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Sands Chevrolet - Glendale
Glendale, AZ
4,305 Reviews
We are a family owned and operated business, and we have been open more then 75 years. We are proud contributors to the Boys and Girls club of Arizona. We have also been named Chevrolet dealer of the year for over ten consecutive years. While we are 82 years old we certainly do not want to look like it. We have a brand new building that includes a showroom and a state of the art service department. Come down and take advantage of our great deals.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 4,305 reviews
January 04, 2016
Rip - Off I had a 2014 Silverado that was 4k miles out of warranty and the oil cooler gave out. On top of the hassle of having this happen, the service departm I had a 2014 Silverado that was 4k miles out of warranty and the oil cooler gave out. On top of the hassle of having this happen, the service department blamed it on me. According to the Service manager I caused it when I over filled the truck with oil. This was after i explained to him that I added oil because the service message came on stating it was low on oil and I needed to add oil. I checked the dipstick and it did not register. I let it set for over an hour and still did not register, so I added oil. The two things they said which will stick with me are - 1.) The oil cooler burst because you added too much oil (really? more oil pressurized the cooler?) and 2.) "because this is a 2014 with low miles" - well everything after that statement was going to be a whopper. I worked with GM and they agreed that the dealership could have good willed the repair, but the rude service manager refused. instead he credited half - after charging more than twice as much as the GM service book called for. Over $3,000 to replace the oil cooler! Terrible!! More
by rlzalways
Verified CustomerEmployees Worked With
Service manager and Service writer Melissa McDowel.
January 02, 2016
Great service Great job by Brandon in helping me buy my first vehicle in over ten years,,,great help from beginning to end of purchase and follow up Great job by Brandon in helping me buy my first vehicle in over ten years,,,great help from beginning to end of purchase and follow up More
by Elz92a
Employees Worked With
Brandon
January 02, 2016
Chad is awesome! My experience with my service appointment with Chad Fairchild was great all my needs were taken care of in a prompt and timely manner. Thanks Chad! My experience with my service appointment with Chad Fairchild was great all my needs were taken care of in a prompt and timely manner. Thanks Chad! More
by VITTORIO11
Employees Worked With
Chad Fairchild
January 02, 2016
Great Purchased a new Colorado, very pleased. Michael was exceptional. He has continued to follow up to make sure we are satisfied. Thanks, because previous Purchased a new Colorado, very pleased. Michael was exceptional. He has continued to follow up to make sure we are satisfied. Thanks, because previous experience has been less than positive. More
by RDMCELMURY
Employees Worked With
Michael Leeper
January 02, 2016
Super star sales man I came in shopping for a vehicle with my son, was having a hard time shopping with the kiddo, but your awesome salesman Eric watched him so I could ca I came in shopping for a vehicle with my son, was having a hard time shopping with the kiddo, but your awesome salesman Eric watched him so I could car shop, will be back to buy!!! More
by Nannan1
Employees Worked With
Eric Prendergast
January 02, 2016
Sales Eric Prendergast Had a great experience with Eric Prendergast. Will recommend to friends and family. All my questions were answered promptly and in a timely manner. T Had a great experience with Eric Prendergast. Will recommend to friends and family. All my questions were answered promptly and in a timely manner. Thanks. More
by steeleaz955
Employees Worked With
Eric Prendergast
January 02, 2016
great car great price, good deal Eric in Internet department took care of us, we were in and out in under an hour! Great service! No back and forth for 3 hours to get to the best deal Eric in Internet department took care of us, we were in and out in under an hour! Great service! No back and forth for 3 hours to get to the best deal More
by robert111
Employees Worked With
Eric Prendergast
January 02, 2016
service without sales tactics My old service advisor kyle left bounce between a new service advisor. Ended up with Melissa as my new service advisor and she is by far my favorite o My old service advisor kyle left bounce between a new service advisor. Ended up with Melissa as my new service advisor and she is by far my favorite of the group. Keeps me informed and accommodates me for transportation via shuttle or rental. Also trust worthy as I left my tools in a returned rental. Which she reminded me off forgeting. Thanks sands for quality employees. Thanks Mellisa for great customer service. Happy New Year. More
by MB.PHX44
Employees Worked With
Mellisa
January 02, 2016
Great service Adam always is great help on any service on my car , never had a bad experience since I have been bring my car to Sands. Adam always is great help on any service on my car , never had a bad experience since I have been bring my car to Sands. More
by LWILLIAMS190
Employees Worked With
Adam
January 01, 2016
It was so easy! I had a great Experience!!!!! Daniel made the process easy he answered every single one of my questions and that me feel excited about my new purchase I had a great Experience!!!!! Daniel made the process easy he answered every single one of my questions and that me feel excited about my new purchase!! I'm definetly referring My family and friends with him! More
by Adrian18
Employees Worked With
Daniel Munoz
