Sands Chevrolet - Glendale

Service maintenance Courteous and prompt. Answered my questions. Informed me of action to be taken. Explained reasons as necessary. Was outside actively approaching mysel Courteous and prompt. Answered my questions. Informed me of action to be taken. Explained reasons as necessary. Was outside actively approaching myself and other customers. Returned call appropriatelt. More

Unexceptible Took my Silverado w/ under 14,000 miles in to sevice rep. Mo the lights would flash when I touch the brakes or use turn signal. They hold my truck fo Took my Silverado w/ under 14,000 miles in to sevice rep. Mo the lights would flash when I touch the brakes or use turn signal. They hold my truck for 2 days, then say parts are on back order NO ETA. Could be awhile we will let you know no update for . Approx. 2 months so, i call for ETA sorry NO ETA. 1 1/2 more months no update i call again for ETA. Now i want to talk to manager. Tells me very sorry but there is no back order for parts they were never ordered or even diagnosed . xxx So i tell him I was lied to for approx.4 months His reply it seems that way. At night with your onside lights flashing constantly talk about frustrating and annoying. It took them all of 2hrs to fix it . But i will never go back . I need to be able to trust what i am being told ..That's my story GOOD LUCK More

Great Service and quick I took my car for a routine maintenance. I saw that there was a long line walking in, but I got check-in very fast and easy. I waited in the dealershi I took my car for a routine maintenance. I saw that there was a long line walking in, but I got check-in very fast and easy. I waited in the dealership and it took only 45 minutes to complete the work, but it was OK since they have coffee and TVs to keep me entertain while waiting. More

Over satisfied! I enjoyed our experience w/ the staff of Sands Chevrolet. We went in looking for a specific vehicle & almost looked unpromising but thanks to Michael I enjoyed our experience w/ the staff of Sands Chevrolet. We went in looking for a specific vehicle & almost looked unpromising but thanks to Michael Leeper & the staff on shift, the deal was made!! We now drive through Arizona in a brand new 2016 chevy impala! A beautiful car! Well worth every penny.. thank you Michael & the staff at Sands chevrolet. More

New camero Salesman was awesome no hassle we were in and out quickly friendly wonderful experience will come back again finance and management were also friendly Salesman was awesome no hassle we were in and out quickly friendly wonderful experience will come back again finance and management were also friendly and quick More

Quality Customer Experience As usual, dealing with my favorite Service Advisor, Melissa. She takes very good care of me - always! Great service is always provided by Melissa and As usual, dealing with my favorite Service Advisor, Melissa. She takes very good care of me - always! Great service is always provided by Melissa and Sands. More

Great Customer Service Art Cervantes was great; friendly and professional. I knew what vehicle I wanted to lease before I came to the dealership and Art was helpful in makin Art Cervantes was great; friendly and professional. I knew what vehicle I wanted to lease before I came to the dealership and Art was helpful in making the whole transaction quick and smooth. Would recommend the Sands Chevrolet experience to anyone. More

Excellent Nina and Nicki were great. They kept me informed during the entire time the car was being repaired and made me feel that I was an important person! Nina and Nicki were great. They kept me informed during the entire time the car was being repaired and made me feel that I was an important person! More

Good experience Had a very good experience at this dealer it didn't feel as if I was being pushed to buy a car. They tried there best to work around what I wanted/nee Had a very good experience at this dealer it didn't feel as if I was being pushed to buy a car. They tried there best to work around what I wanted/needed overall experience whats great!! More

Friendly, courteous staff We enjoyed our tour of great cars that were available to us that we're within our budget. Heston Hale mad the experience friendly and without pressure We enjoyed our tour of great cars that were available to us that we're within our budget. Heston Hale mad the experience friendly and without pressure. We will refer our family and friends to Heston knowing they too will be well treated and. SRWC for thru the purchase. More