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Sam Pack's Five Star Ford Lewisville
Lewisville, TX
2,333 Reviews
Sam Pack's Five Star Ford Lewisville is a family-owned and operated dealership dedicated to providing a pleasant purchasing and repair experience for all. We take immense pride in our extensive selection of products and stand firmly behind them, all while adhering to a laid back sales philosophy. Visit us and experience the difference firsthand.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 6:30 PM
Friday 7:00 AM - 6:30 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 6:30 PM
Friday 7:00 AM - 6:30 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,333 reviews
October 27, 2022
Zach is great to deal with, he works hard to help you as a customer, and does so respectfully. He was thorough and made sure that all of my concerns for my car were addressed. He kept me informed of the p a customer, and does so respectfully. He was thorough and made sure that all of my concerns for my car were addressed. He kept me informed of the progress all the way through the end. More
by Arden
Employees Worked With
Zach Nixon
October 26, 2022
Your employees customer service was absolutely incredible. Working for a Deere dealer I see it all and you guys are hands down leading the pack in customer service. incredible. Working for a Deere dealer I see it all and you guys are hands down leading the pack in customer service. More
by troywivey89
Employees Worked With
Susana , Annette Congrove
October 26, 2022
My service advisor kept me in the know during the entire process of my unscheduled repairs and maintenance. Very helpful and happy I took it there process of my unscheduled repairs and maintenance. Very helpful and happy I took it there More
by mowlawns34
Employees Worked With
Paul Schroeder
October 26, 2022
Great job taking care of my 2007 Mountaineer. Five Star did a superb job rebuilding my front end and replacing other components that were at the end of their life. I can confidently take to the r Five Star did a superb job rebuilding my front end and replacing other components that were at the end of their life. I can confidently take to the road knowing I have a safe and sound vehicle thanks to Five Star Ford’s excellent service personnel. More
by 1FunCarGuy
Employees Worked With
October 25, 2022
The service was quick and very professional. They were very helpful with the questions I asked and kept me informed throughout the appointment. They were very helpful with the questions I asked and kept me informed throughout the appointment. More
by nathanesisneros
Employees Worked With
Annette Congrove
October 23, 2022
They took care of me with great service and answered all the questions I had about my new vehicle. the questions I had about my new vehicle. More
by DreP
Employees Worked With
October 22, 2022
5 Star has been taking care of both my Fords for 10 years. They do a great job! years. They do a great job! More
by Tomjensen
Employees Worked With
October 21, 2022
Excellent customer service. Annette was very professional and communication was awesome. Repaired my car sooner than expected. I will definitely bring my other vehicles here. Annette was very professional and communication was awesome. Repaired my car sooner than expected. I will definitely bring my other vehicles here. More
by mcs4500s
Employees Worked With
Annette Congrove
October 20, 2022
Excellent, proficient, prompt,,& Professional. I appreciate the shuttle service Very much. That takes some of the stress off of having to take a vehicle in for repair. Thank you very much I ap I appreciate the shuttle service Very much. That takes some of the stress off of having to take a vehicle in for repair. Thank you very much I appreciate your service More
by Ajbran
