San Antonio Dodge Chrysler Jeep Ram

Great service, great salesman, friendly place! Work with me on buying my vehicle, feed me when I was hungry. Took care of all my needs Work with me on buying my vehicle, feed me when I was hungry. Took care of all my needs More

On arrival I was disappointed in the customer Parking situation. I met with Randle and completed the test drive and advised him I was a hard sale and knew what I wanted for my trade and monthly payment. situation. I met with Randle and completed the test drive and advised him I was a hard sale and knew what I wanted for my trade and monthly payment. Randle was able to get it done in a timely fashion. More

Briana was amazing to us, she answered all our questions and concerns. She made the experience easy and smooth. and concerns. She made the experience easy and smooth. More

Andre was amazing! !!! Very attentive and focused on what I was looking for. Excellent customer service, very easy to communicate with, and it made my decision much easi !!! Very attentive and focused on what I was looking for. Excellent customer service, very easy to communicate with, and it made my decision much easier. Wonderful experience!!!! Top of the line service. More

in and out, easy. it was fast and easy, nobody tried upselling me anything and they worked with my budget. it was fast and easy, nobody tried upselling me anything and they worked with my budget. More

Excellent with exceptional customer service and quality care! Truly pleased with this dealerships consistent effort to give us the best product and contract terms to suite our budget! From top to bottom yo care! Truly pleased with this dealerships consistent effort to give us the best product and contract terms to suite our budget! From top to bottom you are the best dealership in town More

Jaylin was my sales person and he was every bit of awesome! I buy a lot of cars and he may have been one of the best to cater and find exactly what we need. He will be my go to when it comes to all of awesome! I buy a lot of cars and he may have been one of the best to cater and find exactly what we need. He will be my go to when it comes to all of my trucks for my business and (Personal) if I decide to get one. Thanks, Jaylin. More

An Amazing experience and customer service from the salesman. Steven was very quick with any questions i had and made choosing the perfect car very easy. I will definitely be working with him in the fu salesman. Steven was very quick with any questions i had and made choosing the perfect car very easy. I will definitely be working with him in the future. Steven stayed in touch with me the entire time which only made the buying experience even more enjoyable. More

Awesome and a great experience I would definitely recommend this dealership for friends and family recommend this dealership for friends and family More

I would give it negative stars if I could. They are incompetent at best, lazy and fraudulent at worst. My vehicle was at their shop in Sept for an alignment, after a month or so, it begins hav They are incompetent at best, lazy and fraudulent at worst. My vehicle was at their shop in Sept for an alignment, after a month or so, it begins having issues with pulling and wearing tires from the inside. The advisor Briana had not contacted me about the status of repairs, once I called her, she told me that the tires needed to be replaced, and once that was done, the technician would be able to diagnose the problem. When I questioned why I had to spend $2000 before the Tech could tell me what was wrong, she never returned my call. The shop manager then called me to tell me the same thing, that the problem was how badly my tires were worn out. Yes, they were but they were being incorrectly worn out from the inside of the tires which is an indicator of something wrong with the alignment at best, if not the suspension. When he realized I wasn't falling for their excuses, he had his manager call me and give me the same story. After a long discussion, he agreed that an indication of the tires being worn out that way; was an alignment problem. He was dismissive, condescending, rude and even said "If we find that this is due to your negligence, I am going to charge you for every cent spent". I told him fine, and I wanted a report on what was checked. The next day, the GM called me, telling me they couldn't find anything wrong and believed that the only issue was the tires having all that wear and tear. When I requested the printout of the alignment check that was done and also a printout of the alignment that was done in Sept 2023, HE CHANGED HIS TUNE IMMEDIATELY. Very friendly and almost as if he was doing me a favor, claimed that because we were returning customers, the Dealership would buy the tires for me, install and align them. When I refused and again requested the printouts of the alignments done by their dealership mechanics. He admitted that those reports were lost and couldn't get them. What a coincidence!!! The dealership and its shop employees either are not doing the work they are charging its customers or are doing bad work that is causing further damage to vehicles. Either way, they would much rather put the blame on the owner, than admit their fault. If it wasn't because I was not accepting their explanations, I would have bought the tires, they would have aligned them, and I would never know that the Dealership was the responsible one for the damage to my vehicle. More