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Sanders Ford Inc
Jacksonville, NC
1,767 Reviews
Welcome to Sanders Ford! Located in Jacksonville, NC. Sanders Ford is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none.
We strive to make your experience with Sanders Ford a good one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Ford, you’ve come to the right place. Call 888-897-8527 for your No-Obligation Internet Price Quote from our Internet Department.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 1,767 reviews
December 19, 2018
Swansboro Service Department The service team was professional and timely. We had great service and at a good price. Keep up the good work. We appreciate all that Sanders Ford The service team was professional and timely. We had great service and at a good price. Keep up the good work. We appreciate all that Sanders Ford does for the community as well! More
by LisaC
December 17, 2018
My service review Made an appointment by phone I showed up at the appointed time. My truck went into service. In a reasonable time the service was performed and I drov Made an appointment by phone I showed up at the appointed time. My truck went into service. In a reasonable time the service was performed and I drove off. This dealer does want they say when they say it. While I was there I purchased floor mats and touch up paint both matched More
by Lee
Employees Worked With
December 16, 2018
Top Notch Service Visit Had an Appt scheduled for service for routine maintenance and to resolve recall issue. Vehicle was serviced on-time, quick turn around which had me i Had an Appt scheduled for service for routine maintenance and to resolve recall issue. Vehicle was serviced on-time, quick turn around which had me in and out as it should be for routine maintenance. Service advisor was on top of his game. More
by CCB
Employees Worked With
JB Bryant
December 10, 2018
Experience of purchasing a vehicle We didn’t have any hesitations about getting a vehicle because we asked for Mr Arnold and knew we would be treated right. Everyone was very friendly a We didn’t have any hesitations about getting a vehicle because we asked for Mr Arnold and knew we would be treated right. Everyone was very friendly and greeted us and made sure our needs were met! We will recommend Sanders Ford to anyone who is looking to buy. Thank you to Mr Arnold and Sanders Ford. We forgot the name of our finance man, but we remember he has 5 children, and he was nice also. More
by Ollie,jackson
Employees Worked With
Mr Charles Arnold
December 08, 2018
2001 E250 van windshield washer problem Sanders Ford Technician troubleshoot and repaired the windshield washer on my E250 van. The problem was little water was coming out of the nozzles. Sanders Ford Technician troubleshoot and repaired the windshield washer on my E250 van. The problem was little water was coming out of the nozzles. The technician replaced plastic hoses on the windshield washer system and it works perfectly. I am very happy with the results and the service department at Sanders Ford. More
by mdahms
Employees Worked With
Other Employees :
JB Bryant, Al Sirkin, Tonya Smith, Jeff Raynor
December 07, 2018
Awesome experience. Great Customer Service. Easy buying experience and great customer service. My salesman Mike Peterson went above and beyond to get the deal done. Mat Raymond will personally Easy buying experience and great customer service. My salesman Mike Peterson went above and beyond to get the deal done. Mat Raymond will personally text me and give me updates on my truck when it is in for service. Will definitely be buying in the future and sending anyone I know to Sanders Ford. More
by CarterCFM
December 03, 2018
Service Department was easy to work with. I was very happy with the service department. Al gave me a competitive quote on tires and made my decision easy. Four new tires, oil change, state i I was very happy with the service department. Al gave me a competitive quote on tires and made my decision easy. Four new tires, oil change, state inspection and four wheel alignment. I've been buying vehicles from Sanders for 38 years. Bought my last truck from them in 2016. That was a good experience. Was going to buy again earlier this year but felt like I was getting hussled. Probably won't buy again from Sanders but will continue to use the Service Department. They are always easy to deal with. More
by David
Employees Worked With
Al Sirkin
December 01, 2018
Great job as usual. Sanders Ford ALWAYS exceeds my expectations. I have been a loyal customer for many years and I recommend them to everyone! Keep up the Great work. Sanders Ford ALWAYS exceeds my expectations. I have been a loyal customer for many years and I recommend them to everyone! Keep up the Great work. More
by Bglass
December 01, 2018
Taken care of We have had two issues with our 2014 Taurus in the last 2 months; water pump and alternator. We deal with Al and both times he got the issues identif We have had two issues with our 2014 Taurus in the last 2 months; water pump and alternator. We deal with Al and both times he got the issues identified and estimates ready so everything was covered when he contacted us with the diagnosis. Both times services were done in a timely manner with the issues resolved. More
by camcop71
Employees Worked With
Al Sirkin
November 30, 2018
Excellent Customer service staff Maintenance service on my vehicles has been very prompt and courteous. Emily has outstanding interpersonal skills and is a pleasure to work with. The Maintenance service on my vehicles has been very prompt and courteous. Emily has outstanding interpersonal skills and is a pleasure to work with. The service staff present themselves well and the technicians are very knowledgeable on the vehicles that they service. More
by Bubba
