Sam Pack's Five Star Ford Lewisville

Sam Pack’s Five Star Ford Lewisville rates 10 stars with me. Everyone there is friendly, helpful and cares about the customer. I drive by several other Ford dealerships to get there. In other words, I go th me. Everyone there is friendly, helpful and cares about the customer. I drive by several other Ford dealerships to get there. In other words, I go the distance to take my business to the best! Zach Nixon is hands down the best service rep I have ever worked with. He knows me, he knows my car and he works to make sure it operates perfectly. More

This is a five star dealer. And five Star people. Zack has always found a way to fix this old thunderbird. And five Star people. Zack has always found a way to fix this old thunderbird. More

Best experience I've ever had at a dealership. EVER. Tim was so polite and helpful and kept me updated the entire time. The service director also introduced himself to me. Nice fella. I just sold EVER. Tim was so polite and helpful and kept me updated the entire time. The service director also introduced himself to me. Nice fella. I just sold my car to your dealership and will be purchasing a new one from you all in a few months. More

The service is definitely a 5 star. I will never go anywhere else. If you want good service the will make getting your car repaired five star ford of Lewisville is the place to go. I will never go anywhere else. If you want good service the will make getting your car repaired five star ford of Lewisville is the place to go. More

Paul Schroeder’s determination to locate an intermittent problem (he’s done it with two different issues) is far beyond any other service writer I’ve encountered in 40 years of truck ownership problem (he’s done it with two different issues) is far beyond any other service writer I’ve encountered in 40 years of truck ownership More

The team member that helped me was ver nice and made sure that I was taken care of. Car dealerships are always cringe worthy experiences, but I appreciated the atmosphere and care. The staff was great! that I was taken care of. Car dealerships are always cringe worthy experiences, but I appreciated the atmosphere and care. The staff was great! More

Best service department in North Texas! Paul Schroeder and his service team are World Class ambassadors of customer care. Paul Schroeder and his service team are World Class ambassadors of customer care. More

Very friendly and helpful. Took there time with me and answered all my questions. Service was fast and done right. Took there time with me and answered all my questions. Service was fast and done right. More

Awesome experience first time visiting. Will recommend and visit again. Service personnel is A1 Thanks Will recommend and visit again. Service personnel is A1 Thanks More

A fantastic dealership. Very pleasant people; salespersons are not pushy, very knowledgeable about all Ford vehicles and happy to answer any questions. I was very impressed with Mr. Hunter Ligget salespersons are not pushy, very knowledgeable about all Ford vehicles and happy to answer any questions. I was very impressed with Mr. Hunter Liggett of the sales team and Mr. Rob Romano from service department. My experience at Sam Pack’s 5 Star Ford was fantastic. It’s people like this that make me continue to be loyal to the Ford brand. Customer service is something a lot of dealerships lack these days. Will come back again next time we are in the market for a car. More