San Francisco Toyota
San Francisco, CA
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339 Reviews of San Francisco Toyota
Refreshing This is a family owned business and it shows. Matt and Jerel in the pre-owned department were helpful when purchasing an automobile. They were truly i This is a family owned business and it shows. Matt and Jerel in the pre-owned department were helpful when purchasing an automobile. They were truly interested in the customer's satisfaction We worked together on coming to a fair price and I did not have to go through the hiarchical negotiating process. For a fair and more relaxed process for purchasing a pre-owned car, I recommend San Francisco Toyota. More
Efficient, attentive and not high pressured! l We had a good experience with Sabrina La. She listened and found us a vehicle we and was very patient and thorough about answering our questions We had a good experience with Sabrina La. She listened and found us a vehicle we and was very patient and thorough about answering our questions More
Fantastic service, excellent people. I'd been looking for a CPO Prius for months, but had put off shopping because I dreaded the whole process. Last week I finally started calling around I'd been looking for a CPO Prius for months, but had put off shopping because I dreaded the whole process. Last week I finally started calling around to dealerships to set up test drives. Most of the dealerships were good with pleasant people, but they didn't have the exact thing I was looking for; one dealership had a good option for me, but clearly wasn't committed to working with customers after the sale was complete. When I inquired with SF Toyota about test driving a few vehicles, I was immediately contacted by Guilherme "Gee" Gomez to set it up. Gee is absolutely everything you would want in a sales person. Patient (this is my first hybrid and he explained everything to me - twice!), helpful (there was something I didn't like about the car and he went above and beyond to resolve the problem), and willing to do whatever it takes for customers to feel comfortable about their purchase (I set up an independent pre-inspection of the car and Gee helped me get it to the mechanic). After the sale, he told me to get in touch any time if I have questions or a problem and followed up the next day to be sure I was satisfied with the purchase. I can't recommend Gee or SF Toyota highly enough. Their whole team is outstanding. Sure, I couldn't negotiate on the price, but it was already very fair, and I'm willing to pay a few extra bucks to buy from people who are committed to excellent customer service. I am one of those people who tend to keep cars forever, but when it is time for my next purchase, I will absolutely go to SF Toyota first. More
Egotist and rude This is a one price no haggle dealership.dont bother to come here to find deal if you're thinks the price is too high. This is a one price no haggle dealership.dont bother to come here to find deal if you're thinks the price is too high. More
Recall on my 2009 Scion XB Got a call from Toyata there was a recall on my 2009 Scion XB, booked the appointment at same time. Took my car to the service center on Van Ness. T Got a call from Toyata there was a recall on my 2009 Scion XB, booked the appointment at same time. Took my car to the service center on Van Ness. They replaced the master window switch circuit board, the job was done within about one and a half hour. Good service and the staff are very friendly. More
Best Toyota Dealership within 150 miles Passed up no less than 10 dealerships that were closer, and even paid a bit more, but well worth it. No hassle, genuine customer service, lack of ins Passed up no less than 10 dealerships that were closer, and even paid a bit more, but well worth it. No hassle, genuine customer service, lack of insufferable and meaningless salesmanship. Requested quote and actually received, a few emails and a couple of calls for details and on my way. Once there, car was ready for test drive, paperwork at the ready....couldn't have been simpler and easier and refreshing to deal with "normal" folks that took care of the basics and then some. All this after trying to buy a 4Runner from local dealers who couldn't bother to respond or whose management couldn't give any details until I would come down there and listen to nonsense about they wanted to earn my business, etc, but couldn't get past the sales seminar quotes. More
update for san francisco toyota The companies customer service went to great lengths to make sure my cars needs were taken care of; We came to a mutual agreement that satisfied my The companies customer service went to great lengths to make sure my cars needs were taken care of; We came to a mutual agreement that satisfied my concerns that I had. More
Great experience. Very happy! I made an online appointment to test drive a Prius C. Christina responded promptly. While the location was a little far away, the experience made it I made an online appointment to test drive a Prius C. Christina responded promptly. While the location was a little far away, the experience made it worth it. We drove the presidio where I got to test drive the car in a very exciting way... great views, lots of turns, hills, and variations so I got the real feel of the car. Christina was very helpful... they were fair, reasonable, and I never felt taken advantage of. Could I have tried to haggle and get a better deal? Who knows... but I didn't feel like I needed to because they gave me great savings and really fair value on my trade. I felt like I got an amazing car and a really great price! And the toyota care program was also a great added value. More
Difficult Process It seems that most people really like this dealership. Not sure what happened when I purchased my car??? But I can Honestly say I will never buy anoth It seems that most people really like this dealership. Not sure what happened when I purchased my car??? But I can Honestly say I will never buy another Toyota anywhere after my experience here........ More
Best vehicle purchase experience I have every had Through my driving life, I've dealt with over 8 vehicle purchases for myself and family/friends. I'm the car guy in my family so when it comes to purc Through my driving life, I've dealt with over 8 vehicle purchases for myself and family/friends. I'm the car guy in my family so when it comes to purchasing a car, I'm usually a hawk at doing research for vehicle, features, pricing etc. Hands down San Francisco Toyota gave me the best deal and least hassle for my 2012 Sienna. In 2012 I was doing my research to pick one up for the wife after I had just moved to the west coast for a new job, my wife's lease was up on her corolla and we had 1.5 year old at the time and it was hard to get her in and out of the car seat. I looked at all minivans and was adamant about getting all wheel drive just in case we moved back to the east coast for snow and/or rain, also being a Muslim, it is against my religion to pay or take interest (similar to Orthodox Jews) and at the time there were incentives for 0% for 60 months on the Sienna. The Sienna was the only van to meet my criteria of all wheel drive and no interest. I lived in Santa Rosa at the time, about 1 hour north of San Francisco. I had started my job in end of April (the 30th I think) and started looking and calling around to all dealers that had the vehicle I was looking for in their inventory from Santa Rosa to San Francisco. All dealers quoted me different things for the same packages, San Francisco Toyota was the lowest, I was wary that they might be low-balling me because of laws in Cali that don't require them to honor an emailed quote, it has to be on paper. So I ask around other dealers quoted close but not the same. 2 weeks into my new job, my parents called me and informed me that my father who was diagnosed and operated on and treated for cancer for the past 9 years was going to be put in hospice care and that there was nothing else they could do for him. So I had to fly back to the east coast and put the vehicle purchase on hold. After 2 weeks being on the east coast and my father somewhat stabilizing after an intense first week in hospice I flew back to my new job. I got back in contact with the various dealers that had quoted me different prices and the one dealership I had contacted 2 weeks early in the same month changed their pricing and jacked it up on me telling me that demand went up. I followed up with San Francisco Toyota and Sabrina and Tani kept the same quote which was still the best quote I had received. I followed up with them and met them in person I had a rental car they kept their word on their price and they were extremely pleasant to deal with. Tani took me to return the rental car and shared with me his personal experience with a close relative's passing when I mentioned what i was dealing with and he was very supportive and understanding. It wasn't just a car deal, it was a great human experience with people that care that aren't out to rob you for you money and keep their word. I was so impressed that I had promised them a good review and more than 2 years later I am giving this review because of the impact they had. I have their magnet on my fridge even though it for the 2013 calendar year and everytime I look at it I remind myself that i have to get around to doing that review because I promised and because they made my life easier during one of the most difficult times of my life. I am thankful to God for putting them in my path and in case you're curious, I am also thankful to mention that my father lived till September of 2012. Recently San Francisco Toyota contacted me to purchase my Sienna back, but we moved back to the east coast earlier this year. If I buy another Toyota, I might still consider purchasing from them and shipping it just because of that great experience. Tani and Sabrina, thank you both for all of your help and support and for giving me a good deal and for keeping your word. More