Salt Lake Valley Chrysler Dodge Jeep Ram

Be Aware of Scam!!! I'm a client for 5 years and I never had an issue with them. Being said I got my car in for a repair because I wasn't able to fill my gas tank. I left the car there at 9 am on a Thursday and I didn't hear from them until I tried to call them around 3 pm. They said they didn't check the car yet and then called me back at 4.50 saying they didn't know what was wrong with it and that they were trying the cheapest option which was to change the vapor canister, if that didn't work they will try with the expensive solution which was the gas tank. I got mad because you need to pay 125 dollars to do the diagnostic and they are not sure what is going on. they said they don't know for sure but I told them to try with the canister and that I won't do the gas tank anyway. The day after they fixed the canister and called me saying the car was fixed and they tried to do gas for 30 seconds and all was fine. This morning (not even 12 hours later) I put gas in and after paying 673 dollars the gas hose stopped after 2 seconds(of course they lied about the fact the car was working because they knew I was going to complain). This is a scam and I'm going to take action. This morning I tried to call and the seems all busy of course they don't want to deal with me. This is not professional you should at least call me back and try to solve the problem and this never happened. You also have people who work for you that are not doing their job correctly and lying about it. Shame on you.

Great place to buy a Jeep - best prices in the valley. Period! I will definitely be going here for future Jeep purchasing. Glad I took a chance and checked out this dealership.

It was a very easy buying experience, we traveled from out of state to pick up our vehicle and the dealership was mindful of our time and had everything prepared for us so that it was done quickly. When John could not be there to finish the process for us, Lelis took over and went absolutely out of his way to help us. It didn't go unnoticed and was very appreciated. Thank you so much.

Was the easiest vehicle experience ever. Charlie and Jon were great. they assisted me in my internet purchase and made it easy. A great price and had the very Ram that I wanted. Look through the whole Northwest and SLC had the only vehicle that fit my needs and at a great price that no one could match..

They talk a big game when they are trying to sell you a vehicle. Once they sucker you into buying from them, they drop you. Go to Ken Garff.

Would especially like to thank, Charles and Jon both worked together to make this transition happen, they both answered all my emails and texts quickly or gave me a call to give me the answer. I really like the way they price their inventory, the prices aren't figured with every single rebate that I never qualify for, to get the low internet price. They are figured with rebates, but below it says exactly what you have to qualify for them, and not guessing on what price your paying. Charles also picked my family and I up from the airport, and drove us to the dealership, which was very convenient. Would also like to thank the finance office for getting us in & out, since we needed to hit the road and head home. Overall it was a very positive purchase and have nothing negative to report.

I took my car into be looked at because there was a noise coming from the tire. Colton found a big screw in my tire, he was upfront and honest about what it was. It took less than an hour to fix and he made it an easy process. I will always take my car to Salt Lake Valley Chrysler Dodge Jeep Ram. Thanks!

My Service Contact person, Robert, is the best. He makes the experience of taking my Jeep into be serviced less stressful. He is always up front about the service required and the cost. Contacts me prior to any extra services required, if needed. Thanks Rob Rotz!

I really enjoyed that once I contacted the dealer ship I received a call from Bret Simons and was on it right away with a kind manner and found what I was looking for and with me being out of state got everything rolling paper work sent for me to sign and then when I told him I was flying in he made arrangements to pick me up at Hotel and get me to dealer ship that really confirmed that he was a upstanding guy like I thought from early on. As a business owner you have a great employe and I have already gave this name and number to friends and I hear he is already working with them.

Purchased a 2014 Rubicon in November. Was driven by a salesman and dropped off at my home in Lehi after sale. I called the next day to have the Jeep looked over due to concerns after driving it a few miles to the store. Was led to believe their mechanics went over the Jeep and it was fine, they fixed a locked seatbelt and sent me on my way. After sitting in my driveway for a few days, a random neighbor stopped by to tell me about this Jeeps history, along with pictures of this Jeep from a year ago. He had this Jeep on his used car lot, and it had previously been used s a rental Jeep in Moab (discovered bondo used in various areas, along with a chopped, non welded seal around the exhaust pipe!) I bought this for my husband whom works in Texas 85% of the year. He flew home and drove the Jeep to Texas after Thanksgiving. Since he drives a company truck, the Jeep wasn't driven often. However, he noticed issues with the Jeep right away. Working 12/14hr days is hard to get personal time for him to do anything, let alone do off the Jeep to a mechanic. He was finally able to get it into a Chrysler dealership in Laredo, Texas the beginning of February. They had the Jeep for 1 month, needing (SLOW) approval from the warranty company (sold to us by SLC Valley) and then time to fix issues with the rear main seal, all 4 lifters and rocker arms. When they were about to change the rear main seal, they noticed the torque converter bolts had been sheered and bent with a hole in the bell housing from a bolt. Also, torque converter and bell housing were severly gouged which in turn caused the rear main seal issues. As soon as the Jeep was lifted they called my husband at work to inform him the engine has a salvaged engine in it,, which is clearly stamped with LKQ (a national SALVAGE yard!) They immediately took pictures, and documented all their findings. They were compleyely dumbfounded that this Jeep was sold at a legitimate Chrysler dealership and not sent to an auction house. Fast forward 2 weeks ago my husband drives the Jeep home to Utah straight from the dealership in Texas. The day he arrived, the Jeep wouldn't go into gear. He contacted SLC Valley, had it brought in and sway bar issues fixed with them saying the transmission needed to be replaced for $6k (however, Laredo dealership said different. ) Conveniently, the warranty company is refusing the tranny swap due to these bolts. Bottom line is this dealership, promised the Jeep had been completely looked over by their mechanics before being Purchased and right after without any issues disclosed or admitted to. This dealership willing sold a beat up, overly used vehicle with a salvaged engine and transmission issues. This is the type of vehicle for a Buy Here, Pay Here lot, not a reputable dealership with a $30k price tag. Unethical, deceptive and dishonorable practices by this dealership. Its a shame, because the Finance Manager, in our more than 2hr conversation about life in general, disclosed his honorable service to our country and now works for this Dealership signing off on less than satisfactory vehicles.