San Francisco Toyota

Things started off well, Ryan was courteous and professional, so my initial impression was good. I went and test drove a car, which ended up being sold quickly before I could make payment arrangeme professional, so my initial impression was good. I went and test drove a car, which ended up being sold quickly before I could make payment arrangements in order to at least secure the vehicle. I then moved on and found another car to my liking whic Ryan confirmed was indeed available. I was supposed to come in for a test drive and give a deposit of $15,000. Ryan called me back and cancelled our appointment, saying that the car need some bumper touch up work at the body shop since it had been a city car. He said that he would let me know the next day as to when the car would be available to show and take out for a test drive, indicating that it would hopefully be that next day. The next day I hadn't heard from him so I decided to call and inquire about the status of this car. He said that he would try and find out and get back to me. This was at around 1:15 PM. I never heard back from him. Later that night I sent him an e-mail, saying that I didn't mean to be a bother, but I just wanted to know what was going on. Hours later that night, I received an e-mail from him saying that he was sorry but someone had bought the car sight unseen. I don't know who is responsible for this, but it reflects badly on this dealership, and I will spend my money elsewhere. More

A very pleasant and professional experience to work with Jonathan Chan in purchasing a 2013 Avalon Hybrid. Waiting for the delivery of the 2014 unit. Jonathan Chan in purchasing a 2013 Avalon Hybrid. Waiting for the delivery of the 2014 unit. More

I walked into San Francisco Toyota on 2nd and Geary two months ago thinking of purchasing a Camry Hybrid. Stephen Prasompetch. greeted me at the door, and I told him precisely what I was looking for- a so months ago thinking of purchasing a Camry Hybrid. Stephen Prasompetch. greeted me at the door, and I told him precisely what I was looking for- a solid car without the unnecessary bells and whistles. I don’t have a need for the sunroof, the heated seats, the rear back-up camera, etc. Stephen understood what I wanted in a car and delivered. Just for this alone, I'd give a 5 star rating. I took delivery and drove away with a new Camry LE Hybrid the following week. The overall process was comfortable, friendly, and quick. The process was also straight forward and fair, and Stephen gave me great customer service, an extremely competitive price (I did my online homework), and clear answers to my questions about the car and its warranties. Would I work with Stephen at SF Toyota again? Absolutely. More

My girlfriend's 19 year old car was stolen. It was time to get a new one. We created a list of the cars we thought she might like. We were interested in the Prius c and a couple of Scion models. We time to get a new one. We created a list of the cars we thought she might like. We were interested in the Prius c and a couple of Scion models. We visited SF Toyota to check out these vehicles. Stephen Prasompetch helped us with the test drive. He stayed well past the dealer's closing hour to allow us to drive each of the models we were considering. When the dust settled we decided on a Prius c. We decided to purchase the car from Stephen because we had such a positive experience working with him. Of course he wanted our business but there was absolutely no pressure to buy. He was simply there to assist us with the process (which he did magnificently). Stephen did a great job prepping the car for us. He personally detailed the car to make sure it was in pristine condition upon delivery. He did a great job configuring the technology package for us and showed us how to use it. I highly recommend that you visit Stephen if you are considering buying a Toyota. More

We visited SF Toyota to browse for a hybrid car and ended up buying Prius 2013 then and there. Thanks to Tani and Alex for making the decision process super easy and helping me and my wife get our first car. up buying Prius 2013 then and there. Thanks to Tani and Alex for making the decision process super easy and helping me and my wife get our first car. We would describe certain features that we wanted in our car and Tani and Alex would recommend us which cars have those features and if we really needed those features. They know about cars and they are there to help people just like you and I. Thank you so much for your hospitality and the whole car buying experience. I will highly recommend Tani, if you ever need to buy a car. And Tani and Alex deserves all the best ratings. More

Stephen Prasompetch helped me getting exactly the right car that I wanted after another dealership and sales person had failed to do so. Stephen was fast, friendly and very helpful and was able to answer a car that I wanted after another dealership and sales person had failed to do so. Stephen was fast, friendly and very helpful and was able to answer all my questions. It was worth it to me to make the 5-hour trip from Mount Shasta, Ca, to get such good service. Thank you, Stephen! More

The experience at SF Toyota was overall great. I got the best price that I could find and negotiate at any of the Toyota dealers within 50 miles, and the staff was very friendly and professional. They put best price that I could find and negotiate at any of the Toyota dealers within 50 miles, and the staff was very friendly and professional. They put in extra effort to accommodate my schedule and made it all painless. I worked mostly with Kanish Lal, but everyone I interacted with was helpful. Would definitely recommend this dealer to others looking for a Toyota. More

We bought our first Toyota from SF Toyota in 1994 and they kept it beautifully maintained and serviced for 20 years. After an accident which totaled our 1994 Corolla, we just purchased a new 2014 To they kept it beautifully maintained and serviced for 20 years. After an accident which totaled our 1994 Corolla, we just purchased a new 2014 Toyota Corolla. Our experience with SF Toyota over the years has been nothing but extraordinary. Great customer service, good honest repair technicians, and excellent sales staff. When purchasing our new Toyota, our opinion of SF Toyota has only been reconfirmed. Kevin Pang and Ryan Li made our new car purchase extremely pleasant and stress-free. No high pressure sales tactics here, they pleasantly showed us both used & new Corollas until we found exactly what we wanted - a new 2014 model. Ryan happily took us on three different test drives, showed us the features of each car and then with our new car, spent a great deal of time showing us the operations and features of the car. If you're looking for new or excellent used Toyota's or Scion's you must visit SF Toyota - we are loyal customers forever. More

Stress free when you talking about the price whether by phone or walk-in compare with other dealers. When u come to SF Toyota VAN NESS AVE simply looking for Jonathan Chan you will know what I'm talking ab phone or walk-in compare with other dealers. When u come to SF Toyota VAN NESS AVE simply looking for Jonathan Chan you will know what I'm talking about. More

Tani made my purchase so smooth and easy. He was extremely responsive, abe to quickly answer my questions and timely in his responsiveness. He was not overbearing which was a real plus. He gave me extremely responsive, abe to quickly answer my questions and timely in his responsiveness. He was not overbearing which was a real plus. He gave me a great price and an overall BEST car purchasing experience. I will hIghly recommend friends to Tani. I hope that SF Toyota knows what an asset he is to their business!! More