June 11, 2026
Frank is the best! Second time leasing and extremely pleased. He helped me work with my budget and got me what I wanted. Thank you frank! Second time leasing and extremely pleased. He helped me work with my budget and got me what I wanted. Thank you frank! More
by timc
June 10, 2026
Great experience! Nef made it easy to obtain exactly the Bronco that I was looking for in a painless and speedy transaction. Nef made it easy to obtain exactly the Bronco that I was looking for in a painless and speedy transaction. More
by Paul.Cetrulo
June 07, 2026
From Alivia in Online Sales, to Cesar on the Sales floor and Sal in Finance, it was a pleasure to do business with this dealership to purchase a used 2019 Honda Civic LX for our son. and Sal in Finance, it was a pleasure to do business with this dealership to purchase a used 2019 Honda Civic LX for our son. More
by john.d.rogerson
Employees Worked With
May 29, 2026
I was sent numerous text messages about scheduling service for my recall. When I arrived, I was told that the recall was done over the air. This was a waste of time and very frustrating service for my recall. When I arrived, I was told that the recall was done over the air. This was a waste of time and very frustrating More
by RICK.LYONS14
Employees Worked With
May 29, 2026
Carrie worked with Heather and did a great job of accommodating a last minute request for a service appointment. I was able to get my car serviced while taking care of other business in Summit. accommodating a last minute request for a service appointment. I was able to get my car serviced while taking care of other business in Summit. More
by stevenlkaplan
May 27, 2026
Excellent customer service! Super easy process, we did almost our entire transaction via text so it was painless. Frank is friendly and has great customer service! Super easy process, we did almost our entire transaction via text so it was painless. Frank is friendly and has great customer service! More
by shellylanning
May 21, 2026
Great experience! Frank made everything easy and handled everything for me from start to finish and communication was great. Frank made everything easy and handled everything for me from start to finish and communication was great. More
by KC
Employees Worked With
May 14, 2026
Heather was very quick to reach to me to offer her assistance with the loaner car and moving my then explorer through the repair process. I was very impressed with how proactive she was and I didn't f assistance with the loaner car and moving my then explorer through the repair process. I was very impressed with how proactive she was and I didn't feel the need to call to see what was happening. More
by johnedodge
April 22, 2026
Samantha was a pleasure to work with, she ordered the parts and reached out when they were in and set up appointments right away. I needed 3 cars to be repaired with recalls and she was able to get 2 in parts and reached out when they were in and set up appointments right away. I needed 3 cars to be repaired with recalls and she was able to get 2 in on same day. More
by TBEADY
Employees Worked With
