San Tan Hyundai

LOF and tire rotate Mario got our Tucson in and out in quick time and all work was done excellent. Will see him for our next service appt. Thanks again Mario . Mario got our Tucson in and out in quick time and all work was done excellent. Will see him for our next service appt. Thanks again Mario . More

Replace gas door switch. Outstanding service. Shawn Emch is a wonderful service advisor!! We always bring our cars to this dealership. And we continue to buy new cars there, Outstanding service. Shawn Emch is a wonderful service advisor!! We always bring our cars to this dealership. And we continue to buy new cars there, too. More

Routine O/C and Tire Rotation Never any issues! Friendly and Communicative staff! Never try to UPSALE me what I don't need or want! Nice waiting room with decent amenities! ?👊 Never any issues! Friendly and Communicative staff! Never try to UPSALE me what I don't need or want! Nice waiting room with decent amenities! ?👊 More

Recalls and timing belt Handled on a timely and professional basis and at the cost estimated. Painless!!!!!!!!!!!! Recommendations for other required repairs was accurate t Handled on a timely and professional basis and at the cost estimated. Painless!!!!!!!!!!!! Recommendations for other required repairs was accurate to my plan for services that I will perform myself. More

Mario and San Tan Hyundai are the best! I just love this place. First, Mario, my service advisor is the best. Knowledgable, timely, he always remembers me...just a really great guy. Next, I just love this place. First, Mario, my service advisor is the best. Knowledgable, timely, he always remembers me...just a really great guy. Next, the lounge is clean, had coffee and fruit while I was waiting, but they also had doughnuts, popcorn, tv, leather chairs, tables, etc. My visit was about 35 minutes for an oil change...my car was washed and ready to go when they were done. LOVE SAN TAN HYUNDAI SERVICE! More

Service, or lack thereof We purchased our 2017 Sonata Limited PHEV from Earnhardt Hyundai North Scottsdale. Upon delivery we noticed that the vehicle was difficult to keep ce We purchased our 2017 Sonata Limited PHEV from Earnhardt Hyundai North Scottsdale. Upon delivery we noticed that the vehicle was difficult to keep centered in the lane, is constantly wanted to drift one way or the other, wouldn't track straight. We mentioned this condition to our salesman whom went with us for a test drive, he agreed that there was an issue. We brought the vehicle in for it' s first service and to address the steering issue. They performed the 1st service, but did not address the steering issue, nor did they make any notation or written comment on any of our paper work. When asked about why our concern wasn't addressed, we were told that the mechanic drove the vehicle and didn't agree with our assessment. There was no comment or notation of our concerns on any of the paperwork for said test, repairs, etc. Not happy! Second attempt to have steering issue addressed: Made an early Saturday appointment at San Tan Hyundai for a service and to have the steering issue addressed, and another concern regarding headlamp adjustment. Again, no attempt was made to check the vehicles alignment, or cause of the wandering, when I asked them if they had checked the alignment, I was told that a WARRANTY ALIGNMENT would take 6 hours and they didn't have time for that on a Saturday... Oh, and the headlamp concern... I was told that "These are HID headlamps and they're bright, that's why people are always flashing their brights at you. Our last 3 vehicle have had HID headlamps, interesting that we never had people flashing us with those vehicles... My latest visit to San Tan Hyundai: We had to drive out of state for a funeral, so I scheduled the a 7:30 am appointment for a 7500 mile service. Assuming an oil change shouldn't take more than an hour, making sure the service adviser knew that I was waiting and had to be on the road in a reasonable amount of time. At 10:30 I tracked down the adviser and asked when the my car would be finished, because I had to be 400 mile away by 4:00 pm, he then explains that in addition to the service, there was a service action for a software update to our navigation system and there was a problem, and they had to start over, and replace the SD card, etc. It was nearly 11:30 when my vehicle was returned to me, navigation inoperable, nothing but a warning message in place of the map. I paid for the service and hit the road for my now rushed 400 mile drive... So when I get a look at the receipt, I find that there is nothing noting the problems with the software update, or the inoperative navigation system, so now I'm angry and call back to the dealership to ask the service adviser why this is, and I get stuck in a auto-voicemail system that eventually hangs up on me before I can reach him. Upon my third attempt to reach him, I give up and ask for the service manager, and end up having to leave him a message. He returns my call a couple of hours later, apologizes and tells me that he will call me back later with some answers... He did call back with basically more apologies... It's been a week and I'm still waiting to hear back regarding the permanent fix, part, or ??? To be continued... More

Kathy's review I had a starter issue, i brought my vehicle into get it fixed. They changed a part. I was told they couldn't duplicate the starter problem. I had to b I had a starter issue, i brought my vehicle into get it fixed. They changed a part. I was told they couldn't duplicate the starter problem. I had to bring my vehicle back the next day. Brad checked me in. I had to leave my car overnight so they could dulicate issue. It turned out to be they battery in the key fob. More

Very helpful I was able to trade in my car to get into a new car. Everyone at the dealership was very helpful and nice. Alex was a great salesman, he was attentive I was able to trade in my car to get into a new car. Everyone at the dealership was very helpful and nice. Alex was a great salesman, he was attentive and friendly, not pushy at all. More

Great job I always come to this dealership to have my Sonata serviced because the Techs are fast and do quality work. The Service Advisors are always courteous I always come to this dealership to have my Sonata serviced because the Techs are fast and do quality work. The Service Advisors are always courteous and professional and have always been a pleasure to deal with; I highly recommend this facility to have work done. Keep up the great work folks, you've definitely got an "A-Team" put together. More

Very friendly staff. Makes you welcome and honest Very friendly and welcoming service advisor. Honest. Treats you like you are family. Accommodating, Right guidance, and explaining scope of work and Very friendly and welcoming service advisor. Honest. Treats you like you are family. Accommodating, Right guidance, and explaining scope of work and follow through. Coming to San Tan Hyundai since 2012 for servicing needs. More