Sanders Ford Inc of Swansboro, NC

Excellent Called the service department the morning of July 26 to schedule an appointment. Got the appointment same day at 10:45 am. Got there and was out at Called the service department the morning of July 26 to schedule an appointment. Got the appointment same day at 10:45 am. Got there and was out at 11:45 am. When I purchased my Fusion I also purchased the Premium Care package. It was well worth it. I walked out and did not pay a thing for tire rotation, oil change, multi point inspection. Plus they took care of a recall I did not know about. Emily Smith was wonderful to work with, she kept everyone waiting on their care informed of how much longer they would be. More

Best car buying experience This was the most enjoyable car buying experience we have ever had. Everyone was friendly and courteous, from the initial contact with Shelbie, workin This was the most enjoyable car buying experience we have ever had. Everyone was friendly and courteous, from the initial contact with Shelbie, working with Rick in sales, to discussing finance with Tim. Everyone acted like they appreciated our business and answered all questions. More

Service for 2003 F-150 Great experience working with Emily, service consultant and Paul, mechanic to maintain my 2003 F-150. I like the service rewards program and hope you Great experience working with Emily, service consultant and Paul, mechanic to maintain my 2003 F-150. I like the service rewards program and hope you do not discontinue it, helps offset the cost of maintaining my truck. Got my sights set on a F-350 in the next couple years, hopefully the hometown feeling, quality, and value continue! More

Worked with me to get the best price for tires. Emilie and staff were very helpful in getting me the best price for a new set of tires. Saved me over $300.00! Wow. Also they found an issue with the Emilie and staff were very helpful in getting me the best price for a new set of tires. Saved me over $300.00! Wow. Also they found an issue with the lug nuts when changing the tires. The staff explained the problem and even though they didn't have to did not charge me for a new set of lug nuts. I guess Ford Fusions have been having issues with their lug nuts expanding which requires them being replaced. This is not Sanders problem but Ford's, and Sanders Ford took it upon themselves to correct it. The Sanders Ford Team has it right when it comes to customer service. More

great experience I went to Sanders Ford today to test drive a few vehicles. I informed the salesman from the start that I would not be purchasing a vehicle today, but I went to Sanders Ford today to test drive a few vehicles. I informed the salesman from the start that I would not be purchasing a vehicle today, but was interested in driving several for consideration as I would be purchasing in the near future. The salesman, Michael Rambone was wonderful to work with. He was polite, friendly and carefully reviewed the features of each car before driving. He was helpful and in no way did I feel pressured, rushed or pushed toward a vehicle. I drove a Ford Fusion, Lexus ES 350 and a Honda Accord. when I am ready to purchase, should Sanders have what I am looking for I would definitely return and work with Michael Rambone. More

Service needs As a former GM Dealer I appreciate good service. My wife and I were traveling home to Winston Salem from Emerald Isle. We had a problem with our Vol As a former GM Dealer I appreciate good service. My wife and I were traveling home to Winston Salem from Emerald Isle. We had a problem with our Volvo and stopped at the dealership. Emily and their service tech Steven helped us in a professional and timely manner. As a former dealer I know what it takes to be customer centered and Sanders is exactly that. Ted Johnson More