Sanders Ford Inc

I was driving a 2006 Ford Ranger that I purchased at Sanders Ford from Eric Jones in March 2011. I was very happy with the friendliness and up front attitude that Eric showed in giving me a fair price f Sanders Ford from Eric Jones in March 2011. I was very happy with the friendliness and up front attitude that Eric showed in giving me a fair price for the Ranger and giving me a decent figure for my trade in. Of course we as consumers always feel we should get more for our trade-ins, but all in all I was happy. The Ranger is a great vehicle it had low mileage and gave me just what I needed at the time. At the beginning of this November I received a marketing mailer from Lookout Ford in Morehead City for F 150 STX's, I was in Morehead and decided to just check it out,I wasn't really looking to buy a new truck let alone a bigger truck, the Ranger was suiting my needs. But i took the 150 for a ride, I liked it, so Lookout Ford worked out a deal for me to see how close the marketing deal was. The marketing mailer did what it was supposed to do, it got me to come into the dealership and test drive the truck. Did it come close to what was advertised in the mailer ? Of course not. So they did work out a deal for me, it was approved by the General Manager, but I've learned from past mistakes to never make a decision on the spot, go home and think about it, check out some web sites and most of all I felt if I bought a new truck I would want to give Eric Jones and Sanders Ford a call and a visit. The only reason I did this was the way I was treated when I purchased my Ranger and also the couple of times I brought the truck in for service, my experiences were always positive, the staff was very friendly and always going above and beyond what was asked of them. I called Eric asking if he had a silver F150 STX V8 and he said he would have one there right away. He wasn't kidding, he had the truck there that day. I went in and we talked, I told him what I could afford and of course what Lookout Ford had offered. Well he worked with Mr Mooney the finance manager and they got a reasonable price with which i could work with. The 2 dealerships were so close in price and trade in value. So it basically came down to, do I want to move up to a new bigger truck or stay with my little Ranger. The question about which dealership I would give my business to was a no brainer, Eric does a great job. If he says something, he always follows up on it and works hard for his customers. I would always recommend him to friends and family that are in the market for a new or pre owned car. I always know that when I bring my truck in for service I will be given top quality service by all the staff members and that's why I purchased my F150 STX from Sanders and I'm very happy so far. They did promise me some things which I'm waiting for but with the Thanksgiving holiday I understand things are a little backed up right now. Thank You Sanders Ford and in particular Eric Jones, Mr Mooney and the General Sales Manager Tom ( sorry don't remember Tom's last name). More

Ralph Tusing was great to work with. He never pressured me but worked with me explaining pros/cons of the vehicle I was looking at. As a ford owner in the past it felt good to purchase another great ford p me but worked with me explaining pros/cons of the vehicle I was looking at. As a ford owner in the past it felt good to purchase another great ford product. Thanks to Ralph I am very pleases with my new purchase. More

Excellent customer service!!! Buying my vehicle was hassle free, thanks to John Berger. I put off purchasing another vehicle due to time but John made it work with my hectic schedule and finances. A 10 hassle free, thanks to John Berger. I put off purchasing another vehicle due to time but John made it work with my hectic schedule and finances. A 10 rating! More

We have purchased many vehicles from Eric. He has always been very professional,willing to go the extra mile for the customer. No hassel deals are a welcomed sight. I can always count on Erice toprovide t been very professional,willing to go the extra mile for the customer. No hassel deals are a welcomed sight. I can always count on Erice toprovide the BEST deal. More

Jonathan and Heather were on the spot, and got me what i needed quickly and affordably. Kept me inform of status of work along the way. needed quickly and affordably. Kept me inform of status of work along the way. More

I just brought my Merc in for basic oil change and tire rotation with coupon. Service was very fast. When service was completed Jonathan Bryant (service advisor) went over everything that the technician th rotation with coupon. Service was very fast. When service was completed Jonathan Bryant (service advisor) went over everything that the technician thought needed attention. He explained the prioritys and cost of each item and what work is actually involved. Then he brought my car around to me. As always very pleased with my dealings with Sanders. More

The staff overall was friendly and knowledgeable. the overall experience we had was not the usual car dealer 4-8 hour long experience at many car lots. Not once did we feel pressured to buy and they let overall experience we had was not the usual car dealer 4-8 hour long experience at many car lots. Not once did we feel pressured to buy and they let us dictate the pace of the sale which was refreshing. More

When dealing with Jonathan, simple, professional and efficient would be the works that come to mind. If it is a simple oil change or comprehensive service, John has made my experience of dealing with so efficient would be the works that come to mind. If it is a simple oil change or comprehensive service, John has made my experience of dealing with something that is typically a headache into an enjoyable experience. His performance and outstanding work ethic displays the highest lever of customer care and results sound end results. Thanks to Jonathan I have continued to take my F-150 into Sanders instead of other local Ford dealerships. More

Helped me with trading in my car and the process was quick and easy. He got me the car I wanted and overall great sales person. quick and easy. He got me the car I wanted and overall great sales person. More

Went to Sanders Ford due to their high recommendation from a few friends and co-workers. MIchael went to lengths to accommodate my wife and I on our trade-in as well as the vehicle we were up-sizing to. from a few friends and co-workers. MIchael went to lengths to accommodate my wife and I on our trade-in as well as the vehicle we were up-sizing to. NO high pressure from any of the staff while ironing out the details and options of our purchase. Would highly recommend Michael to friends and strangers alike. More