Sam Pack's Five Star Ford Lewisville

Go see Kenneth Burke for your next vehicle! Great experience. Kenneth is no-nonsense and made buying easy. Thanks to all at 5 Star Ford for helping us get exactly what we wanted. Great experience. Kenneth is no-nonsense and made buying easy. Thanks to all at 5 Star Ford for helping us get exactly what we wanted. More

Excellent Customer Service I would highly recommend anyone looking for a new or used car to give strong consideration to Sam Pack’s Five Star Ford in Lewisville. Kenneth, Hugo, I would highly recommend anyone looking for a new or used car to give strong consideration to Sam Pack’s Five Star Ford in Lewisville. Kenneth, Hugo, Ali and Taylor were all very easy to work with and made the process as smooth as possible. They thoroughly explained everything and we never felt pressured or uncomfortable. The whole buying experience took less than an hour. Give them your business! More

One of the easiest experiences of buying a car ever Not a big fan of having to buy a car in the past its not been the most enjoyable of things to do on a Saturday, but after finding my C-Max and talking Not a big fan of having to buy a car in the past its not been the most enjoyable of things to do on a Saturday, but after finding my C-Max and talking to Bill to set up a time to go and look at it I was ready for the gauntlet. When I got to the dealership I wasn't accosted like I was in past experiences. The receptionist asked who I was there to see and she told me that she would page Bill. Well he was busy with another customer and Joseph who came out and asked me what I wanted to know about the car he explained who the hybrid worked and answered all of my questions easily. After Bill finished with the other customer he came over and finished up and was just as helpful as Joseph. I would recommend both gentlemen to any of my friends in need of a car and also recommend fivestar Ford Lewisville as the dealership to go to. More

Jerry at Sam Pack Lewisville Jerry was attentive, NO pressure, patient and funny. He showed us exactly what we requested. This was no easy task as we had an array of vehicles tha Jerry was attentive, NO pressure, patient and funny. He showed us exactly what we requested. This was no easy task as we had an array of vehicles that we wanted to see. His sales style was direct and his knowlege was solid. When he didn't know he said that. We appreciated his candor and he always found the answer. He delvered the vehicle when he said they would. Overall, it was a great experience. More

One of the best deals we’ve ever made Jerry Crider is one nice dude and a great car salesman. He put us in a car that was better than we were looking for and made us a deal we couldn’t ref Jerry Crider is one nice dude and a great car salesman. He put us in a car that was better than we were looking for and made us a deal we couldn’t refuse! Many thanks Ken & Ann Bostel More

New Raptor Patsy and her team did a great job at finding me what I wanted for the price I wanted. I was a tough sell but I appreciate their cooperation and assis Patsy and her team did a great job at finding me what I wanted for the price I wanted. I was a tough sell but I appreciate their cooperation and assistance at every moment of the negotiation. Taylor is someone I’d hand my credit card to again, great guy who was very organized. I appreciate everyone’s friendliness - I’ll always choose Ford. More

Irving and the entire staff was awesome. Irving and the entire staff were helpful. He assisted in all my questions, concerns and through everything. I will definitely recommend him and the de Irving and the entire staff were helpful. He assisted in all my questions, concerns and through everything. I will definitely recommend him and the dealership to friends. More

Night to Remember My experience with salesman, Casey Patton, was the most heart felt I have ever had in 30 years of buying/leasing new vehicles! I arrived at around 7:1 My experience with salesman, Casey Patton, was the most heart felt I have ever had in 30 years of buying/leasing new vehicles! I arrived at around 7:10 pm. With darkness looming and freezing rain falling all about, Casey greeted me at the door. He listened to my needs, and went to work. Within minutes he had found the exact car I was looking for on the back lot, personally walked out into the darkness of the night in the frigid temps, and within five minutes had the car parked up front with the heater going and Christian music playing on the radio. Casey already knew what I valued (God, time and family), as Kenneth Burke had shared with him from my previous purchases. One hour later, as he walked me safely to my vehicle that night, I was left with the words, "Be safe on your way home, and know that you're in good hands with Sam Packs!" Sale closed on Tuesday. Thank you so much Casey, Kenneth, Jared, Taylor and Beverly (you went above and beyond). ~Melanie More

Top Notch Service Ron goes above and beyond in customer service. Always making you feel welcome and important as a customer he goes out of his way to make sure your 10 Ron goes above and beyond in customer service. Always making you feel welcome and important as a customer he goes out of his way to make sure your 100% satisfied. Ron is 5 STARS. More

Lease Buyout I have given Lewisville Five Star Ford 5 stars for the service given during my lease buyout. Charleen was great with explaining my options. Kyle was I have given Lewisville Five Star Ford 5 stars for the service given during my lease buyout. Charleen was great with explaining my options. Kyle was the best finance person I have encountered and Jared had awesome knowledge on the tech side. I thank all of them! P. Martin More