Salerno Duane Ford

This dealership’s maintenance department and it’s employees have consistently delivered excellent service. I will be buying a new car this year and I find that the dealership is far more important th employees have consistently delivered excellent service. I will be buying a new car this year and I find that the dealership is far more important than the cost. Highly recommended. More

Pick up and drop off was seamless. This is a very convenient option for having your vehicle serviced. This is a very convenient option for having your vehicle serviced. More

There was clear and consistent communication, verification of services covered plus additional recommended services and costs. I will definitely return if my vehicle requires further service! verification of services covered plus additional recommended services and costs. I will definitely return if my vehicle requires further service! More

Fantastic service experience as well as fantastic communication. They turned my car around quicker than expected and it was done right the first time :)) communication. They turned my car around quicker than expected and it was done right the first time :)) More

They got things done quickly for us and made the process easy. We appreciated it easy. We appreciated it More

I love this dealership I highly recommend anyone to come purchase a vehicle here the people are very helpful and very professional they get 5 stars they are exceptional . purchase a vehicle here the people are very helpful and very professional they get 5 stars they are exceptional . More

Excellent communication and service experience from the appointment call to the assessment, to the completion of the work. appointment call to the assessment, to the completion of the work. More

I cannot express how welcoming the staff at Salerno Duane Ford are. I have taken my Maverick in for all service needs. The work is done well, but the people are just amazing. You are welcomed with a smile, t Ford are. I have taken my Maverick in for all service needs. The work is done well, but the people are just amazing. You are welcomed with a smile, they review and set expectations for the work to be done and provide an estimated timeline for completion. I have never waited more than a few hours. When they call when the car is ready your keys and the summary are ready to go. There is nothing complicated about the process and I could not be more grateful. They have reset my expectations for servicing my car. More

Carrie Howard is the absolute best Service Representative I have ever dealt with in my life. She makes the impossible, possible! Her Father’s knowledge of Customer care, Support and Dedication has been ingra I have ever dealt with in my life. She makes the impossible, possible! Her Father’s knowledge of Customer care, Support and Dedication has been ingrained into his daughter, which makes this Dealer’s Service Department among the BEST there is! Well Done Salerno! Outstanding performance and excellent Service! More

The Staff are always pleasant and very helpful and accommodating. The AI call screening could use some work, way too complicated to get a human in the phone. accommodating. The AI call screening could use some work, way too complicated to get a human in the phone. More