San Antonio Dodge Chrysler Jeep Ram - Service Center
San Antonio, TX
1,009 Reviews of San Antonio Dodge Chrysler Jeep Ram - Service Center
I’ve been a customer for about three years most of the time service has been coordinated and as expected. Staff are always polite and friendly. My most recent visit very surprising since David very clear time service has been coordinated and as expected. Staff are always polite and friendly. My most recent visit very surprising since David very clear and very timely with the delivery of the service to my 2014 Ram. And yes there’s been times when I went to this dealership and it seem that the service guy was unsure of what was possible from a delivery standpoint that’s why I found David to be so refreshing. More
Came in for: 1. Oil change - was told not needed. 2. Driver window one touch does not work - was told the driver window is not one touch, then told it was fixed - it was not fixed 3. Rear defroster con Driver window one touch does not work - was told the driver window is not one touch, then told it was fixed - it was not fixed 3. Rear defroster connector broken - was told this was not a factory problem in a jeep with 5k miles. Then told it was a recall. The part was ordered - work not completed. 4. Stop start does not work / battery is not charging. Was told this was fixed - told it was due to a loose cable. My assumption based on the fuel consumed is that the car wash left running for hours to charge the battery. It worked for a week, it is not working again : battery is not charging. Nothing was fixed - the service being bad is one thing, but the product ignorance and willingness to lie is beyond comprehension. Oh. And when I get this Rater - it doesn’t have the service department on it- so I can’t tell you what’s wrong! More
I’ve been coming here for service ever since I bought my Jeep here 2 years ago. I’ve never had any issues here and the associates have always been kind. Jeep here 2 years ago. I’ve never had any issues here and the associates have always been kind. More
Great experience and gave outstanding customer service . Got where we needed to be and walked out with an awesome car would definitely recommend this dealership Got where we needed to be and walked out with an awesome car would definitely recommend this dealership More
We visited your dealership to have my daughters Jeep serviced. Everyone was friendly, it just took over 3 hours and it was much higher per than our dealership at home. Bryan Haas serviced. Everyone was friendly, it just took over 3 hours and it was much higher per than our dealership at home. Bryan Haas More
Very friendly. David Tatko was great getting my jeep serviced and back on the road in the time frame he quoted. Could not be happier. Thank you serviced and back on the road in the time frame he quoted. Could not be happier. Thank you More
Joshua Verdin did an outstanding job during my visit. The oil change was done in a timely matter and he ensured my issues were resolved before leaving. Joshua's customer service was an A+!! Thank you The oil change was done in a timely matter and he ensured my issues were resolved before leaving. Joshua's customer service was an A+!! Thank you More
Our service advisor Joshua was excellent he kept us informed through our whole service even with the snow storm we had. Very profession. Will come back again. informed through our whole service even with the snow storm we had. Very profession. Will come back again. More