
Salvadore Chevrolet
Gardner, MA

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159 Reviews of Salvadore Chevrolet
Cannot more strongly recommend against this dealership. Cannot more strongly recommend against this dealership. On a recent attempt to buy a car the salesman offered a very good deal. One comparable to Cannot more strongly recommend against this dealership. On a recent attempt to buy a car the salesman offered a very good deal. One comparable to some of the best deals I could find in the state. The deal was tentatively accepted. The salesman "brought the offer to his manager" and returned with a similar sounding deal but with key words missing. Mainly the salesman offered a deal at $400 under invoice on a "leftover" car. He returned and stated "Manager is offering $300 off". The key he failed to mention was that the manager was offering it at $300 off MSRP, not invoice as originally suggested. We tentatively agreed to the deal but wanted to sit on it for the evening. Went home, realized the slight of hand and went in the next day to basically say "what the heck?" The (Chevy) dealer manager swore up and down that the whole process didn't happen and that there is no way that the "$400 under invoice" could have happened despite my showing 4 separate cars at 3 different dealers who were publicly advertising the deal. In short I made it wildly clear that their handling of the deal and the sneaky, underhanded "old school used car salesman" tactics were unappreciated. The manager chose to deny deny deny any wrong doing or sneaky tactics. We left, went to Herb Chambers Ford, and ended up paying less for a significantly more expensive car, as well as ENJOYED our time. Perhaps I wouldn't be so upset except that the buyer of the car is 89 (Eighty nine) years old and has bought his previous 5 cars from this dealer. Respect from the dealer? None. I would like to pretend that this is the first time this sort of action has taken place but it isn't. More
I came to Salvadore after shopping around for a new car. I checked Fitchburg, Hudson, Acton and Keene. Not a single one could get me into what I liked. Most were pushy and tried to sell me something I did n I checked Fitchburg, Hudson, Acton and Keene. Not a single one could get me into what I liked. Most were pushy and tried to sell me something I did not want. They could not get me approved through any bank that they tried. I believe that they didnt even try hard enough. I came to Salvadore and told them what I was looking for and the trouble I had at other dealerships. They didnt hesitate to try to help. They had what I wanted on the lot and I got to drive it right away. They then took all my information and got me approved. Bruce and Carlos did not stop until i was approved. Not only did they get me into what I wanted at a price i wanted, they made me feel like a human being and a friend rather than just another person coming into the dealership looking for a car. They actually care for their customers and will bend over backwards for you. People may have a bad experience every now and then, but that does not mean that they don't care. Most of the time its a person that cant be pleased one way or another. I highly recommend Salvadore Chevorlet to anyone looking for a new car, truck, suv, or van. More
Joe was very patient and helpful. Never pushy which was very important to me. Buying a car is a big decision. He bent over backwards to help me get this car. I wanted a red minivan with bells and whistles very important to me. Buying a car is a big decision. He bent over backwards to help me get this car. I wanted a red minivan with bells and whistles and found one. Joe and Ed helped me finalize the deal. I was so happy, I wanted to do a dance a Ed's desk. I would recommend Salvadore's and Joe, to buy a car from. Thanks Joe and Ed for all your help. I am very excited about my new car. Carol Guerro More
My 85 year old mother brought her car for an oil change. She can't drive at night. Arrived at the dealership at 1:00pm. They ignored her while she waited. Manager left for the day, she was still there. She can't drive at night. Arrived at the dealership at 1:00pm. They ignored her while she waited. Manager left for the day, she was still there. Finally did oil change at 4:30pm, was already dark. I followed up and the manager sent her an appology and $20 gift cert for next oil change. Now she has a problem opening the tail gate on her Checy Equinox. Beth in the service department told her it would cost $42 to diagnose the problem. I confirmed this conversation with Adam the manager over the phone. He told me 'we don't work for free you know'. Brought the Equinox to an independent. The two shocks that hold the gate open were leaking fluid and needed to be replaced. The Indy fixed the tail gate for $40, includes parts and labor. I would still recommend them, but perhaps they can think through the implications of the short term decisions, in favor of a longer term relationship. More
My Salesman was the greatest, he helped me with all my needs and made me feel I was getting the best deal possible for my tradein and the best deal on the Cruze. He had time to discuss all my wife questi needs and made me feel I was getting the best deal possible for my tradein and the best deal on the Cruze. He had time to discuss all my wife questions along with mine. He took his time and devoted his time to us without any interuptions. He did a great job and I would recommend him to any of my family or freinds in the market to talk to him first. More
Salvadore was a great dealership to do business with! Originally I had made an appointment with another salesman at the dealership, but when he wasn't available, I met Shawn. Although the car I came in t Originally I had made an appointment with another salesman at the dealership, but when he wasn't available, I met Shawn. Although the car I came in to look at had sold, Shawn took the time to sit with me and find another car that was perfect for me! He was friendly and made the whole expierence plesant.(unlike expierences in the past) I would highly recomend Salvadore's to anyone looking for a new car. Once I came to an agreement on the price of the car I went to see the finance guy. Typically these guys are real pushy, but not at Salvadore's! Everything was explained to me and I left with an understanding of everything. I couuldn't speak highly enough of the guys at Salvadore's! Thank you for making a typically unpleasant expierence so easy and pleasant! I'll be back to buy my next vehicle from Shawn and will recomend Salvadore's to anyone looking for a car! More
This was my first experience buying a NEW car. They were knowledgeable and very friendly. Pete was great to deal with, he answered all my questions. My new Equinox was ready for delivery and he came in spec knowledgeable and very friendly. Pete was great to deal with, he answered all my questions. My new Equinox was ready for delivery and he came in special just so I could take delivery at a convenient time for me. I wouldn't buy a car anywhere else!!!! More
This is our second new car purchase from Salvadore and the experience was great! Our first purchase was June of 2010 for a town and country van with Dave Daniels who was terrific and our second was last the experience was great! Our first purchase was June of 2010 for a town and country van with Dave Daniels who was terrific and our second was last week with Mike Bezio who was also wonderful to deal with. Tom & Susan O'Connor More
The best and finest experience in purchasing a vehicle is at Salvadore. The reputation of "car salesmen" DOES NOT APPLY HERE. We highly recommend this dealership for new or used vehicles at Salvadore. The reputation of "car salesmen" DOES NOT APPLY HERE. We highly recommend this dealership for new or used vehicles More
I just purchased my third vehicle from Salvadore Chevrolet, which in it self, speaks volumes as to what I think of this dealership. They have always presented themselves in a very professional manne Chevrolet, which in it self, speaks volumes as to what I think of this dealership. They have always presented themselves in a very professional manner in all areas from quality service to a friendly experience. They have always shown that they value their customers in the highest regards. I would, without reservation, recommend Salvadore Chevrolet to everyone. I would like to commend Doug Adamson & Bruce Royal, for their overall professionalism, in helping us with the purchase of our latest vehicle. They help make this a rewarding experience for both my wife and myself. We hope to see you all in our future purchases. Thank you again, Ed & Hiroko Domina More