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San Antonio Dodge Chrysler Jeep Ram - Service Center

San Antonio, TX

2.9
1,009 Reviews

1,009 Reviews of San Antonio Dodge Chrysler Jeep Ram - Service Center

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March 01, 2021

Great service, Nick was very nice and courteous the whole time I was there. He kept me informed about my vehicle through the whole process. More

by GONZALESWMG3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick
Mar 02, 2021 -

San Antonio Dodge Chrysler Jeep Ram responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Nick here at San Antonio Dodge Chrysler Jeep Ram. charlescluck@sanantoniodcj.com Fix Ops Director

March 01, 2021

I’ve been a customer for about three years most of the time service has been coordinated and as expected. Staff are always polite and friendly. My most recent visit very surprising since David very clear More

by lee6566
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Cowgill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2021 -

San Antonio Dodge Chrysler Jeep Ram responded

Thank you for the kind words for David and our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. charlescluck@sanantoniodcj.com Fix Ops Director

February 27, 2021

Came in for: 1. Oil change - was told not needed. 2. Driver window one touch does not work - was told the driver window is not one touch, then told it was fixed - it was not fixed 3. Rear defroster con More

by mgtym
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Spencer Ramos
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Cowgill
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dennis Erazo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Brandy Esteves
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Cantu, Calvin Jones, Brian Cluck, Charrisse Johns, James Hutcherson, Christopher Trevino
Mar 16, 2021 -

San Antonio Dodge Chrysler Jeep Ram responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn’t meet the standards customers have come to expect, but reviews like this help us improve. If you don’t mind reaching out to us so that we can speak directly, we’d love to address your concerns in detail. MoHernandez@sanantoniodcj.com General Manager

February 26, 2021

I’ve been coming here for service ever since I bought my Jeep here 2 years ago. I’ve never had any issues here and the associates have always been kind. More

by ALYSONMITCHELL12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allen
Feb 26, 2021 -

San Antonio Dodge Chrysler Jeep Ram responded

Thank you for taking the time to write us an awesome review, Alyson! We are very happy to have provided you with such a positive experience over the years! We sincerely value your business and look forward to your next visit. charlescluck@sanantoniodcj.com Fix Ops Director

February 26, 2021

Great experience and gave outstanding customer service . Got where we needed to be and walked out with an awesome car would definitely recommend this dealership More

by felito.vazquez73
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Erazo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Jones, Adam Cantu, Nabil Dayekh, Victor Blades, Lugene Mommeunt
Feb 26, 2021 -

San Antonio Dodge Chrysler Jeep Ram responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Congratulations on your new vehicle, Felito! Thank you again for choosing San Antonio Dodge Chrysler Jeep Ram, we look forward to having you as one of our valued customers for many more years to come! charlescluck@sanantoniodcj.com Fix Ops Director

February 26, 2021

I was there for service with oil change and recall, rep was very good and attentive, I'll come back because I want that 300 More

by MOSS.CIV5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Garza
Feb 27, 2021 -

San Antonio Dodge Chrysler Jeep Ram responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. charlescluck@sanantoniodcj.com Fix Ops Director

February 25, 2021

We visited your dealership to have my daughters Jeep serviced. Everyone was friendly, it just took over 3 hours and it was much higher per than our dealership at home. Bryan Haas More

by Dbhaas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don’t see the lady’s name that worked with me
Feb 25, 2021 -

San Antonio Dodge Chrysler Jeep Ram responded

It's great to hear, Bryan, that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing San Antonio Dodge Chrysler Jeep Ram! charlescluck@sanantoniodcj.com Fix Ops Director

February 25, 2021

Very friendly. David Tatko was great getting my jeep serviced and back on the road in the time frame he quoted. Could not be happier. Thank you More

by MARIE.EDENFIELD.85
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Tatko, 5 stars
Feb 25, 2021 -

San Antonio Dodge Chrysler Jeep Ram responded

Thank you for taking the time to share your thoughts on working with David. We're glad to hear he delivered such a great experience! We appreciate your business, Marie. charlescluck@sanantoniodcj.com Fix Ops Director

February 25, 2021

Joshua Verdin did an outstanding job during my visit. The oil change was done in a timely matter and he ensured my issues were resolved before leaving. Joshua's customer service was an A+!! Thank you More

by STEVENJSA10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Verdin
Feb 25, 2021 -

San Antonio Dodge Chrysler Jeep Ram responded

Thank you for sharing your experience with us, Steven! We're happy to hear Joshua was able to take great care of you and listen to all of your needs. We truly appreciate your awesome feedback! charlescluck@sanantoniodcj.com Fix Ops Director

February 24, 2021

Our service advisor Joshua was excellent he kept us informed through our whole service even with the snow storm we had. Very profession. Will come back again. More

by MICHAELWARD60
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua/service dept
Feb 23, 2021 -

San Antonio Dodge Chrysler Jeep Ram responded

Michael, thank you for choosing San Antonio Dodge Chrysler Jeep Ram, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! charlescluck@sanantoniodcj.com Fix Ops Director

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