Sam Houston

I called and was transfered to Keilly , I asked for the Name and Number of the General Manager to let him know of the issues im going thru with lower Management after I bought a New truck a week ago. I tri Name and Number of the General Manager to let him know of the issues im going thru with lower Management after I bought a New truck a week ago. I tried resolving with the sales manager and the finance manger but broken promises and the run around is all I get after the sale was done. Keilly refused to give me the General managers name or contact information. This is exactly the treatment I have recieved after buying a new vehicle 7 days ago. This is the treatment a repeat customer , a repeat Handicapped customer gets. Handshakes and Honesty dont exist at this dealership. Buyers be ware.Mrs. Houstan did contact me to see if the situation could be resolved, im extremely grate to her for explaining certain procedures and atleast trying to resolve the issue i encountered! Finally the issue is resolved 8 daddy's later than promised , a few sorrys and thats all that is done to make up forvthier broken promises, its ashamed anything will be said to close a deal and afterwards the customer is second to new potential customers !I have never experienced this at any other dealership, very sad in this time and day. More

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The one person that gave great service was Samantha H. She is the reason I’m going back to buy another vehicle She is the reason I’m going back to buy another vehicle More

by albertb0769 Verified Customer Verified Customer

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Lee and Adam are amazing! They have great customer service and they got us an amazing truck that we love! I will recommend the two of them for any sales at Chrysler dodge and They have great customer service and they got us an amazing truck that we love! I will recommend the two of them for any sales at Chrysler dodge and Jeep! More

by SAMGOURGAUD1997 Verified Customer Verified Customer

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The management team listened to my concerns, communicated the resolution, and followed through on correcting the issue. I appreciate their willingness to work with both the lender and me to ensure the matter the resolution, and followed through on correcting the issue. I appreciate their willingness to work with both the lender and me to ensure the matter was addressed properly. Buying a vehicle is a major purchase, and what matters most is how a dealership responds when a customer has concerns. In my case, they were committed to finding a solution and resolving the problem. I appreciate the effort that was made to correct the situation and make sure I was taken care of. More

by Mirandaesteban091 Verified Customer Verified Customer

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The team was great. I had a good sales person and no pressure. Only thing that sucked is a week after buying my car the differential and drive shift sheared. It was an a I had a good sales person and no pressure. Only thing that sucked is a week after buying my car the differential and drive shift sheared. It was an as is sale because it was used and out of warranty but the dealership itself was a good experience. More

by ryanstice13 Verified Customer Verified Customer

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The people here went above and beyond to meet our needs. Samantha Houston, highly recommend her as your sales person 10/10 Samantha Houston, highly recommend her as your sales person 10/10 More

by LADYFALCON33 Verified Customer Verified Customer

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Sam and Dennis were great, as always. This is the 4th vehicle I have purchased from them and they always make it an easy process. This is the 4th vehicle I have purchased from them and they always make it an easy process. More

by wheeler.hanks Verified Customer Verified Customer

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Samantha was amazing! The process of purchasing a vehicle was easy and seamless. She took the headache and apprehension of purchasing a vehicle out of the experience and m The process of purchasing a vehicle was easy and seamless. She took the headache and apprehension of purchasing a vehicle out of the experience and made it a pleasant one! Go see Sam. I highly recommend her! More

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Well for having not having a face to face contact with Samantha I had a smooth awesome purchasing experience. She guided me superbly and didn’t give me a run around on any time management of my needs. I h Samantha I had a smooth awesome purchasing experience. She guided me superbly and didn’t give me a run around on any time management of my needs. I hope I hope I have another purchase in the future with Samantha. More

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Sales person was attentive and helpful, price was fair, financing department was excellent. Overall outstanding experience. financing department was excellent. Overall outstanding experience. More

by craigluedke Verified Customer Verified Customer

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