Salt Lake Valley Chrysler Dodge Jeep Ram

Charles, Randy and Brad along with everyone else at Salt Lake Valley are so friendly and helpful! Always love purchasing from you guys! Thank you so much!! :)

Thank you Tony for all your help. Finance Team Becky R and Randy are awesome. Stayed diligent in finding financing. We love our Jeep Wrangler!

I was treated like family from the moment I began the buying experience here. The staff was knowledgeable and helpful, never pushy. This is like buying a truck from friends! Great experience, I would highly recommend it.

Worked with these guys for 5 days going back and forth. At first they were pleasant then the owner or whomever he claims to be called me directly and asked me a simple question about wanting to use a Credit Card for the transaction. Which was a simple inquiry at this part. Then the owner or manager Kavon however his name is spelt says thanks for your interest in our vehicle and hangs up. So Charles and Kavon you did a pathetic job of getting a customer a vehicle. Disappointment is an understatement of your establishment. If you end up having to get Kavon involved in your sale odds are that he will most likely screw it up for you. Be proud of this one star review you Kavon earned it. So in the end I’ll take a hard pass on ever doing business with Salt Lake Valley Chrysler Dodge.

This dealership is great. Initially I gave them one star because of a mistake they made when I was going to buy a Ram 2500. I talked to Cliff the GM of the store and he promised to make things right. Most of the time you hear guarantees like that and they are hallow. Not with Cliff. He definitely cares about their reputation. Cliff explained how the mistake happened without making excuses. He then made up for the mistake and I went from saying I would never deal with them again to driving off the lot with a new truck. This won't be the last vehicle I buy from them.

Stay Away! I called to see if I could drive 45 minutes to test drive the Jeep Grand Cherokee SRT - I was told yes. Upon arriving at the dealership, I was met by Tony the sales rep (the only nice person working this dealership) and Al his boss. Tony pulled the car forward and let me look at the car... I ask some questions and decided I was interested enough to take it for a test drive. Tony said he would need my license and he would be right back. Tony came back out with a man named Glen. Shook his hands and he handed me back my license. He asked if I was really in the market for this type of vehicle because it was a $90,000 vehicle. I said yes, however it's not a $90k vehicle as the MSRP says ONLY $78,210. So yes, I am interested and that is why I came down to test drive it. He then followed up with … well do you need to drive it - my response was well it depends if you intend to sell it! At this point, I have now felt discriminated, and demeaned by this man. Yes, I am a woman, yes, I am a widow --- so sorry I didn't "look" the part of someone who could afford this vehicle. Long story … they denied me the opportunity to test drive this vehicle. I was so pissed - I got back in my $120,000 Tesla Model S and drove away! Unbelievable experience. I have never been treated so rudely.... and YES, it was a cash deal. No financing needed. Some widows have a little extra money laying around! These guys are idiots!!! And yes I feel bad they made Tony miss a very good commission.... because he was nice!

Only giving one star because I have to. Avoid this dealership if you're in the market for a used vehicle. Between them and their sister dealership, Salt Lake Valley GMC, they both failed to check my vehicle's VIN for open recalls. The salesman did print out a CARFAX and to my fault, I didn't notice until, apparently it was too late. There were three recalls and one of which was a safety recall. After I took it in out of state for an oil change, they noticed the recalls. Upon initiating the recall work, and even bigger problem was discovered. They found that the pinion seal on the front differential had a significant leak and it had been that way for some time. If SLV had checked for recalls they would have found the leak. When I tried checking to see if the warranty I had purchased would cover it, the warranty company hadn't even received the paperwork...nearly a month later. Unfortunately, the warranty didn't cover the work and I'm out $900. The General Manager won't even return my calls...and don't deal with or trust anything "Bill" says. I did report them the BBB. I'm not holding my breath til I hear anything...

Had some miscommunications with others but Tony Jones was terrific and he closed the deal for me. But for his efforts, persistence and following through, I would not have made the deal. He brought the Jeep up to Park City and did everything to close the transaction. Highly recommend Tony Jones. Whenever he said he would do something he did it.

Russell was a great salesman. He went over every part of the Jeep with me. Nobody worried about how late it was. I would definitely go here they do everything to get you set up in the vehicle you want. See Russell wonderful person

Found a CPO 2019 Jeep Cherokee Latitude Plus online, flew down Thursday to pick it up. Had a nice salesman, Bret. Other personnel were nice when I picked up the Jeep. Was told vehicle would be cleaned and serviced. Vehicle was not clean inside including windows, floors or seats. Vehicle had been serviced over 2000 miles prior. Undisclosed permanent blemishes to dash vents and damaged front passenger seat belt webbing I learned about after departing. The day after getting home I received a call that they deposited my check twice and "I might want to call my bank for a refund," with no offer of apology. No offer of remediation for any of these. I would have purchased anyway, but lack of full disclosure means buyer beware. Would not recommend this dealership or work with them again.