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Sanders Ford Inc - Service Center

Jacksonville, NC

4.4
351 Reviews

351 Reviews of Sanders Ford Inc - Service Center

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January 31, 2014

Very helpful, easy to work with. Kept me informed from the time my truck got there to the time I picked it up. Made my overall experience easy and quick More

by Tbynum94
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JB
January 24, 2014

My car broke down and Sanders Ford helped me get my car towed to them. They fixed it very quickly- it was ready the next day! They really did a great job and were very friendly! More

by danielleolmsted
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Bryant
January 08, 2014

In September, I found a note in my phone that said "Sanders Ford: Ask for JB." Not sure who wrote it or when, but I did just that. Ever since, every time I go to the Service Department at Sanders Ford More

by panamaness
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JB
December 29, 2013

It should be noted that Mr. Bryant was the most professional, helpful and concern Service Manager I have had the pleasure of dealing with. This gentleman went over and explained the service that wa More

by mgysgt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan (JB) Bryant
December 17, 2013

Excellent service experience. JB and Mike went well above and beyond my expectations. I could not have asked for a better experience or service department for getting my truck worked on. More

by beto1225
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan (JB) Bryant, Michael (Mechanic)
December 12, 2013

Went to Sanders Ford to have a leveling kit installed on 2013 F150. When I showed up I was met by JB who was very polite and appeared to really enjoy his job. We discussed what I wanted done, I signed some More

by Ryanmcracken
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
December 05, 2013

JB was courteous and professional, keeping me inform of all the things my car need it and cost. the entire staff was courteous and made sure i was being taken care, awsome job! keep up the excellent work More

by rafaelarevalo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan (JB) Bryant
December 05, 2013

JB was really nice and professional. he helped me out a lot in getting my truck taken care of and helped me out in picking up my truck. More

by usmctcr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
November 29, 2013

Jonathan and Heather were on the spot, and got me what i needed quickly and affordably. Kept me inform of status of work along the way. More

by cj_griff
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Bryant
November 26, 2013

I just brought my Merc in for basic oil change and tire rotation with coupon. Service was very fast. When service was completed Jonathan Bryant (service advisor) went over everything that the technician th More

by merc2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan (JB) Bryant