San Leandro Chrysler Dodge Jeep RAM SRT

When BAD goes GREAT I recently came to San Leandro Dodge dealer and let me say I had a variety of experiences. I started by just coming to look and browse and see what my I recently came to San Leandro Dodge dealer and let me say I had a variety of experiences. I started by just coming to look and browse and see what my options were. My mother and I were greeted by a sales man (Mike) and he showed us around I had looked online and seen a vehicle that really caught my eye. We stayed to see what it would take to get me that vehicle. Unfortunately I left that day without a car. however told the salesman Mike we would be back. We phoned him on May 27 and told him we would be in on 29th that I was ready to purchase the car I had looked at. He led me to believe the car I had my eyes on was being prepared and ready and all I would have to do was show up after work and sign final papers. I arrived to San Leandro Dodge to do just that and was greeted by Jim and he advised me the car I had been on the phone making arrangements for was gone. I was severely disappointed in my service at this point. Jim knew we were not satisfied in this at all. However I kept an open mind as to Jim did a lot of work on my case to get a bank to approve me with my situation. There he introduced me to Kiefer a new salesman who was aware of my previous experience with salesman Mike. Kiefer then showed me a few cars took me for a test drive and was very understanding and friendly. His enthusiastic personality really helped in turning my attitude disposition and view around of the service this dealership provides. I had to make a few more trips to finalize my sale and ALL of those times Kiefer was there to greet and give me the same enjoyable experience. Even though my initial experience was not satisfactory the effort Kiefer and Jim displayed afterwards restored my faith in this dealership. I would recommend Kiefer and Jim to family and friends as they truly showed they care about people and not just the sale! More

KIEFER Excellent Salesman Highest recommendation for salesman KIEFER. We just started looking for Jeeps, and were not yet prepared to buy, and told this to Kiefer at the outset Highest recommendation for salesman KIEFER. We just started looking for Jeeps, and were not yet prepared to buy, and told this to Kiefer at the outset, but Kiefer gave us plenty of time to educate us as to different models, features, prices both used and new, and how actual selling price might differ from sticker price. Very patient, friendly. We left without buying, as we were just beginning the process of researching vehicles, but there was no pressure to force a sale. Utlimately, if our selection of vehicle indicates that the right vehicle is at San Leandro Jeep and Dodge, we would certainly buy from Kiefer. If you're looking for Dodge or Jeep in San Francisco Bay Area, check out San Leandro Jeep and Dodge dealership and ask for KIEFER! More

My new car I randomly decided to go to the dealership today while I was getting my car fixed at Hyundai. While wondering through the parking lot I was approached I randomly decided to go to the dealership today while I was getting my car fixed at Hyundai. While wondering through the parking lot I was approached by James Robertson aka JR a Sales Consultan he was great . He allowed me to test drive a few cars and was really helpful in assiting me in making the prefect decision in which car to take home with me. I knew that my previous car had a high milage and was losing its value so it was important for me to get it off my hands as soon as possible. Michael Shannon fought to get the best rate and car note. Hal the FNI sales manager sent me home with a lower car note and a 2014 Dodge Dart! Thanks Guys!!!! Kavina More

EXCELLENT! We went there to trade in our 2002 dodge Dakota. Having move here from Colorado our truck gave us a lot of problems. The crew there at San Leandro Sup We went there to trade in our 2002 dodge Dakota. Having move here from Colorado our truck gave us a lot of problems. The crew there at San Leandro Superstores were totally awesome. For a week they tried to secure us a loan. We were very impressed by everyone there. Very kind, helpful and reassured us that they would be able to get us into a new car. And they did! I would recommend anyone looking to get another can and want the best people working for them I would definitely say go there. You won't be disappointed! More

very good buying experience My family and I went to this dealership. Mr. Kelata, a salesman who works over there gave us a big help to buy a brand new 2014 dodge caravan. He made My family and I went to this dealership. Mr. Kelata, a salesman who works over there gave us a big help to buy a brand new 2014 dodge caravan. He made a great efforts to try to give us the lowest price. Everyone in the shop is very friendly. Definitely recommend this shop to my friends and others. More

Best car buying experience I have ever had After leaving another dealership earlier that day I was a little uneasy about buying a car. But we went to see Gene and Kiefer and I am so happy that After leaving another dealership earlier that day I was a little uneasy about buying a car. But we went to see Gene and Kiefer and I am so happy that we made that decision. They worked with us to get the car we wanted at better price then what it was advertised for. Gene and Kiefer were so friendly and didnt make us feel like we were being "sold" which is a great feeling when buy something such as a car.They put our financial concerns first and I appreciate that. Since we were there at a popular time (3pm on a saturday) we were waiting a little long but Kiefer was great company and Gene even went the extra mile and offered us lunch, which was so nice especially since I am 6 months pregnant and hungry all of the time. When dinner time came around Kiefer offerd to buy us dinner but by that time we were signing paperwork and out of the door. When it came time to fill out the paperwork there were no hidden fees or added charges and the price was exactly what we had agreed to. I would recommend Gene and Kiefer to any one that is looking to purchase a car and does not want to get the run around because they go the extra mile to make sure you get what you want and are comfortable. More

The customer service provided by Mike Cooper was amazing. He sat with us to make sure we got the best deal possible and then walked us through the entire purchasing process. He was always available even afte He sat with us to make sure we got the best deal possible and then walked us through the entire purchasing process. He was always available even after we made the purchase to make sure we were taken care of and that everything met our expectations. More

They very nice, professional. They provide what we want very accommodation. The jeep compass we got is nice and I'm is a good car. very accommodation. The jeep compass we got is nice and I'm is a good car. More

His cool and he help us alot, he never leave us.Jose always ask us if we need something. If we want something just ask him I will recommend. SAN LEANDRO Cdjr on all my friends. always ask us if we need something. If we want something just ask him I will recommend. SAN LEANDRO Cdjr on all my friends. More

Great experience.. Kiefer Kristiansen delivered excellent customer service..I would definitely recommend anyone to give this dealership a try.. you wont be disappointed.. friendly service and they go the ext customer service..I would definitely recommend anyone to give this dealership a try.. you wont be disappointed.. friendly service and they go the extra mile for you More