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Sam Pack's Five Star Ford Lewisville

Lewisville, TX

4.9
2,330 Reviews
Sam Pack's Five Star Ford Lewisville is a family-owned and operated dealership dedicated to providing a pleasant purchasing and repair experience for all. We take immense pride in our extensive selection of products and stand firmly behind them, all while adhering to a laid back sales philosophy. Visit us and experience the difference firsthand.
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1144 N Stemmons Fwy

Lewisville, TX

75067

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Showing 2,330 reviews

March 06, 2019

Great service I purchased extended warranty on my vehicle and I gave everyone 5 stars because I received a great memorable experience. I was assisted by Ron Romano, More

by MannySingh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Romano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Andrews, Taylor Munden
Mar 06, 2019 -

Sam Pack's Five Star Ford Lewisville responded

Manny, It is great to hear we have earned your business and we are excited to have the opportunity to work with you on future automotive needs. Thank you for making Five Star Ford Lewisville your service center and dealer. Safe Travels, William Smith, General Sales Manager 972-221-2900.

March 05, 2019

Best dealership experience ever Jerry Crider and Gary Burdick(I think it’s his last name) we’re awesome!! Smoothest car buying experience I’ve ever had! I felt comfortable from the m More

by Sean Armstrong
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry Crider, Gary Burdick
Mar 06, 2019 -

Sam Pack's Five Star Ford Lewisville responded

Sean, Jerry, Gary, and all of us at Five Star Ford Lewisville are grateful to have you as our customer. If any of us can assist further with your new Ford's technology or maintenance schedule, please reach out to 972-221-2900. Thank you, William Mills, General Sales Manager

March 04, 2019

New car sales Everyone I dealt with was great. gave me great deal and worked with me on negative equity to get me in a new car instead of used car More

by barbara holbert
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charleene Beasley, Gary Burdick
Mar 05, 2019 -

Sam Pack's Five Star Ford Lewisville responded

Barbara, Congratulations on your new Ford purchase. Our team would like to continue serving you long after the sale. When questions arise please give us a call at 972-221-2900. You are appreciated! Thank you, William Mills, General Sales Manager

March 04, 2019

Fantastic!!!! Bill, Amberle & Taylor were very accommodating with every request. It was a pleasure working with all 3. I will recommend them to everyone interested More

by Mr Renegade
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Taylor Munden, Bill Vaughn
Mar 05, 2019 -

Sam Pack's Five Star Ford Lewisville responded

Mr. Renegade, It is great to hear from you and we thank you for the high rating of your shopping experience. If I or our team can be of further assistance, we welcome your call to 972-221-2900. You are a valued customer at Five Star Ford Lewisville. Take Care, William Mills, General Sales Manager

March 03, 2019

QSE (Quality Service Every Time) At Sam Pack’s Five Star Ford Lewisville you’re treated like family from the minute you walk through the door! These folks just get it! They value your More

by Mgilbert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenneth Burke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jared, Amberle and management gentlemen , Kyle Wasson, Irving Melgarejo
Mar 04, 2019 -

Sam Pack's Five Star Ford Lewisville responded

Congratulations on your recent truck purchase. We are grateful to have earned your business and thank you for sharing your comments. Please stay in touch whenever we can help with your truck care concerns. Thank you, William Mills, General Sales Manager

March 03, 2019

Ragin Cajun The Ragin Cajun ( Kenneth ) and Taylor in finance really came through and were great to work with through the process. Professional, courteous, and a More

by Cajun Fan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenneth Burke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Taylor Munden
Mar 04, 2019 -

Sam Pack's Five Star Ford Lewisville responded

Efficiency and smooth shopping is always our goal. Thank you for recognizing both Kenneth and Taylor and we welcome you to reach out to us any time we can assist with your auto concerns. Regards, William Mills, General Sales Manager

March 03, 2019

Trading out a lease I leased a car almost three years ago and was approaching the end of the contract. I stopped in just to see my options and Whitney worked with Tom to More

by Allison.miller1012
Recommend Dealer
Yes
Employees Worked With
Tom Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Whitney Patton, Kyle Wasson
Mar 04, 2019 -

Sam Pack's Five Star Ford Lewisville responded

Thank you for taking the time to share your shopping experience at Five Star Ford Lewisville. As you get comfortable in your new Explorer please keep in mind we are available to answer any additional questions at 972-221-2900. We appreciate having you as our customer. Regards, William Mills, General Sales Manager

March 02, 2019

Get me a car Bill and his team helped me get in a car and i love it.He call to follow up to make sure everything wad going good with the car thanks Ford More

by Mztbone41
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Vaughn
Mar 04, 2019 -

Sam Pack's Five Star Ford Lewisville responded

Thank you for taking the time to share your shopping experience at Five Star Ford Lewisville. We look forward to helping you with all of your future auto needs. Regards, William Mills, General Sales Manager

March 02, 2019

Awesome This dealership and all the staff did everything they could and was able to help me and my husband get a newer more dependable vehicle! Thank you sooo More

by Samantha
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry Crider, Gary Burdick
Mar 04, 2019 -

Sam Pack's Five Star Ford Lewisville responded

Thank you, Samantha, for choosing Five Star Ford Lewisville for your truck purchase. Jerry and I would like to continue serving you with answers to any technology or maintenance questions you may have. We value you and your business. Regards, William Mills, General Sales Manager

March 01, 2019

Easy to work with Irving is a very good salesman and knows all details. Very easy to work with and a 5 star experience. Totally would come back for future purchases. More

by Trevcow23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Burdick, Irving Melgarejo
Mar 02, 2019 -

Sam Pack's Five Star Ford Lewisville responded

Trevcow23, Congratulations on your new Ford purchase. It would be our pleasure to help with all of your future auto needs. Please stay in touch with Irving or me at 972-221-2900. Thank you for choosing Five Star Ford Lewisville. Regards, William Mills, General Sales Manager

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